Spybot cannot remove 5 threats

[computerdummy1]

Hello,

I have installed Spybot 2, and run it more than 10 times, but

it cannot remove 3 top grade and two lesser threats.

Help would be much appreciated.

Thank you!

Mike

[spybotsandra]

Hello,

Did you open Spybot with a right click and choose "run as administrator"?

Best regards
Sandra
Team Spybot

[computerdummy1]

Hello,

Did you open Spybot with a right click and choose "run as administrator"?

Best regards
Sandra
Team Spybot

Hi Sandra,

thanks for your tip.

However Spybot has removed some 96 threats.

Only these five prove resistant.

Regards,

Mike

[spybotsandra]

Hello Mike,

What are the name of the items?

Best regards
Sandra
Team Spybot

[computerdummy1]

Search results from Spybot - Search & Destroy

05.02.2013 21:45:43
Scan took 00:11:51.
5 items found.

IncrediBar: [SBI $6FA574B7] User settings (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-302737466-3611697018-1157522426-1001\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}\URL

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)


Cache: [SBI $49804B54] Browser: Cache (1) (Browser: Cache, nothing done)



--- Spybot - Search & Destroy version: 2.0.12.131 DLL (build: 20121113) ---

2012-11-13 blindman.exe (2.0.12.151)
2012-11-13 explorer.exe (2.0.12.173)
2012-11-13 SDBootCD.exe (2.0.12.109)
2012-11-13 SDCleaner.exe (2.0.12.110)
2012-11-13 SDDelFile.exe (2.0.12.94)
2012-11-13 SDFiles.exe (2.0.12.135)
2012-11-13 SDFileScanHelper.exe (2.0.12.1)
2012-11-13 SDFSSvc.exe (2.0.12.205)
2012-11-13 SDImmunize.exe (2.0.12.130)
2012-11-13 SDLogReport.exe (2.0.12.107)

[spybotsandra]

Hello,

And you tried to remove Incredibar with admin rights like recommended?

The other items are only usage tracks which reappear while using the computer.

Best regards
Sandra
Team Spybot

[computerdummy1]

Good morning,

thanks.

Yes, I followed your advice and used the right click 'administrator'.

But why are "harmless" items listed as threats after a system scan?

I shall try to remove incredibar once more.

Kind regards,

Mike

[computerdummy1]

Hi,

I rightclicked on 'Run as administrator', scanned, "removed"

but Incredibar is still there.

Kind regards,

Mike

[spybotsandra]

Hello,

Please run a scan in safe mode
That should fix it.

Best regards
Sandra
Team Spybot