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Thread: RC2 can not uninstall nor update!

  1. #1
    Junior Member
    Join Date
    Sep 2012
    Posts
    2

    Unhappy RC2 can not uninstall nor update!

    I run RC2.0.3 and suddenly the programm would not start on start-up (DLLs missing). I tried to uninstall through Win7 on-board tools and IObit but it fails.

    I then tried to install update 2.0.10 and it fails with the same error message!

    Runtime error (at -1:0):
    Cannot import dll:C\Program Files\Spybot Search & Destroy 2\UninsServ.dll

    What to do?

    PS: I have a feeling S&D2 killed itself while cleaning up.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    The uninstall problem was a bug in one of the first Betas.
    We were able to reproduce the problem and have fixed it.

    We have already released a new Spybot-S&D 2.0. RC 2.

    I would recommend to uninstall the first 2.0 Beta in safe mode
    or
    install the new Spybot-S&D 2.0. RC 2 over it.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Sep 2012
    Posts
    2

    Default

    Thank you Sandra.

    I tried installing RC2 over the existing version but when prompted to uninstall the previous version even your own installer fails!

    I will try safe mode uninstall and report back.

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