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Thread: Spybot 2 update issue

  1. 2012-11-29, 15:34 #1
    Sarex
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    Default Spybot 2 update issue

    So I installed Spybot 2 five days ago, and immediately started an update, it found 7 files that needed updating, and updated them with no problems. Fast forward to next Wednesday, I start the update (check status) again, it says "77 files up to date". I figure updates are late so today I try again, still nothing. I check the site, it says there are updates for Wednesday. I check the update log and it shows me:
    SDUpdSvc.exe [2012-11-24 14:10:29] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-24 14:10:29] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-24 14:13:23] Trying to retrieving news...
    SDUpdSvc.exe [2012-11-24 14:13:27] 10 news articles found.
    SDUpdSvc.exe [2012-11-24 14:13:27] Started looking for updates...
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] Updating Service is active.
    SDUpdSvc.exe [2012-11-24 14:13:27] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] Retrieved update info file.
    SDUpdSvc.exe [2012-11-24 14:13:27] [.] Info file part done.
    SDUpdSvc.exe [2012-11-24 14:13:27] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] TrojansC-03.sbi (version 20121114) needs to be updated (to version 20121121).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] Tracks.uti (version 20050217) needs to be updated (to version 20121119).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] PUPSC.sbi (version 20121114) needs to be updated (to version 20121121).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] MalwareC.sbi (version 20121114) needs to be updated (to version 20121121).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] Malware.sbi (version 20121114) needs to be updated (to version 20121121).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] AdwareC.sbi (version 20121114) needs to be updated (to version 20121121).
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] Adware.sbi (version 20121114) needs to be updated (to version 20121120).
    SDUpdSvc.exe [2012-11-24 14:13:27] [.] Downloading updates...
    SDUpdSvc.exe [2012-11-24 14:13:27] [+] File "Adware.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Downloaded archive "Adware.sbi-20121120.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Extracted "Adware.sbi-20121120.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Installed "Adware.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] File "AdwareC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Downloaded archive "AdwareC.sbi-20121121.cab" from http://87.106.139.74/updates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Extracted "AdwareC.sbi-20121121.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] Installed "AdwareC.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:28] [+] File "Malware.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:30] [+] Downloaded archive "Malware.sbi-20121121.cab" from http://www.spybotupdates.biz/updates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:30] [+] Extracted "Malware.sbi-20121121.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:30] [+] Installed "Malware.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:30] [+] File "MalwareC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:31] [+] Downloaded archive "MalwareC.sbi-20121121.cab" from http://imp.betanews.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:31] [+] Extracted "MalwareC.sbi-20121121.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:31] [+] Installed "MalwareC.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:31] [+] File "PUPSC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:32] [+] Downloaded archive "PUPSC.sbi-20121121.cab" from http://www.spybotupdates.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:32] [+] Extracted "PUPSC.sbi-20121121.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:32] [+] Installed "PUPSC.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:32] [+] File "Tracks.uti" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Downloaded archive "Tracks.uti-20121119.cab" from http://spybot.securitywonks.org/updates/spybot2files/.
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Extracted "Tracks.uti-20121119.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Installed "Tracks.uti".
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] File "TrojansC-03.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Downloaded archive "TrojansC-03.sbi-20121121.cab" from http://www.spybotupdates.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Extracted "TrojansC-03.sbi-20121121.cab"!
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] Installed "TrojansC-03.sbi".
    SDUpdSvc.exe [2012-11-24 14:13:33] [+] All files have been processed.
    SDUpdSvc.exe [2012-11-24 14:13:33] +++
    SDUpdSvc.exe [2012-11-24 14:13:33] Processed 7 updates
    SDUpdSvc.exe [2012-11-24 17:13:33] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-24 17:13:33] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-25 11:09:03] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-25 11:09:03] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-26 10:26:53] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-26 10:26:53] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-26 11:55:41] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-26 11:55:41] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-26 21:07:41] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-26 21:07:41] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-26 21:41:45] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-26 21:41:45] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-27 10:19:04] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-27 10:19:04] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-28 09:50:19] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-28 09:50:19] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-29 00:20:49] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-29 00:20:49] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-29 00:29:11] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-29 00:29:11] 0.0.0.0 Successfully started listening on port 21321.
    SDUpdSvc.exe [2012-11-29 10:42:37] [+] Background Updating Service got started...
    SDUpdSvc.exe [2012-11-29 10:42:37] 0.0.0.0 Successfully started listening on port 21321.





    So as a last ditch effort I click on the "update" button, instead of the "check status" one and it says "77 files up to date", I check the log again and it has this added to it:



    SDUpdSvc.exe [2012-11-29 15:22:38] Trying to retrieving news...
    SDUpdSvc.exe [2012-11-29 15:22:42] 10 news articles found.
    SDUpdSvc.exe [2012-11-29 15:22:42] Started looking for updates...
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] Updating Service is active.
    SDUpdSvc.exe [2012-11-29 15:22:42] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] Retrieved update info file.
    SDUpdSvc.exe [2012-11-29 15:22:42] [.] Info file part done.
    SDUpdSvc.exe [2012-11-29 15:22:42] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] TrojansC-03.sbi (version 20121121) needs to be updated (to version 20121128).
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] PUPSC.sbi (version 20121121) needs to be updated (to version 20121128).
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] MalwareC.sbi (version 20121121) needs to be updated (to version 20121128).
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] AdwareC.sbi (version 20121121) needs to be updated (to version 20121128).
    SDUpdSvc.exe [2012-11-29 15:22:42] [.] Downloading updates...
    SDUpdSvc.exe [2012-11-29 15:22:42] [+] File "AdwareC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-29 15:22:44] [+] Downloaded archive "AdwareC.sbi-20121128.cab" from http://imp.betanews.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-29 15:22:44] [+] Extracted "AdwareC.sbi-20121128.cab"!
    SDUpdSvc.exe [2012-11-29 15:22:44] [+] Installed "AdwareC.sbi".
    SDUpdSvc.exe [2012-11-29 15:22:44] [+] File "MalwareC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Downloaded archive "MalwareC.sbi-20121128.cab" from http://imp.betanews.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Extracted "MalwareC.sbi-20121128.cab"!
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Installed "MalwareC.sbi".
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] File "PUPSC.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Downloaded archive "PUPSC.sbi-20121128.cab" from http://87.106.139.74/updates/spybot2/.
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Extracted "PUPSC.sbi-20121128.cab"!
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] Installed "PUPSC.sbi".
    SDUpdSvc.exe [2012-11-29 15:22:45] [+] File "TrojansC-03.sbi" needs to be downloaded.
    SDUpdSvc.exe [2012-11-29 15:22:46] [+] Downloaded archive "TrojansC-03.sbi-20121128.cab" from http://www.spybotupdates.com/updates/spybot2/.
    SDUpdSvc.exe [2012-11-29 15:22:46] [+] Extracted "TrojansC-03.sbi-20121128.cab"!
    SDUpdSvc.exe [2012-11-29 15:22:46] [+] Installed "TrojansC-03.sbi".
    SDUpdSvc.exe [2012-11-29 15:22:46] [+] All files have been processed.
    SDUpdSvc.exe [2012-11-29 15:22:46] +++
    SDUpdSvc.exe [2012-11-29 15:22:46] Processed 4 updates

    Any input is appreciated.
    Last edited by Sarex; 2012-11-29 at 15:49.
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  2. 2012-11-29, 15:43 #2
    spybotsandra
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    Hello,

    "Check status" only tells you which files are up to date and if they have been downloaded correctly. "Update" actually offers new files and downloads them.

    Best regards
    Sandra
    Team Spybot
    Last edited by daemon; 2012-12-04 at 15:38. Reason: Made correction as requested by spybotsandra
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  3. 2012-11-29, 15:45 #3
    Sarex
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    Yes, but the problem is "check status" told me that all my files where "up to date" (even though they weren't).

    edit:It seems to me like the "check status" button doesn't do anything for some reason, clicking on it doesn't add anything to the log, whereas clicking on the "update" button adds this to the log:
    SDUpdSvc.exe [2012-11-29 15:50:28] Trying to retrieving news...
    SDUpdSvc.exe [2012-11-29 15:50:29] 10 news articles found.
    SDUpdSvc.exe [2012-11-29 15:50:29] Started looking for updates...
    SDUpdSvc.exe [2012-11-29 15:50:29] [+] Updating Service is active.
    SDUpdSvc.exe [2012-11-29 15:50:29] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2012-11-29 15:50:30] [+] Retrieved update info file.
    SDUpdSvc.exe [2012-11-29 15:50:30] [.] Info file part done.
    SDUpdSvc.exe [2012-11-29 15:50:30] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2012-11-29 15:50:30] [.] Downloading updates...
    SDUpdSvc.exe [2012-11-29 15:50:30] [+] All files have been processed.
    SDUpdSvc.exe [2012-11-29 15:50:30] +++
    SDUpdSvc.exe [2012-11-29 15:50:30] Processed 0 updates
    Last edited by Sarex; 2012-11-29 at 15:53.
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  4. 2012-12-03, 14:13 #4
    the_dude2k
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    Hello Sarex,

    I had the same problem.
    I deleted all files in 2 dirs:

    Spybot - Search & Destroy 2\Updates\Downloads
    and
    Spybot - Search & Destroy 2\Updates\Extracts

    and now the update is working

    greetings,
    the_dude2k
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  5. 2012-12-04, 14:34 #5
    Sarex
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    Thank you very much for the tip, I will try it out tomorrow.
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  6. 2012-12-05, 15:28 #6
    Sarex
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    So yeah after deleting the "updates.uid" from the updates folder, check status works.

    Hope this gets fixed soon.
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  7. 2012-12-05, 16:55 #7
    roker
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    I cant get the Dec. 2012 updates either. I get the 77 files updated. I can do a direct download but, then it asks for a destination directory & I dont know what that is...Help!!
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  8. 2012-12-05, 17:05 #8
    spybotsandra
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    Hello,

    Did you click on "Update" and not just on "Check Status"?
    Did you open the Updater with a right click and choose "run as administrator"?
    If you are performing the manual update please make sure you store it in the Spybot program folder:
    Windows XP: C:\Program Files\Spybot - Search & Destroy 2
    Windows Vista or Windows 7 or Windows 8: C:\Programs (x86)\Spybot - Search & Destroy 2

    Best regards
    Sandra
    Team Spybot
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  9. 2012-12-06, 16:58 #9
    roker
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    I got the Dec. 5th update but got no message that update was completed. I browsed updates & saw the Dec. 5th update was in there about halfway down the list.
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  10. 2012-12-07, 12:56 #10
    Sarex
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    Yeah, that's the issue we're having, "check status" is not working, so the only way to figure out if it updated is to check the log or scroll the update list or delete the file I mentioned above.
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