Windows Help

[imageek]

when windows first boots it shows the screen like I shut the computer down wrong

You mean when you get the option to start windows normally, or go to safe mode, etc?

[ahandy81]

to start windows normally

[tashi]

Hello ahandy81,

More details please.

Was there a particular reason your friend installed the software for you.
For instance is the computer infected, if so please give details.

Which version of Spybot-S&D do you have and did you perform a scan before the issue occurred.

What is your operating system, and please list the security programs installed. Anti virus program etc.

Best regards.