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Thread: Updater not working - not able to downlaod updates (connection-error) and freezing

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  1. #1
    Translator Team bbnetwork's Avatar
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    Default Updater not working - not able to downlaod updates (connection-error) and freezing

    The Update-Wizzard into RC3 is a big BUG, its not working correctly!

    If u start the Update-Process, it shows

    first

    an error, telling u would not have a connection to the internet (connection error) but i have connection to the internet, any browser is working and able to display any webpage and also other programs, like emsisoft antimaleware is able to connect to the internet and update

    second
    if u start the update again (after cklicking ok, into the error-message from error 1) by clicking the update-button, the application is getting freezed

    and need to be killed from task-manager

  2. #2
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    Hello,

    Thanks for reporting.
    We will test this.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Translator Team bbnetwork's Avatar
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    oh yes, if i click "OK" into the network-error-window,

    the next is this screen:

    so it must have a connection, because else it would not be able to knew that there are 4 files which need to be updated.
    but if i now click "Update" Button into this screen, the updater is getting freezed!

  4. #4
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    I can corroborate this. Spybot has internet access but fails to update manually or automatically via the task scheduler. The window position of the update dialog freezes and must be ended via Task Manager..

  5. #5
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    @PepiMK: are u aware of this bug too and are u working on it? any info about an fix yet?

  6. #6
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    Hello,

    Yes, we are currently working on it, but having troubles to reproduce it.

    Best regards
    Sandra
    Team Spybot

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