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Thread: Servads must die

  1. #1
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    Default Servads must die

    My computer is infected with the Servads virus, NAV 360 along with SB:S&D cannot seem to delete it (i am running the free version of SB:S&D if it matters). Most forums that i have been to say that the easiest way to get rid of said virus is through the command prompt: Format C. SB has always been my proverbial "ace in the hole" so please help.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello Deathnyght,

    Which version of Spybot Search & Destroy do you have?

    Quote Originally Posted by Deathnyght View Post
    NAV 360
    Norton 360?

    Have you tried running your security programs in safe mode and what is the operating system please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Hello tashi,

    I have Spybot Search and Destroy 2 free edition, yes norton 360, i did an incomplete security scan in safe mode (ran Norton 360 but had to end it before i could run Spybot), going to try again today. My OS is Windows 7 Home Premium.

    Best regards.

  4. #4
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    Hello Deathnyght,
    Quote Originally Posted by Deathnyght View Post
    i did an incomplete security scan in safe mode (ran Norton 360 but had to end it before i could run Spybot), going to try again today.
    Thank you for the information, let us know how it goes.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Tashi,

    Servads hasn't gone away. I did a complete scan and immunization using Spybot, the results were:

    - Detected Registry key for "Coupon Bar" of Level 5 (their were two of these)
    - Detected File for "Macromedia.Flashplayer.cookies" of Level 5 (their were six of these).

    Norton only picked up 18 tracking cookies.

    This bug is about as annoying as the ZeroAccess Trojan in terms of seeking/ destroying.

    Best regards

  6. #6
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    Hi Deathnyght,

    Someone could take a look at the system if you start a topic in the Malware Removal Forum

    If you decide to do that please see the forum FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.

    http://forums.spybot.info/showthread.php?t=288

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    Post Problem Solved

    I was pretty much having a similar issue. I logged in as Safe Mode, and did the advised instructions,worked well!

  8. #8
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    Thank you for letting us know chapata.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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