something is wrong possibly malware

[Red_Earth]

my computer is not allowing me to use my programs.
i am familiar with spybot forum rules, however i cannot download and run programs. my computer gives me an icon that lets me know it does not recognize the program, and when i click it it goes to word and gives me strange notation. i am running win7 64 bit on a sony vaio vgn-nw150j. any help would be greatly appreciated.

i got mbam to run. it ran for 9 seconds, scanned one object and acted as tho it were a successful scan.

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.09.02.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Fred :: OFFICE-PC [administrator]

9/2/2012 11:50:36 AM
mbam-log-2012-09-02 (11-50-36).txt

Scan type: Custom scan (C:\Users\Fred\Desktop\HiJackThis.lnk|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed: 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[jeffce]

Print out these instructions as we may need to close every window that is open later in the fix.


It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

Do not reboot your computer after running rkill as the malware programs will start again.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 5 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

1. rkill.exe
2. rkill.com
3. rkill.scr
4. WiNlOgOn.exe
5. uSeRiNiT.exe

Do not reboot your computer after running rkill as the malware programs will start again.
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Once you run RKill I want you to try and run DDS and aswMBR again. If the logs are created please post them. If not, let me know exactly what happened.

[jeffce]

Do you still need help?

[jeffce]

Due to lack of feedback, this topic will now be closed.
If you are the original poster and you still require help, please start a new thread.

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