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Thread: Crash aswMBR

  1. #11
    Malware Team: Emeritus
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    Oct 2012
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    Default

    Hi Joliegew

    Please read through these instructions to familarize yourself with what to expect when this tool runs

    Refer to the ComboFix User's Guide


    Download ComboFix from one of these locations:

    Link 1
    Link 2



    * IMPORTANT- Save ComboFix.exe to your Desktop

    ====================================================


    Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs


    ====================================================


    Double click on combofix.exe & follow the prompts.


    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.
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  2. #12
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    Mar 2013
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    Default ComboFix stuck

    Again I have to use another computer to try to get help:
    ComboFix ended up with a kind of log file, which was shown onto the desktop background without anything else than the log file shown onto the empty desktop. I closed the log and saw only the empty desktop. I could not do anything else than switching off the computer and on again.
    I chose for reboot in safe mode, without internet connection.
    The result is a list of loaded Windows files, and underneath:
    Please wait...

    Then, nothing happens anymore...

  3. #13
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    Default Black screen

    I tried a normal boot by switching off and on again, becase Ctrl-Alt-Del didn't work. The normal boot resulted in the green progress running startup screen and then a black screen with a normal cursor that can be moved bij the mouse. After some time the standard screen saver by Vista is shown, with three coming and going komets and then the Windows Vista emblem. Much disk activity, that after an hour and longer gets less active. Ctrl-Alt-Del doesn't work.
    I tried again the safe boot method, but this didn't work either: Loading files and Please wait...

  4. #14
    Malware Team: Emeritus
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    Default

    Hi joliegew

    download Farbar Recovery Scan Tool 32-Bit
    Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.


    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.


    On the System Recovery Options menu you will get the following options:
      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
    - Proud Graduate of WTT Classroom -

    - Member of UNITE -

  5. #15
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    Mar 2013
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    Default Advanced Boot Options

    Hi Robybel,
    Following your description I can land at Advanced Boot Options, but then I have only the following options, but not "Repair your computer":
    Safe mode
    Safe Mode with Networkork
    Safe Mode with Command Prompt
    Enable Boot Logging
    Enable Low Resulution Video
    Last Known Good Configuration (advanced)
    Directory Services Restore Mode
    Debugging Mode
    Disable Automatic Restart on sytem failure
    Disable Driver Signature Enforcement
    Start Windows Normally

    What should I choose now?

  6. #16
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    Mar 2013
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    Default Windows installation disk

    If I understand well, I can choose from either Advanced Boot Options, or by using Windows installation disk.
    I tried also this second option, but I got exactly the same list of options, but no "Repair your computer".
    I also cut that off as well, and hope for a new post from you.
    TIA

  7. #17
    Malware Team: Emeritus
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    Default

    Hi Joliegew

    Please remove your windows installation disk and re try my instructions
    - Proud Graduate of WTT Classroom -

    - Member of UNITE -

  8. #18
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    Mar 2013
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    Default Repair your computer

    Hi Robybel,

    I'll do that, but as described, I don't get the option Repair your computer, which cannot be found in the list that I get, as I reported.

    Joliegew

  9. #19
    Malware Team: Emeritus
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    Default

    Hi Joliegew

    Please let me know, if you can use this infected pc
    - Proud Graduate of WTT Classroom -

    - Member of UNITE -

  10. #20
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    Mar 2013
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    Default At last I could reach ComboFix.txt!

    How, I cannot remember, but here it is.

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