Eset log will be posted later
Eset log will be posted later
Proud Graduate of the WTT Classroom
O/H has said that nothing has been found by ESET.
And the only option is a button to finish and uninstall the scanner on close.
Hello leeejames75
Thats goodnothing has been found by ESET
How is the machine running at the moment?
Please re-scan with DDS and post the dds.txt log in your next reply.
Proud Graduate of the WTT Classroom
Hi JonTom
On a scale of 1 to 10 with 10 being unresponsive and 1 being very fast, I would rate the laptop as a 6. Bootup time is still slow and would say it takes 2 minutes for the desktop to appear, and when the desktop appears it is nearly another minute before, I can click on anything.
When it comes to shutting down, when I cross off any application and then choose shutdown, it takes over a minute for the shutting down screen to appear then it takes another couple of minutes to do what ever it is that it is doing before total shutdown. During this stage the HDD light starts to have a fit.
As we are wireless, I have been doing a check of the router whilst the laptop is in shutdown mode and that too has a fit.
Here is the DDS Log.
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.7.2
Run by Lee James at 20:47:15 on 2012-11-30
#Option Extended Search is enabled.
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.1013.260 [GMT 0:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Toshiba TEMPRO\TemproTray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\ehome\ehsched.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Toshiba TEMPRO\TemproSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\WmiPrvSE.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.exe
C:\Program Files\Opera\opera.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\WmiPrvSE.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [TPwrMain] c:\program files\toshiba\power saver\TPwrMain.EXE
mRun: [SmoothView] c:\program files\toshiba\smoothview\SmoothView.exe
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [Toshiba Registration] c:\program files\toshiba\registration\ToshibaRegistration.exe
mRun: [Toshiba TEMPRO] c:\program files\toshiba tempro\TemproTray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [Desktop SMS] c:\program files\idm\desktop sms\DesktopSMS.exe /auto
StartupFolder: c:\users\leejam~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{191A215B-673E-4A78-85ED-C3690F8F514C} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\google\google~3\GoogleDesktopNetwork3.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-10-30 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-10-30 361032]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2011-1-10 25896]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-10-30 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-10-30 58680]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-10-30 44808]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2008-1-21 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-10-13 1153368]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2012-7-25 1326176]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2012-7-25 681056]
R2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files\toshiba tempro\TemproSvc.exe [2010-8-27 124368]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-26 7168]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-6-10 347648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-6-7 160944]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-2-26 30192]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
FileExt: .js: Applications\notepad.exe=c:\windows\system32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 60 ================
.
2012-11-27 21:19:38 -------- d-sh--w- C:\$RECYCLE.BIN
2012-11-27 20:52:51 98816 ----a-w- c:\windows\sed.exe
2012-11-27 20:52:51 256000 ----a-w- c:\windows\PEV.exe
2012-11-27 20:52:51 208896 ----a-w- c:\windows\MBR.exe
2012-11-27 20:39:33 2730536 ----a-w- c:\programdata\microsoft\windows defender\definition updates\backup\mpengine.dll
2012-11-27 20:39:16 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{20d767ee-b8ac-4f67-ac03-9e620bcd18cf}\mpengine.dll
2012-11-26 22:40:06 -------- d-----w- c:\windows\system32\catroot2
2012-11-26 22:19:44 303616 ----a-w- C:\SetACL.exe
2012-11-26 21:52:03 290304 ----a-w- C:\subinacl.exe
2012-11-26 21:24:57 -------- d-----w- C:\RegBackup
2012-11-26 21:19:16 -------- d-----w- C:\Tweaking.com_Windows_Repair_Logs
2012-11-26 21:18:55 -------- d-----w- c:\program files\Tweaking.com
2012-11-26 19:22:54 -------- d-----w- c:\windows\ERUNT
2012-11-26 19:21:47 -------- d-----w- C:\JRT
2012-11-25 23:16:19 -------- d-----w- c:\program files\CheckPoint
2012-11-24 08:40:01 -------- d-----w- c:\program files\MyDefrag v4.3.1
2012-11-23 08:51:41 -------- d-----w- c:\users\lee james\appdata\local\SlimWare Utilities Inc
2012-11-23 08:50:36 -------- d-----w- c:\program files\SlimCleaner
2012-11-22 20:51:06 -------- d-----w- c:\users\lee james\appdata\roaming\QuickScan
2012-11-17 23:15:24 -------- d-----w- c:\programdata\PCPitstop
2012-11-14 23:50:58 678912 ----a-w- c:\program files\internet explorer\iedvtool.dll
2012-11-14 23:50:55 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 23:38:04 75776 ----a-w- c:\windows\system32\synceng.dll
2012-11-14 23:35:13 2047488 ----a-w- c:\windows\system32\win32k.sys
2012-11-13 21:17:28 -------- d-----w- c:\users\lee james\appdata\roaming\OpenOffice.org
2012-11-13 21:06:30 -------- d-----w- c:\program files\OpenOffice.org 3
2012-11-06 20:16:46 -------- d-----w- c:\users\lee james\appdata\local\RawTherapee3.0.1
2012-11-06 20:14:48 -------- d-----w- c:\program files\RawTherapee3.0.1
2012-11-04 21:49:26 -------- d-----w- C:\Lightroom22
2012-11-02 20:11:10 -------- d-----w- c:\users\lee james\appdata\local\Windows Live
2012-11-02 20:11:10 -------- d-----w- c:\program files\common files\Windows Live
2012-11-02 20:09:57 754688 ----a-w- c:\windows\system32\webservices.dll
2012-10-30 22:33:39 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 22:33:35 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 22:31:02 41224 ----a-w- c:\windows\avastSS.scr
2012-10-30 22:29:53 -------- d-----w- c:\programdata\AVAST Software
2012-10-30 22:29:53 -------- d-----w- c:\program files\AVAST Software
2012-10-28 21:09:08 -------- d-----w- C:\Test
2012-10-13 20:31:30 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-10-13 20:31:30 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-10-11 21:40:59 2048 ----a-w- c:\windows\system32\tzres.dll
2012-10-11 21:40:35 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-10-11 21:40:23 985088 ----a-w- c:\windows\system32\crypt32.dll
2012-10-11 21:40:23 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2012-10-11 21:40:22 98304 ----a-w- c:\windows\system32\cryptnet.dll
2012-10-11 21:33:16 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-10-11 21:33:15 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
.
==================== Find6M ====================
.
2012-11-10 22:50:25 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-11-10 22:50:23 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-08 07:56:24 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-10-08 07:44:05 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-09-29 18:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-21 21:13:10 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-09-21 21:13:08 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-09-21 21:13:08 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-25 08:58:47 74703 ----a-w- c:\windows\system32\mfc45.dll
2012-06-25 15:04:24 1394248 ----a-w- c:\windows\system32\msxml4.dll
2012-06-05 16:47:28 1401856 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 16:47:27 1248768 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 15:26:04 440704 ----a-w- c:\windows\system32\drivers\ksecdd.sys
.
============= FINISH: 20:48:44.53 ===============
And here is the Attach Log. I notice that there are issues in the Event Viewer. The Office Update failures are possibly due to a .Net Framework update. Of which there is conflicting posts and possible solutions on the MS Forums.
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/01/2011 22:30:08
System Uptime: 30/11/2012 09:27:30 (11 hours ago)
.
Motherboard: Intel Corp. | | Base Board Product Name
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz | CPU | 800/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 74 GiB total, 45.328 GiB free.
E: is FIXED (NTFS) - 73 GiB total, 68.188 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP649: 30/11/2012 00:47:13 - Scheduled Checkpoint
RP650: 30/11/2012 19:22:55 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
7-Zip 9.21
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
avast! Free Antivirus
BleachBit
Camera Assistant Software for Toshiba
CCleaner
CD/DVD Drive Acoustic Silencer
CleanUp!
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.8
Defraggler
Desktop SMS
DivX Setup
DVD MovieFactory for TOSHIBA
EOS 20D WIA Driver
FileZilla Client 3.5.1
Google Desktop
Google Earth
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
IrfanView (remove only)
Java 7 Update 7
Java Auto Updater
Malwarebytes Anti-Malware version 1.65.1.1000
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2003 Web Components
Microsoft Office File Validation Add-In
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft XML Parser
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MyDefrag v4.3.1
myphotobook 3.5
NetWaiting
OpenOffice.org 3.4.1
Opera 12.11
Picasa 3
QuickTime
RawTherapee 3.0.1
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
REALTEK RTL8187B Wireless LAN Driver
Realtek USB 2.0 Card Reader
Realtek WiFi Protected Setup Library
Recuva
Revo Uninstaller 1.94
SAMSUNG USB Driver for Mobile Phones
Secunia PSI (3.0.0.3001)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Windows Media Encoder (KB2447961)
Serif WebPlus Starter Edition 3.0
Skype™ 5.10
SlimCleaner
Spybot - Search & Destroy
Synaptics Pointing Device Driver
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA Manuals
Toshiba Online Product Information
TOSHIBA Recovery Disc Creator
TOSHIBA Supervisor Password
Toshiba TEMPRO
TOSHIBA Value Added Package
TRDCReminder
TRORDCLauncher
Tweaking.com - Windows Repair (All in One)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC 9.0 Runtime
VC80CRTRedist - 8.0.50727.6195
Windows Media Encoder 9 Series
ZoneAlarm LTD Toolbar
.
==== Event Viewer Messages From Past Week ========
.
30/11/2012 09:27:32, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE
30/11/2012 09:27:32, Error: Service Control Manager [7003] - The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.
30/11/2012 09:27:32, Error: Service Control Manager [7003] - The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
30/11/2012 09:27:32, Error: Service Control Manager [7001] - The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
29/11/2012 06:31:40, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
29/11/2012 00:04:47, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Word 2003 (KB2687483).
28/11/2012 23:51:14, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Excel 2003 (KB2687481).
28/11/2012 23:50:46, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Outlook 2003 Junk E-mail Filter (KB2760492).
28/11/2012 09:28:51, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
28/11/2012 09:28:44, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
28/11/2012 09:23:55, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Notebook Performance Tuning Service (TEMPRO) service to connect.
27/11/2012 21:13:10, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
27/11/2012 20:54:26, Error: Service Control Manager [7034] - The XAudioService service terminated unexpectedly. It has done this 1 time(s).
27/11/2012 08:48:36, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Secunia PSI Agent service to connect.
27/11/2012 08:48:36, Error: Service Control Manager [7000] - The Secunia PSI Agent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
26/11/2012 22:39:47, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Backup Error Code: 0x80092003 Error description: An error occurred while reading or writing to a file. Signatures loading: Default Loading signature version: 1.0.0.0 Loading engine version: 1.1.3007.0
26/11/2012 22:36:16, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80092003 Error description: An error occurred while reading or writing to a file. Signatures loading: Backup Loading signature version: 0.0.0.0 Loading engine version: 0.0.0.0
.
==== End Of File ===========================
Hello leejames75
Your latest DDS log appears to be clean.
As for your system speed issues, they do not appear to be malware related. I believe they are caused by lack or RAM as I mentioned earlier.
Are you receiving any popups, redirects, error messages etc besides the update error message?
Lets see if the following can help with the update issues:
===
Please download Windows Repair (all in one) from here
Install the program then run it
Go to step 2 and allow it to run Disk check
Once that is done then go to step 3 and allow it to run SFC
On the the Start Repairs tab => Click the Start
Click on the select all check box and then click on Start
DON'T use the computer while each scan is in progress.
Restart may be needed to finish the repair procedure.
===
The following may help with your system speed issues, but there is only so much you can do with the limited RAM at your disposal:
- Defragment your hard drive
- Download and run Auslogics Disc Defragmenter.
- You can find it here: http://forums.whatthetech.com/redire...rag%2Fdownload
- StartupLight
- You may wish to try StartupLite. Simply download this tool to your desktop and run it.
- It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup.
- This will result in fewer programs running when you boot your system, and should improve performance.
- You can find it here: http://www.malwarebytes.org/startuplite.php
More information can be found in the link below:
http://www.bleepingcomputer.com/foru...dpost&p=487112
For support with your router you will have to start a thread in a networking forum. I recommend one of the following: here or here
Proud Graduate of the WTT Classroom
Hi JonTom.
Thanks for the extra tools.
Sadly the Windows Tweaking Tool has found many corrupt files and is unable to repair them. I've ran Windows update again. Only the MS Office, Excel, Word and Outlook updates are not working.
The log Tweaking Tool has produced has found many corrupt files relating to MS Office.
Windows Update is coming back with Error 80070643. Obviously this will have to be taken up via a Windows Tech Support Forum. But googling the error code has found that this error is more to a conflict of previous Windows updates corrupting the Office Files.
It does look like I may have to invest in another copy of Office
Startup is faster, but shutdown is still taking longer, as it used to be instant shutdown.
As I am using AVAST as a virus checker. And removed Zonealarm which also had a virus checker, to revert back to the Windows Firewall.
Which Firewall (free) is a suitable replacement to Windows Firewall?
Hello leejames75
You may have to re-install it.The log Tweaking Tool has produced has found many corrupt files relating to MS Office
There is nothing wrong with Windows firewall but you can also try one of these if you wish.Which Firewall (free) is a suitable replacement to Windows Firewall?
Please be aware that a third party firewall may slow your system further due to the extra demand on system RAM.
- For a free Firewall try one of the following:
- Comodo Personal Firewall
- NOTE: If you use a Third Party AnitiVirus, make sure you uncheck the option to install Comodo AntiVirus when you install Comodo Firewall.
Lets remove our tools in the steps below:
- Please Uninstall Combofix
- Hold down the Windows key (has the Windows symbol on it) and press the "R" key.
- A Run box will open.
- Type combofix /uninstall in the run box and click "OK". Please note the space between the "x" and the "/Uninstall", it needs to be there.
- Removal of Tools
- You no longer need DDS, aswMBR, Junkware Removal Tool, CKScanner or Windows Repair. Please delete them from your machine.
Once you have completed the above steps you should be good to go! If you have any further questions, please feel free to ask.
- Finally, please take the time to read through the information provided below:
Enhance your System Security
- For an excellent list of free anti virus software, free online virus scanners, free spyware detection/removal and free firewalls, click here.
- IMPORTANT! Please make sure you only have ONE firewall and ONE real-time antivirus installed on your system. When using "on demand" scanners, first update the detection signature files, then disconnect from the internet and disable your resident security program before running the scan.
- Once complete, remember to re-engage your resident security before going online.
Web Browsers and Browser Security
Firefox
- Firefox is generally considered to have greater browsing security in comparison to other popular programs. You can download Firefox 3.0 from here.
No-Script
- If you use Firefox as your default browser, No-Script can provide additional security by preventing malicious scripts from being executed on your system.
- You can download No-Script by clicking here.
Internet Explorer
- The newest version of Internet Explorer is available from here.
SpywareBlaster
- If you use Internet Explorer as your default browser, SpywareBlaster would be a valuable addition to your online security.
- SpywareBlaster prevents malicious ActiveX objects from being downloaded onto your system.
- You can download SpywareBlaster by clicking here.
Web of Trust
- When using search engines, Web of Trust provides you with an easy way of telling the good sites from the bad and is compatible with both Firefox and Internet Explorer.
- Coloured symbols are displayed next to search results, giving you more confidence in the links you choose to click on: Green (To go), Yellow (Caution) and Red (Stop).
- You can download Web of Trust by clicking here.
Keep your Software Updated
- Outdated software can sometimes have vulnerabilities that are exploitable by malware.
- Check if there are available updates for your installed software with Secunia's Online Software Inspector by clicking here.
Passwords
- Learn how to create strong passwords by clicking here and test the strength of the passwords you already use by clicking here.
General Reading
Learn How To Combat Malware
- Would you like to learn how to fight back against malware and help others? Enroll at the What The Tech (Formerly Tom Coyotes) Malware Classroom by clicking here.
Proud Graduate of the WTT Classroom
JonTom
Many thanks for help.
I shall look at "What the Tech", and register when time permits.
Lee
Hello leejames75
I am a member at WTT and you will receive excellent Tech Assistance there.I shall look at "What the Tech", and register when time permits
You are Very WelcomeMany thanks for help
Best wishes,
JonTom
Proud Graduate of the WTT Classroom
Since this problem appears to be resolved this topic is now closed.
Glad we could help
Best wishes
JonTom
Proud Graduate of the WTT Classroom
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