Results 1 to 4 of 4

Thread: Possible Shut Down Virus

  1. #1
    Member
    Join Date
    May 2008
    Posts
    60

    Question Possible Shut Down Virus

    Hello,

    I've got a problem with my PC. It's a Compaq Presario SR5710F and for it is experiencing several problems - namely shutting down when it's been idle for longer than 15 minutes, and shutting down at start up. For the former, to prevent a shut down when I'm not actively using the computer, I activate a long running program; thus far this has worked. For the latter, everyday for weeks now, the computer will shut down at start up. Then a couple of things can happen:

    1. Upon pressing the power button (on the second attempt), Windows will start normally

    2. It will shut down again and I wait a few minutes before going again which could then lead to Windows starting normally

    3. It will open with an option for repair or starting Windows normally. I always choose "repair" when presented with those options. Unfortunately, there are times when it shuts down even in repair. When this happens, I wait a moment then press the power button again. This usually causes the computer to again give the option for starting Windows normally or starting repair. With repair, the computer runs a check and then starts normally. Yet, the next time I must turn the computer on, it happens again.

    Hardware diagnostics, which runs every Sunday, never finds any problems with my computer. I've performed system restore (setting the computer back to the earliest possible date) but to no avail.

    Could a virus be to blame? I've got Avast! installed on my computer and it's been very good at detecting and removing malware and viruses that have tried to install themselves on my computer, but I wonder if something could be getting past the tool this time.

    Can you provide assistance?

    Thanks.
    Last edited by tashi; 2013-03-24 at 05:47. Reason: Moved from Requests for additions to Spybot's detections

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,491

    Default

    Hello computer_user,

    It might be best to go post at What The Tech and see if anyone is familiar with the kind of computer problem you are experiencing, either way they can help troubleshoot.

    Here: Microsoft Windows™ or here: General Hardware

    Hope that helps.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Member
    Join Date
    May 2008
    Posts
    60

    Default

    Quote Originally Posted by tashi View Post
    Hello computer_user,

    It might be best to go post at What The Tech and see if anyone is familiar with the kind of computer problem you are experiencing, either way they can help troubleshoot.

    Here: Microsoft Windows™ or here: General Hardware

    Hope that helps.

    Thanks.

  4. #4
    Junior Member
    Join Date
    Aug 2009
    Location
    Nashville, TN.
    Posts
    1

    Default

    You may need to look into the hardware aspect in addition to the possibility of a virus. Most computers have built in protection that shuts it off instead of catching fire from overheating. I use a temprature monitoring software to avoid anything damaging to the computer. Hope this helps.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •