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Thread: BitDefender advises to remove Spybot, this leads to problems

  1. #1
    Junior Member
    Join Date
    Jan 2007

    Default BitDefender advises to remove Spybot, this leads to problems

    A few weeks ago I had problems with my antivirus BitDefender.
    On a chat with someone of their team, that person told me the problem came from SpyBot, and I had to remove it.
    I removed SB. BitDefender has been working correctly since then, but when starting the computer I get two error messages, saying that Windows cannot find the program to operate:
    Logitech Enregistrement du Produit.lnk.disabled
    I suspect they are two items that I removed from the automatically started list (sorry, I'm not a specialist, these words may not be accurate). I used a feature that existed in the previous version of Spybot.
    I installed Spybot again (current version), but it seems that feature is no longer available, so I can't undo what I did with the old version.
    I have two questions:
    1 Is there really a problem using Spybot AND Bitdefender?
    2 How can I get rid of those error messages - which don't prevent the system from working normally after I cancel them, but which make the starting distinctly longer.
    Thank you

  2. #2
    Senior Member
    Join Date
    Oct 2005



    There should not be any compatibility problems.

    That is the same marketing behavior that McAfee and Kaspersky uses to kick competitors out of the business.
    Please do also have a look at this link on our homepage.

    If some parts would conflict, just those parts could be disabled.

    That's the way to to disable the resident feature of Spybot - Search &
    Destroy: run Spybot-S&D, switch to the "Advanced mode" via the menu bar
    item "Mode" --> hit "YES" --> select "Tools" in the navigation bar on
    the left --> "Resident" and there you can untick the check boxes in front
    of the two tools.

    We recommend a reinstall of Spybot - Search & Destroy. You can use the direct installation file.

    By the way - the startup feature still exists. Open Spybot in the advanced mode via the menu item mode, go to 'Tools'->'System Startup'.

    Best regards
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Jan 2007

    Default problem solved

    Thanks Sandra for your quick answer.
    My problem is solved, SpyBot is reinstalled with the two resident tools unchecked, everything seems to work.

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