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Thread: multiple malware infections

  1. #1
    Junior Member
    Join Date
    Jul 2012
    Posts
    11

    Default multiple malware infections

    Hi! I have noticed my computer getting sluggish and slow in the past week or so. The scans by Spybot and Malwarebytes didn't find anything, but the Kaspersky scan has identified nine possible malware infections. The scans are posted/attached as requested. Many thanks for taking a look!

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
    Run by Nargiza at 20:50:46 on 2012-07-25
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2013.881 [GMT -4:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: COMODO Defense+ *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
    FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\System32\wscript.exe
    C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
    C:\Windows\System32\wscript.exe
    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uDefault_Search_URL = hxxp://www.google.com/ie
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mWinlogon: Userinit=userinit.exe
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [Google Update] "C:\Users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [KSS] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun
    uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_262_Plugin.exe -update plugin
    mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDSMAR~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    Trusted Zone: intuit.com\ttlc
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
    TCP: Interfaces\{9EF7A4E3-BCC1-47D0-8A43-630971D93865} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
    BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO-X64: HP Print Enhancer - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    BHO-X64: HP Smart BHO Class - No File
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
    mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun-x64: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    AppInit_DLLs-X64: C:\Windows\SysWOW64\guard32.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Nargiza\AppData\Roaming\Mozilla\Firefox\Profiles\pi0vjln8.default\
    FF - prefs.js: browser.startup.homepage - www.msn.com
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\6\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
    FF - plugin: C:\Users\Nargiza\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
    FF - plugin: C:\Users\Nargiza\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
    FF - plugin: C:\Users\Nargiza\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
    FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
    FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
    R1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\Windows\system32\DRIVERS\cmdguard.sys --> C:\Windows\system32\DRIVERS\cmdguard.sys [?]
    R1 cmdHlp;COMODO Internet Security Helper Driver;C:\Windows\system32\DRIVERS\cmdhlp.sys --> C:\Windows\system32\DRIVERS\cmdhlp.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2012-7-4 44808]
    R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
    S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    .
    =============== Created Last 30 ================
    .
    .
    ==================== Find3M ====================
    .
    2012-07-06 02:06:30 772544 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
    2012-07-06 02:06:20 687544 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-07-03 16:21:52 958400 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2012-07-03 16:21:52 71064 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2012-07-03 16:21:52 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
    2012-07-03 16:21:32 41224 ----a-w- C:\Windows\avastSS.scr
    2012-06-25 01:55:46 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-06-25 01:55:46 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-06-12 03:08:36 3148800 ----a-w- C:\Windows\System32\win32k.sys
    2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
    2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
    2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
    2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
    2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
    2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
    2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
    2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
    2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
    2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
    2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
    2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
    2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
    2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
    2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
    2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
    2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
    2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
    2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
    2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
    2012-05-31 16:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
    2012-05-10 07:42:52 0 ----a-w- C:\Windows\SysWow64\shoA8A1.tmp
    2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-05-04 11:00:43 366592 ----a-w- C:\Windows\System32\qdvd.dll
    2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2012-05-04 09:59:54 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
    2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
    2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    .
    ============= FINISH: 20:55:37.02 ===============


    aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
    Run date: 2012-07-25 20:58:03
    -----------------------------
    20:58:03.916 OS Version: Windows x64 6.1.7601 Service Pack 1
    20:58:03.916 Number of processors: 2 586 0x170A
    20:58:03.918 ComputerName: ABACUS UserName:
    20:58:05.797 Initialize success
    20:58:09.396 AVAST engine defs: 12072502
    20:58:10.739 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2
    20:58:10.743 Disk 0 Vendor: SAMSUNG_HD502HJ 1AJ10002 Size: 476940MB BusType: 3
    20:58:10.769 Disk 0 MBR read successfully
    20:58:10.773 Disk 0 MBR scan
    20:58:10.779 Disk 0 unknown MBR code
    20:58:10.792 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
    20:58:10.804 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 464269 MB offset 206848
    20:58:10.828 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 12569 MB offset 951029760
    20:58:10.858 Disk 0 scanning C:\Windows\system32\drivers
    20:58:18.322 Service scanning
    20:58:33.086 Modules scanning
    20:58:33.100 Disk 0 trace - called modules:
    20:58:33.124 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
    20:58:33.136 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8002738460]
    20:58:33.160 3 CLASSPNP.SYS[fffff8800161743f] -> nt!IofCallDriver -> [0xfffffa800227b520]
    20:58:33.171 5 ACPI.sys[fffff88000f367a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0xfffffa80025b4060]
    20:58:33.989 AVAST engine scan C:\Windows
    20:58:37.798 AVAST engine scan C:\Windows\system32
    21:01:00.097 AVAST engine scan C:\Windows\system32\drivers
    21:01:11.224 AVAST engine scan C:\Users\Nargiza
    21:08:26.823 AVAST engine scan C:\ProgramData
    21:10:24.888 Scan finished successfully
    21:10:57.829 Disk 0 MBR has been saved successfully to "C:\Users\Nargiza\Desktop\MBR.dat"
    21:10:57.839 The log file has been saved successfully to "C:\Users\Nargiza\Desktop\aswMBR.txt"

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    HI


    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

    Running programs with Vista or Windows 7 , you need to Right Click on the program and select RUN AS ADMINISTATOR


    Open Malwarebytes and go to the Update tab and update the program and then run a FULL scan and post the log please


    ESET Online Scanner
    I'd like us to scan your machine with ESET OnlineScan

    *Note
    It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
    Please don't go surfing while your resident protection is disabled!
    Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Make sure that the option "Remove found threats" is Unchecked
    9. Push the Start button.
    10. ESET will then download updates for itself, install itself, and begin
      scanning your computer. Please be patient as this can take some time.
    11. When the scan completes, push
    12. Push , and save the file to your desktop using a unique name, such as
      ESETScan. Include the contents of this report in your next reply.
    13. Push the button.
    14. Push
    Please make sure you include the following items in your next post:
    The log that was produced after running ESET Online Scanner.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    Jul 2012
    Posts
    11

    Default

    Hi! Unfortunately, I only have the Malwarebytes log for you. After working for 9+ hours (it got to 24%), ESET froze. I haven't been able to get back online (neither IE nor Firefox would load), but I will try again later today.

    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org

    Database version: v2012.08.01.00

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Nargiza :: ABACUS [administrator]

    8/1/2012 7:31:57 PM
    mbam-log-2012-08-01 (19-31-57).txt

    Scan type: Full scan (C:\|D:\|G:\|H:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 427223
    Time elapsed: 1 hour(s), 15 minute(s), 45 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    See if you can run Combofix


    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Jul 2012
    Posts
    11

    Default

    Here's the Combofix log:

    ComboFix 12-07-31.03 - Nargiza 08/02/2012 21:28:54.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2013.677 [GMT -4:00]
    Running from: c:\users\Nargiza\Desktop\ComboFix.exe
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: COMODO Defense+ *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-07-03 to 2012-08-03 )))))))))))))))))))))))))))))))
    .
    .
    2012-08-03 02:34 . 2012-08-03 02:34 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-08-03 01:28 . 2012-06-29 10:04 9133488 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{28D9FA0C-873B-4F28-AFBC-E3D4163476DB}\mpengine.dll
    2012-08-02 01:03 . 2012-08-02 01:03 -------- d-----w- c:\program files (x86)\ESET
    2012-07-25 00:58 . 2012-07-25 00:58 -------- d-----w- c:\program files (x86)\Kaspersky Lab
    2012-07-25 00:58 . 2012-07-25 00:58 -------- d-----w- c:\programdata\Kaspersky Lab
    2012-07-13 02:37 . 2012-07-13 02:37 -------- d-----w- c:\program files (x86)\Common Files\Java
    2012-07-13 02:37 . 2012-07-13 02:37 -------- d-----w- c:\program files (x86)\Oracle
    2012-07-13 02:36 . 2012-07-06 02:06 772544 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
    2012-07-11 07:10 . 2012-06-12 03:08 3148800 ----a-w- c:\windows\system32\win32k.sys
    2012-07-11 01:14 . 2012-06-06 06:06 2004480 ----a-w- c:\windows\system32\msxml6.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-07-11 07:05 . 2010-11-20 19:36 59701280 ----a-w- c:\windows\system32\MRT.exe
    2012-07-06 02:06 . 2011-02-01 21:15 687544 ----a-w- c:\windows\SysWow64\deployJava1.dll
    2012-07-03 17:46 . 2010-11-20 19:25 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-07-03 16:21 . 2012-02-25 13:12 54072 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
    2012-07-03 16:21 . 2011-03-06 16:08 958400 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2012-07-03 16:21 . 2010-11-20 14:43 355856 ----a-w- c:\windows\system32\drivers\aswSP.sys
    2012-07-03 16:21 . 2010-11-20 14:43 59728 ----a-w- c:\windows\system32\drivers\aswTdi.sys
    2012-07-03 16:21 . 2010-11-20 14:43 71064 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2012-07-03 16:21 . 2010-11-20 14:43 25232 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
    2012-07-03 16:21 . 2010-11-20 14:42 41224 ----a-w- c:\windows\avastSS.scr
    2012-07-03 16:21 . 2010-11-20 14:42 227648 ----a-w- c:\windows\SysWow64\aswBoot.exe
    2012-07-03 16:21 . 2011-01-15 18:55 285328 ----a-w- c:\windows\system32\aswBoot.exe
    2012-06-25 01:55 . 2012-04-13 10:22 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
    2012-06-25 01:55 . 2011-06-17 01:32 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-06-02 22:19 . 2012-06-09 01:22 38424 ----a-w- c:\windows\system32\wups.dll
    2012-06-02 22:19 . 2012-06-09 01:22 2428952 ----a-w- c:\windows\system32\wuaueng.dll
    2012-06-02 22:19 . 2012-06-09 01:22 57880 ----a-w- c:\windows\system32\wuauclt.exe
    2012-06-02 22:19 . 2012-06-09 01:22 44056 ----a-w- c:\windows\system32\wups2.dll
    2012-06-02 22:19 . 2012-06-09 01:22 701976 ----a-w- c:\windows\system32\wuapi.dll
    2012-06-02 22:15 . 2012-06-09 01:22 2622464 ----a-w- c:\windows\system32\wucltux.dll
    2012-06-02 22:15 . 2012-06-09 01:22 99840 ----a-w- c:\windows\system32\wudriver.dll
    2012-06-02 19:19 . 2012-06-09 01:21 186752 ----a-w- c:\windows\system32\wuwebv.dll
    2012-06-02 19:15 . 2012-06-09 01:21 36864 ----a-w- c:\windows\system32\wuapp.exe
    2012-05-31 16:25 . 2010-11-20 14:23 279656 ------w- c:\windows\system32\MpSigStub.exe
    2012-05-10 07:42 . 2012-05-10 07:42 0 ----a-w- c:\windows\SysWow64\shoA8A1.tmp
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
    "KSS"="c:\program files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-04-25 202296]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "PDF Complete"="c:\program files (x86)\PDF Complete\pdfsty.exe" [2009-10-14 563736]
    "HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
    "Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]
    "hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-07 421160]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    HP Digital Imaging Monitor.lnk - c:\program files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
    Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-6-17 1040952]
    WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2119488]
    WDSmartWare.lnk - c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 136176]
    R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]
    R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]
    R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 136176]
    R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-26 158976]
    R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-06-27 113120]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-11-21 1255736]
    S1 aswSnx;aswSnx; [x]
    S1 aswSP;aswSP; [x]
    S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2012-03-11 577824]
    S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2012-03-11 43248]
    S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-04-04 63928]
    S2 aswFsBlk;aswFsBlk; [x]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-07-03 71064]
    S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]
    S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-06-13 400368]
    S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
    S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-08-25 13672]
    S2 KSS;Kaspersky Security Scan Service;c:\program files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [2012-04-25 202296]
    S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
    S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe [2009-10-14 635416]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
    S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
    S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
    S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-04 346144]
    S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
    S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
    S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
    S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
    S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2009-02-13 14464]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 10:39]
    .
    2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 10:39]
    .
    2012-07-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1853386249-2691963230-913576303-1000Core.job
    - c:\users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-31 15:01]
    .
    2012-08-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1853386249-2691963230-913576303-1000UA.job
    - c:\users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-31 15:01]
    .
    2012-07-04 c:\windows\Tasks\HPCeeScheduleForNargiza.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 11:53]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
    @="{472083B0-C522-11CF-8763-00608CC02F24}"
    [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
    2012-07-03 16:21 133400 ----a-w- c:\program files\Alwil Software\Avast5\ashShA64.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
    "SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-18 568888]
    "COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2012-03-11 9569096]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-16 162328]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-16 386584]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-16 415256]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x1
    "AppInit_DLLs"=c:\windows\System32\guard64.dll
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uDefault_Search_URL = hxxp://www.google.com/ie
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
    Trusted Zone: intuit.com\ttlc
    TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
    FF - ProfilePath - c:\users\Nargiza\AppData\Roaming\Mozilla\Firefox\Profiles\pi0vjln8.default\
    FF - prefs.js: browser.startup.homepage - www.msn.com
    .
    - - - - ORPHANS REMOVED - - - -
    .
    AddRemove-{08DB3902-2CE0-474D-BCE3-0177766CE9F1} - c:\program files (x86)\InstallShield Installation Information\{08DB3902-2CE0-474D-BCE3-0177766CE9F1}\setup.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
    "ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
    @Denied: (A) (Everyone)
    "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
    @Denied: (A) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
    "Key"="ActionsPane3"
    "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Alwil Software\Avast5\AvastSvc.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\Bonjour\mDNSResponder.exe
    c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
    c:\program files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    .
    **************************************************************************
    .
    Completion time: 2012-08-02 22:44:01 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-08-03 02:44
    .
    Pre-Run: 385,622,765,568 bytes free
    Post-Run: 385,460,350,976 bytes free
    .
    - - End Of File - - 52B58B8576946312DB376B8D50B3241C

  6. #6
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Where really not looking at anything earthshattering on your logs.

    You need to enable windows to show all files and folders, instructions Here

    Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, if it says this file has been checked before, have them recheck it. When the scan is done just copy and paste the link back to this forum for me to see.

    c:\windows\SysWow64\shoA8A1.tmp <---This file

    If the site is busy you can try this one
    http://virusscan.jotti.org/en



    Can you run Kaspersky and post the log with the 9 entries you said it found.


    Then try this scanner

    Please run Trend Micro House Call
    • Click Scan now. It's free!
    • Read and put a Check next to Yes I accept the terms of use.
    • Click the Launching HouseCall>> button.
    • Under "Browser plug-in" Installing and using Housecall kernel, click the Starting HouseCall>> button.
    • You may receive a prompt to install the ActiveX, click install.
    • If you are taken back to the main page, click Launching HouseCall>> button again.
    • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
    • Please be patient while it installs, updates, and scans your system.
    • Once the scan is complete, it will take you to the summary page.
    • Under Cleanup options, choose clean all detected infections automatically.
    • Click the Clean now>> button.
    • If anything was found you may be prompted to run the scan again, you can just close the browser window.
    • When the scan is finished, please restart your computer.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Junior Member
    Join Date
    Jul 2012
    Posts
    11

    Default

    Here are the Kaspersky and VirusTotal results. Trend Micro results in next post.

    https://www.virustotal.com/file/e3b0...is/1344033955/

    Kaspersky:

    1. Trojan-Downloader.JS.Agent.geu
    A18A5d01
    H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\2\1C
    2. HEUR:Trojan.Script.Iframer
    45C51d01
    H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\3\AF
    3. HEUR:Trojan.Script.Iframer
    0E6A7d01
    H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\A\86
    4. Trojan-Downloader.JS.Agent.geu
    A18A5d01
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 3.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\2\1C
    5. HEUR:Trojan.Script.Iframer
    45C51d01
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 3.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\3\AF
    6. HEUR:Trojan.Script.Iframer
    0E6A7d01
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 4.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\A\86
    7. HEUR:Trojan.Script.Generic
    pi0vjln8
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\5\01\908DCd01/
    8. HEUR:Trojan.Script.Generic
    pi0vjln8
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 2.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\E\9E\04134d01/
    9. HEUR:Trojan.Script.Generic
    692AEd01
    H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\8\E2

  8. #8
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    That file you uploaded is ok.

    All that Kapersky found where backups that where removed

    H:\ABACUS\Backup <--Go into this folder and delete it all but not the folder itself


    Have you tried running Housecall ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Junior Member
    Join Date
    Jul 2012
    Posts
    11

    Default

    Sorry for the delay: the Housecall took over 7 hours; no threats found.

    Something is off, though. The browsers just load too slowly.

    Regarding the backups on the H drive: that's an external hard drive. Should I just format it to delete all backups?

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    H:\ABACUS <--All in the backup folder should be removed, the rest of the drive should be fine


    If your using a router, sometimes it helps to shut it down, pull the power cord out of the unit and let it set for about 5 minutes allowing it to reset itself, then plug it back in and let it load up.

    Running a good system cleaner may help also

    Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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