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Thread: Trouble Removing the Babylon Toolbar from Internet Explorer

  1. #1
    Junior Member
    Join Date
    Sep 2012
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    Default Trouble Removing the Babylon Toolbar from Internet Explorer

    Hello,

    I'm running Windows 7 and trying to useSpybot S+D to try to remove the "Babylon.Toolbar" from Internet Explorer, but whenever I try to fix the problem it comes up with:

    "Some problems couldn't be fixed; the reason could be that the associated files are still in use (in memory). This could be fixed after a restart. May Spybot-S&D run on your next system startup?"

    I have restarted but to no avail. I've also used the control panel to uninstall the toolbar but its traces still remain. I've also used Windows Explorer to delete as much of it as I could find, but whenever I try to delete the "BabylonToolbar#" zip files that seem to be the root of the problem, the following error comes up:

    "Could not find this item
    This is no longer locatedin C:\ProgramData\Spybot - Search & Destroy\Recovery. Verify the item's location and try again."

    Is there something I'm misssing? How do I get rid of this thing?

    Thanks,
    Kimbery Farms

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,549

    Default

    Hello kimberlyfarms,

    The FAQ for this forum: http://forums.spybot.info/showthread.php?t=288

    Questions regarding Spybot-S&D support can be asked here: Spybot-S&D Forums

    However there are several threads about the Babylon.Toolbar being difficult to remove.

    If you would like someone to take a look at the system please follow instructions in post #2 of the FAQ to produce the DDS/aswMBR logs used for analysis, start a new topic here in the malware removal forum and someone will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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