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Thread: Laptop freezes, possible malware? help

  1. #1
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    Default Laptop freezes, possible malware? help

    I have a brand new fujitsu siemens laptop Ive had it barely 12 months and it keeps crashing and its really slow and doing multiple tasks. I think I may possibly have malware. Any advice welcome
    Last edited by tashi; 2013-04-08 at 22:49. Reason: Moved from malware forum

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello 003294,

    Quote Originally Posted by 003294 View Post
    I have a brand new fujitsu siemens laptop Ive had it barely 12 months and it keeps crashing and its really slow and doing multiple tasks. I think I may possibly have malware.
    To request assistance in the Malware Removal Forum you'd need to follow instructions in that forum's FAQ to provide logs.
    http://forums.spybot.info/showthread.php?t=288

    Before you do that, as it is possible the issues you describe may not be malware related, is anti virus software installed and up to date?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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