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Thread: Spybot S&D causes Windows 8 File Explorer to Crash

  1. #1
    Junior Member
    Join Date
    Mar 2013
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    2

    Default Spybot S&D causes Windows 8 File Explorer to Crash

    I ran across the mention of this issue by someone else. With the Free Home Version of Spybot Search and Destroy 2 installed, Windows 8 File Explorer crashes when I right click like when I want to view Properties. Doe it every time. When I uninstalled Spybot S&D the problem disappeared. Are others having this issue and is there a fix? Spybot is a wonderful program and I really want to have it in place. It will find malware that no other program will.

  2. #2
    Junior Member
    Join Date
    Mar 2013
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    Default

    Okay, answered my own questions. In setup options there are two choices for integrating SBSD with Windows File Explorer. If you uncheck them the problem is gone.

  3. #3
    Translator Team bbnetwork's Avatar
    Join Date
    Feb 2012
    Location
    Germany- Saxony
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    595

    Default

    Hello Harry

    I cannot confirm your problem. I too use Spybot on Windows 8 and here the Explorer dont crash and i use the Integration of Spybot.

    Do you have other Security - Software installed too?



    לשונות רעות שנפגעו שלוש פעמים: למי שמדבר, שדברו עליהם ומי שמקשיב.

    שלום

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    It would help us very much if you could try this little tool which would give us more information about any compatibility issues.

    The app will list all other installed context menu extensions (that we haven't whitelisted as compatible yet), and this might help tracking down the issue.

    Thank you very much.

    Best regards
    Sandra
    Team Spybot

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