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Thread: RC2 can not install

  1. #1
    Junior Member
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    Sep 2012
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    1

    Default RC2 can not install

    after uninstall and reboot i attempted to install RC2 and it gives the following error:
    runtime error at (-1:0):
    can not import
    dll:c:/Users/<user name>/local/temp/is-TP7H7.tmp/issProc.dll

  2. #2
    Senior Member
    Join Date
    Oct 2005
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    Germany
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    Default

    Hello,

    Do you have selected to save the file on disk?
    Or did you just open/run the file as a download option?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Oct 2012
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    2

    Default same problem here

    Hi,
    I just bought the RC2 version and now I can not install due to the same error. I ask for help. The curious thing is that the 162 version was installed without any problem.
    regards,
    aorosa

  4. #4
    Translator Team bbnetwork's Avatar
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    Feb 2012
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    Germany- Saxony
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    Default

    Quote Originally Posted by aorosa View Post
    The curious thing is that the 162 version was installed without any problem.
    did u install both together now?

  5. #5
    Junior Member
    Join Date
    Oct 2012
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    Default

    Yes, I did.
    The way I found was: get into save mode w/ network and install the spybot2 (over the 1.6.2 version already installed). Then, get back to normal mode, with both versions running together. After that, I receive an e-mail from you with the link for me to do a new download of it. Which I did and this time in normal state and over the already running spybot2. One detail: after I installed spybot2 from save mode the installation of the program remains in basic mode (opposed to the full mode that is now).
    best regards and keep up with the good work,
    AR

  6. #6
    Senior Member
    Join Date
    Oct 2005
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    Germany
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    Default

    Hello,

    I would recommend to uninstall ALL versions of Spybot-S&D and then make a fresh installation.

    Best regards
    Sandra
    Team Spybot

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