Hi pikpik:
If you did not use proxy, you don't need to configure it.The log is empty, I'm sorry. I tried to run the scan again, but it keeps saying that it can't download the update, and that I need to configure the proxy?
Try again if you can, but if not, just ignore it. We will try another tool.
1. Is that possible to remove the "old man" temporary until we close this thread? I need to verify whether the "crash" was caused by malware or hardware.H:/ is the external hard drive and D:/ is an older hard drive. I think D:/ is the one that's causing most the problems, although H is set up to backup D automatically, so they might be connected.
2. Correct me if I am wrong, you really mean "crash" and not "blue screen" right? Which files is causing the "crash"? Is that file located in the "old man"?MBAM kept crashing midway through the scan.
Done, although when I opened the program it said I didn't have a hosts file period, if that makes a difference? So when I told it to restore to the MS default it created one, I think.
3. ComboFix
Please download ComboFix.exe... ?Copyrighted to sUBs. Save it to your desktop. <<--- IMPORTANT!! .
Alternate download sites: Mirror #2 or Mirror #3
If you previously downloaded ComboFix, please delete that version and download it again. This tool is frequently updated.
This program is a powerful tool, intended by its creator, to be "used under the guidance and supervision of trained malware removers".
Using this tool incorrectly could cause problems with your operating system... preventing it from ever starting again!
The first thing you need to do is print out How-To-Use-ComboFix. Read these instructions thoroughly.
You will not have Internet access when you execute ComboFix. All open windows will need to be closed!
- Please disable any Antivirus or Firewall you have active, as shown in this topic. Please close all open application windows.
- Double click the ComboFix.exe icon on your desktop to begin execution. If you receive the "Open File - Security Warning"... press Run.
- Press Yes to the Disclaimer prompt.
ComboFix screen appears... preparing to run. ComboFix will now begin creating a System Restore Point and then backup your registry.- If not already installed... Press Yes to the "Install Recovery Console" prompt.
- Press Yes at the Recovery Console installation results prompt... Even if unsuccessful, have ComboFix continue the scan.
Do Not use your keyboard or mouse click anywhere in the ComboFix window, as this may cause the program to stall or crash!
ComboFix will disconnect you from the Internet, may cause your desktop to disappear and also change your clock settings... this is normal, so don't worry. They will be restored when finished. The ComboFix window data will be changing with various "Stages"... completed. When finished the screen will show that a log is being created.
ComboFix disables autorun of all CD, floppy and USB devices to assist with malware removal and increase security.
When finished... Notepad will open ... ComboFix will produce a log file called "log.txt".- Please copy/paste the contents of log.txt... in your next reply.
** Enable your Antivirus and Firewall, before connecting to the Internet again! **Do NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be used under the guidance and supervision of an expert, NOT for general public or personal use. Using this tool incorrectly could lead to serious problems with your operating system such as preventing it from ever starting again. This site, sUBs and myself will not be responsible for any damage caused to your machine by misusing or running ComboFix on your own. Please read Combofix's Disclaimer.
thanks,
torreattack