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Thread: Error during installation

  1. #11
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    Quote Originally Posted by Zenobia View Post
    Sorry,my mistake.It wouldn`t be there because there was an error creating it.

    Do you have another admin account on your computer that you could try installing Spybot from?
    Good idea, I'll try it

  2. #12
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    Quote Originally Posted by kkoz83 View Post
    Good idea, I'll try it
    I tried on my other admin account & no luck - same exact error :(

  3. #13
    Spybot Advisor Team Zenobia's Avatar
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    No problem,we'll go back to the registry.
    Go to Start,type regedit,and doubleclick it.
    Navigate to HKEY_LOCAL_MACHNE\SYSTEM\CurrentControlSet\Services\Eventlog
    Rightclick the Eventlog key,and back it up,just in case:
    http://antivirus.about.com/cs/tutorials/ht/regkey.htm

    Then,rightclick Eventlog,and select Permissions.See if the username that you are installing with has full control.

  4. #14
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    Quote Originally Posted by Zenobia View Post
    No problem,we'll go back to the registry.
    Go to Start,type regedit,and doubleclick it.
    Navigate to HKEY_LOCAL_MACHNE\SYSTEM\CurrentControlSet\Services\Eventlog
    Rightclick the Eventlog key,and back it up,just in case:
    http://antivirus.about.com/cs/tutorials/ht/regkey.htm

    Then,rightclick Eventlog,and select Permissions.See if the username that you are installing with has full control.
    I'll let you know within 24 hours.

  5. #15
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    Quote Originally Posted by Zenobia View Post
    No problem,we'll go back to the registry.
    Go to Start,type regedit,and doubleclick it.
    Navigate to HKEY_LOCAL_MACHNE\SYSTEM\CurrentControlSet\Services\Eventlog
    Rightclick the Eventlog key,and back it up,just in case:
    http://antivirus.about.com/cs/tutorials/ht/regkey.htm

    Then,rightclick Eventlog,and select Permissions.See if the username that you are installing with has full control.
    I see the attached picture. Only SYSTEM has Full Control & Read checked.

  6. #16
    Spybot Advisor Team Zenobia's Avatar
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    Thanks for the picture,makes it easier.
    On Administrators (Kamil-PC\Administrators) checkmark Full Control under Allow,click Apply,then OK,and then exit the registry.
    Please let me know if installing Spybot goes okay now.
    Last edited by Zenobia; 2012-12-31 at 10:02.

  7. #17
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    Quote Originally Posted by Zenobia View Post
    Thanks for the picture,makes it easier.
    On Administrators (Kamil-PC\Administrators) checkmark Full Control under Allow,click Apply,then OK,and then exit the registry.
    Please let me know if installing Spybot goes okay now.
    So far so good. Kind of unrelated question - if I do a system restore back to Friday, will that affect this registry change?

  8. #18
    Spybot Advisor Team Zenobia's Avatar
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    Good,glad it worked.
    Yes,if you do a system restore back to Friday,it may affect the registry change.And it may affect your installation of Spybot also,since you installed after Friday.I've had to restore shortly after installing other programs before,and they are still on my computer,but not really installed,per se.

    However,if a system restore is needed,you ought to go ahead,then follow the above instructions to take control of the Eventlog regkey,and reinstall Spybot afterwards,if necessary.

  9. #19
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    Quote Originally Posted by Zenobia View Post
    Good,glad it worked.
    Yes,if you do a system restore back to Friday,it may affect the registry change.And it may affect your installation of Spybot also,since you installed after Friday.I've had to restore shortly after installing other programs before,and they are still on my computer,but not really installed,per se.

    However,if a system restore is needed,you ought to go ahead,then follow the above instructions to take control of the Eventlog regkey,and reinstall Spybot afterwards,if necessary.
    Thanks!!!

  10. #20
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.

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