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Thread: Windows Help

  1. #1
    Junior Member
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    Default Windows Help

    A friend of mine installed spybot on my computer and now when windows first boots it shows the screen like I shut the computer down wrong and wants to scan to make sure everything is okay. I also noticed that microsoft office won't open. It says there's and issue with licencing and to reinstall it. Any opinions on what I should do to fix this would be great, I don't want to make it worse.
    Last edited by tashi; 2012-09-25 at 08:02. Reason: Moved from the Tavern

  2. #2
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    Quote Originally Posted by ahandy81 View Post
    when windows first boots it shows the screen like I shut the computer down wrong
    You mean when you get the option to start windows normally, or go to safe mode, etc?

  3. #3
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    to start windows normally

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello ahandy81,

    More details please.

    Was there a particular reason your friend installed the software for you.
    For instance is the computer infected, if so please give details.

    Which version of Spybot-S&D do you have and did you perform a scan before the issue occurred.

    What is your operating system, and please list the security programs installed. Anti virus program etc.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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