Spybot 2 causing explorer.exe crash

iDoofus said:
My version from Nvidia is the latest version and timestamped 12/05/2013 20:47. As soon as I disable this context entry then SSD context works fine, and then when re-enabled SSD crashes explorer.exe

So hopefully this helps you guys get a fix for this. :)
Click to expand...

Many thanks for your bughunting! This indeed sounds like a promising detail... will dig into it right after finishing my current task :)
 
iDoofus said:
(NvCplDesktopContext) whose path is c:\windows\system32\nvshext.dll

My version from Nvidia is the latest version and timestamped 12/05/2013 20:47.
Click to expand...

Get WinRAR here as well. And Nvidia drivers. This file version 1.2.0.1 from 2013-01-31 10:25 (driver version 307.83) ... but the Nvidia tray says it's the most up to date.

Could you tell me which Nvidia drivers you've got installed?
  • Which Operating System?
  • Which language?
  • Which graphics card?
Then I could get the file from that driver and compare (since it works fine with the driver above installed).

Also, are you using WinRAR 4.2, or a 5.0 beta?

Anyone else with this issue... do you have a Nvidia graphics adapter installed, or not? Feedback in both cases welcome.
 
PepiMK said:
Anyone else with this issue... do you have a Nvidia graphics adapter installed, or not? Feedback in both cases welcome.
Click to expand...

Yes i have Nvidia graphics adapter installed (NVIDIA GeForce GT 120 M, Windows 8 Pro and Windows 7 Ultimate (32 bit each), German Language file, latest Nvidia Driver) NO WinRar installed.
I have the Issue too, but only some times.
 
Last edited:
PepiMK said:
Get WinRAR here as well. And Nvidia drivers. This file version 1.2.0.1 from 2013-01-31 10:25 (driver version 307.83) ... but the Nvidia tray says it's the most up to date.

Could you tell me which Nvidia drivers you've got installed?
  • Which Operating System?
  • Which language?
  • Which graphics card?
Then I could get the file from that driver and compare (since it works fine with the driver above installed).

Also, are you using WinRAR 4.2, or a 5.0 beta?

Anyone else with this issue... do you have a Nvidia graphics adapter installed, or not? Feedback in both cases welcome.
Click to expand...

Operating system: Windows 7
Graphics card: GeForce 9600 GT
Dirvers: 320.18

I noticed this issue today and also have Nvidia in Windows 7, and had completely removed my old drivers and reinstalled the latest ones a day ago. Can't say for sure if the problem started after the Nvidia update or if it existed ever since I installed S&D and just never tried using the context menu.

Specifically: The crash of explorer.exe would occur when right-clicking on a hard drive directly in explorer and not necessarily folders.

Using a ShellExView to selectively disable/enable context menu items, my context menu crashes went away once I disabled the Spybot S&D entry in my registry. However, I subsequently re-enabled it and I am still not crashing (but I also don't see any Spybot context items appearing). I don't know when the context items should be showing up, anyway.
 
Just wanted to say this is still an issue in windows 8.1

Apologies for hijacking an old thread, but just wanted to let you know that I've just had this issue. As soon as I uninstalled the windows explorer integration, explorer stopped crashing on right click. I installed the integrations again to test if it did cause a crash and it did.
 
st10f said:
Just wanted to say this is still an issue in windows 8.1

Apologies for hijacking an old thread, but just wanted to let you know that I've just had this issue. As soon as I uninstalled the windows explorer integration, explorer stopped crashing on right click. I installed the integrations again to test if it did cause a crash and it did.
Click to expand...

Yes its not solved.
 
Hi, I’ve also been having problems since updating to 2.2 from 1.6x. Using Autoruns, I narrowed the problem to SSD, but after reading the above posts, I re-enabled SSD and disabled my nVidia entry, et voila, right clicking now causes no problems. My video card is a GeForce GT330M.
The nVidia entry is
NvCplDesktopContext NVIDIA Corporation c:\windows\system32\nvshext.dll
I’m running Win7 Ultimate SP1 x64, and only had right click issues when clicking on drives under computer on left hand side of explorer pane. I had no issues with other folders or files.
There does appear to be a strange entry for SSD as follows:
There are 4 entries as follows under
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers,
SDECon32 Windows Explorer context menu integration Safer-Networking Ltd. c:\program files (x86)\spybot - search & destroy 2\sdecon64.dll
SDECon32 Windows Explorer context menu integration Safer-Networking Ltd. c:\program files (x86)\spybot - search & destroy 2\sdecon32.dll
SDECon64 Windows Explorer context menu integration Safer-Networking Ltd. c:\program files (x86)\spybot - search & destroy 2\sdecon64.dll
SDECon64 Windows Explorer context menu integration Safer-Networking Ltd. c:\program files (x86)\spybot - search & destroy 2\sdecon32.dll
The same 4 entries appear at HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers.
The first 3 can be enabled/disabled in autoruns, but the 4th in both places generates the error “Error changing item state: the system cannot find the file specified”, when trying to re-enable. Even though the box remains unchecked in Autoruns, if it is closed down and restarted, the item is once again checked.
My main computer has the same issue (identical os), running a GeForce GTX460 video card. Disabling nVidia here has also worked.
I have no idea if this is a bug in SSD, or (more likely) a conflict with nVidia, but I figure you can never have too much data!! Personally I have no use for the nVidia context menu, so will leave it disabled.
Thanks for all the hard work on SSD, it’s much appreciated.
Roo
 
nVidia and Spybot S&D shell extension interatcion problem

Same issue here with a slightly older version of nVidia GT 330M driver (310.90) and Spybot 2.2.21.129. Disabling either one or the other shell extension stops the crashes.

Also, a huge plug for ShellExView by NirSoft. Without this gem I would have never found the problem.

Any idea when this will be fixed?
 
still an issue

same issue, spybot 2.2, crashes on right click in explorer no matter what folder. could someone there be so kind as to fix this issue!!!



Operating System
Windows 8.1 Professional with Media Center (x64) (build 9200)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/28/2013 3:57:42 PM
Alienware M17xR4 A13
Enclosure Type: Portable
Processor a Main Circuit Board b
2.70 gigahertz Intel Core i7-3740QM
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)
16264 Megabytes Usable Installed Memory

Slot 'JDIMM3' has 4096 MB
Slot 'JDIMM1' has 4096 MB (serial number 2E9D982B)
Slot 'JDIMM4' has 4096 MB
Slot 'JDIMM2' has 4096 MB (serial number 00531DB0)
 
Thanks Elvi81

I was about to uninstall Spybot S&D 2.2 until I read your post. There's lots of info out there blaming Spybot for the rt click problem but this is the only workaround I found.


Elvi81 said:
So hi, yesterday i installed spybot 2 for the first time and there was no problem and not earlier today either but just an hour ago i went into explorer on Windows 7 SP1 x64 and right clicked a folder and BOOM explorer.exe crashed, twice after each other.

I figured out what was causing it and turned that part off.
It was the windows explorer integration, as soon as that was gone it worked normaly.

Here are the usual errors, unfortunate the error report is in swedish but maybe you can figure it out ;):

Code: 
Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: SHELL32.dll, version 6.1.7601.17859, tidsstämpel 0x4fd2dfec
Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\system32\SHELL32.dll
Rapport-ID: 16f29d94-38f0-11e2-8d56-002683174ed5

And:

Code: 
Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: ntdll.dll, version 6.1.7601.21861, tidsstämpel 0x4ec4a6c2
Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\SYSTEM32\ntdll.dll
Rapport-ID: 1b98b771-38f0-11e2-8d56-002683174ed5

These 2 are always the same it seems

Code: 
Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa

Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba

Been using 1.6.x up till now with no problem at all.
Click to expand...
 
FYI - just spent an hour trying to figure out what was causing Explorer to crash when right-clicking within the Navigation Pane, and after determining it was SDECon32 and SDECon64, I found this thread.

The problem only occurs when right-clicking a folder in the Navigation Pane (left tree-view of Windows explorer). Right-clicking directories in the "file/folder view" on the right works with no problem.

So if you don't want to lose the Spybot Windows Explorer integration entirely, you can simply remove the registry keys associated with the Navigation Pane's context menu handler:

[HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers\SDECon32]
[HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers\SDECon64]

Remove these two subkeys and the crashes should stop. You can still right-click in the file/folder pane on the right of explorer to access the Spybot options for a given folder.

Hope this helps!


Elvi81 said:
So hi, yesterday i installed spybot 2 for the first time and there was no problem and not earlier today either but just an hour ago i went into explorer on Windows 7 SP1 x64 and right clicked a folder and BOOM explorer.exe crashed, twice after each other.

I figured out what was causing it and turned that part off.
It was the windows explorer integration, as soon as that was gone it worked normaly.

Here are the usual errors, unfortunate the error report is in swedish but maybe you can figure it out ;):

Code: 
Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: SHELL32.dll, version 6.1.7601.17859, tidsstämpel 0x4fd2dfec
Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\system32\SHELL32.dll
Rapport-ID: 16f29d94-38f0-11e2-8d56-002683174ed5

And:

Code: 
Felet uppstod i programmet med namn: explorer.exe, version 6.1.7601.17567, tidsstämpel 0x4d672ee4
, felet uppstod i modulen med namn: ntdll.dll, version 6.1.7601.21861, tidsstämpel 0x4ec4a6c2
Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba
Process-ID: 0x524
Programmets starttid: 0x01cdccfcc1b9288e
Sökväg till program: C:\Windows\explorer.exe
Sökväg till modul: C:\Windows\SYSTEM32\ntdll.dll
Rapport-ID: 1b98b771-38f0-11e2-8d56-002683174ed5

These 2 are always the same it seems

Code: 
Undantagskod: 0xc0000005
Felförskjutning: 0x00000000000504aa

Undantagskod: 0xc015000f
Felförskjutning: 0x000000000006e7ba

Been using 1.6.x up till now with no problem at all.
Click to expand...
 
Seriously? Three years and not fixed?

Seriously!? I have been looking for a solution to this problem for the past week!

Having narrowed the problem down to this piece of software I read that the issue is known about and will be fixed in a future release. This information posted by 'spybotsandra' in 2012 !!! Three years and still messing up peoples PCs? Unbelievable! Guess what's going in the bin when I get home...

Not happy! :nono:

Ric
 
Still going on

And it is still happening! I just installed Spybot 2.5.42.0 Home edition and my Win10 File explorer has developed the same fault. Very disappointed.

At least the problem goes when I edit the integration settings, as advised above. But this shouldn't be necessary.
 
Last edited:
Fix for Context menu Crashing

This is the fix for the Crash caused by Spybot when right clicking in Windows Explorer.

Download ShellExView v1.97 - Shell Extensions Manager
From: http://www.nirsoft.net/
Extract the files.
Run shexview.exe

Go down the list and find Spybot-S&D Explorer Integration
DISABLE it.

Shell Extensions are in-process COM objects which extend the abilities of Windows operating system. Most shell extensions are automatically installed by the operating system, but there are also many other applications that install additional shell extension components. For example: If you install WinZip on your computer, you'll see a special WinZip menu when you right-click on a Zip file. This menu is created by adding a shell extension to the system.
The ShellExView utility displays the details of shell extensions installed on your computer, and allows you to easily disable and enable each shell extension.
 
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