Hi,

We need to go about this another way...

OTL
  • Download OTL to your desktop.
  • Right-click and Run as Administrator on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under the Custom Scan box paste this in

    netsvcs
    /md5start
    consrv.dll
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
      Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

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