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Thread: unable to remove problems detected

  1. #1
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    Default unable to remove problems detected

    Hi! I'm new to all of this & need some help. Just installed Spybot, scanned my computer & was able to remove some problems detected, however it's telling me that some of the problems detected could not be removed because I am not the administrator. I checked and yes I am logged in as administrator (no one else uses this computer). I'm sure this has a simple solution- I just don't know it. Could some of you more computer literate people help me???
    Last edited by tashi; 2013-04-11 at 22:28. Reason: Moved from hardware

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello Chyrise,
    Quote Originally Posted by Chyrise View Post
    it's telling me that some of the problems detected could not be removed because I am not the administrator. I checked and yes I am logged in as administrator (no one else uses this computer).
    "Spybot-S&D 2.0

    How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Spybot-S&D 1.6.2

    On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

    1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
    2. Choose Run as administrator from the context menu. "


    Hope that helps.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default I don't get this menu option?

    Spybot-S&D 1.6.2

    On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

    1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
    2. Choose Run as administrator from the context menu. "


    Hope that helps. [/QUOTE]

    I have just installed Spybot 1.6.2.0 and I use Windows 7. I'm unable to remove all threats due to not having administrator status but I'm afraid I don't get the option as detailed above when I right click the S&D entry in my start menu?

    I am the owner of the computer and have administrator rights in my computer user account. I've tried the in programme help menu (with helpful picture) but my dialogue box/context menu doesn't look the same?

    Any ideas much appreciated, there's one pesky offender I can't get rid of... :/

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    It's possible you might be rightclicking the Spybot folder in your Start Menu by mistake.
    If you have a Spybot icon on your desktop,try rightclicking that,and selecting Run As Administrator.

  5. #5
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    Default Problem solved

    Quote Originally Posted by Zenobia View Post
    It's possible you might be rightclicking the Spybot folder in your Start Menu by mistake.
    If you have a Spybot icon on your desktop,try rightclicking that,and selecting Run As Administrator.
    Hi again,

    I unistalled and then re-installed Spybot and the problem is solved happy days! I obviously didn't install all the functionality first time round, thanks for your advice though, much appreciated

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.

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