Crash aswMBR

[joliegew]

Q1. Some weeks ago, 2?
Q2. If I get unpredicted behavious of a pc, immediately suspect infection.
Q3. Yes, but I thought I instantly could kill them by various tools available at internet sites. Prior to that my own scanner moved more often than not malware to the trash.

[Robybel]

Hi Joliegew

Ok Good

Q1 Please let me know what scanner you used before to ask for help here?
Many scanners are potentially dangerous if used carelessly, and must be used under supervision of an expert, can also remove traces of an infection that could serve as a reference to the helper for the disinfection of the machine

Q2 Lists all security programs have on your machine now (apart the tools that I requested )

[joliegew]

Standard I've installed McAfee Internet Security
I tried to fix things with the following software, order not sure, and some I may have used earlier, i.e. not in the last weeks.

Boot Analyzer
Malwarebytes
AdAware
HJackThis
McAfee Security Scan Plus
Avira
Further more I installed lately Ghosteree
Trusteer Raport

This may be of any use?

[Robybel]

Hi joliegew

Please follow this steps

Unistall Mcafee
1.Uninstall McAfee using Add/Remove Programs in the Windows Control Panel:

a.Click Start, Search, type Programs and Features, and click Go.
b.Double-click Programs and Features.
c.Select the McAfee SecurityCenter product.
d.Click Uninstall and follow the steps provided.

a.Download MCPR.exe: from http://download.mcafee.com/products/...tches/MCPR.exe.
b.Click Save, and save the file to a folder on your computer.
c.Navigate to the folder where the file was saved.
d.Ensure that all McAfee windows are closed.
e.Right-click MCPR.exe and select Run as Administrator.

Next

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

Note: If you are using Windows Vista/7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the icon on your desktop.
4. Check
5. Click the button.
6. Accept any security warnings from your browser.
7. Check
8. Make sure that the option "Remove found threats" is Unchecked
9. Push the Start button.
10. ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
11. When the scan completes, push
12. Push , and save the file to your desktop using a unique name, such as MyEsetScan. Alternatively, look for report in C:\Program Files\ESET\ESET Online Scanner\log.txt. Include the contents of this report in your next reply.
13. Push the Back button.
14. Select Uninstall application on close check box and push

[joliegew]

Hi Robybel,
Thank you for your elaborate list of tasks to undertake, but how can I install something on a computer that won't start at all?