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Thread: System Scan won't fix items

  1. #1
    Junior Member
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    Default System Scan won't fix items

    Hello,

    Recently, I had done a system scan on my laptop with the Spybot - Search & Destroy 2.0.12 on a windows 7 64 bit system. However, for some reason the scan can not fix these issues. Is there any way to fix them? Here is what the scan results look like. Please help. Thank you

    Search results from Spybot - Search & Destroy

    4/12/2013 12:10:57 PM
    Scan took 00:22:40.
    7 items found.

    Toolbar.Snap.do: [SBI $946FBA81] User settings (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Internet Explorer\Main\Search Page

    MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Direct3D\MostRecentApplication\Name

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)


    Cache: [SBI $49804B54] Browser: Cache (70) (Browser: Cache, nothing done)


    History: [SBI $49804B54] Browser: History (6) (Browser: History, nothing done)



    --- Spybot - Search & Destroy version: 2.0.12.131 DLL (build: 20121113) ---

    2012-11-13 blindman.exe (2.0.12.151)
    2012-11-13 explorer.exe (2.0.12.173)
    2012-11-13 SDBootCD.exe (2.0.12.109)
    2012-11-13 SDCleaner.exe (2.0.12.110)
    2012-11-13 SDDelFile.exe (2.0.12.94)
    2012-11-13 SDFiles.exe (2.0.12.135)
    2012-11-13 SDFileScanHelper.exe (2.0.12.1)
    2012-11-13 SDFSSvc.exe (2.0.12.205)
    2012-11-13 SDImmunize.exe (2.0.12.130)
    2012-11-13 SDLogReport.exe (2.0.12.107)
    2012-11-13 SDPESetup.exe (2.0.12.3)
    2012-11-13 SDPEStart.exe (2.0.12.86)
    2012-11-13 SDPhoneScan.exe (2.0.12.27)
    2012-11-13 SDPRE.exe (2.0.12.13)
    2012-11-13 SDPrepPos.exe (2.0.12.10)
    2012-11-13 SDQuarantine.exe (2.0.12.103)
    2012-11-13 SDRootAlyzer.exe (2.0.12.116)
    2012-11-13 SDSBIEdit.exe (2.0.12.39)
    2012-11-13 SDScan.exe (2.0.12.173)
    2012-11-13 SDScript.exe (2.0.12.53)
    2012-11-13 SDSettings.exe (2.0.12.130)
    2012-11-13 SDShred.exe (2.0.12.105)
    2012-11-13 SDSysRepair.exe (2.0.12.101)
    2012-11-13 SDTools.exe (2.0.12.150)
    2012-11-13 SDTray.exe (2.0.12.127)
    2012-11-13 SDUpdate.exe (2.0.12.89)
    2012-11-13 SDUpdSvc.exe (2.0.12.76)
    2012-11-13 SDWelcome.exe (2.0.12.126)
    2012-11-13 SDWSCSvc.exe (2.0.12.2)
    2013-04-11 unins000.exe (51.1052.0.0)
    1999-12-02 xcacls.exe
    2012-08-23 borlndmm.dll (10.0.2288.42451)
    2012-09-05 DelZip190.dll (1.9.0.107)
    2012-09-10 libeay32.dll (1.0.0.4)
    2012-09-10 libssl32.dll (1.0.0.4)
    2012-11-13 SDAdvancedCheckLibrary.dll (2.0.12.98)
    2012-11-13 SDECon32.dll (2.0.12.113)
    2012-11-13 SDECon64.dll (2.0.12.113)
    2012-11-13 SDEvents.dll (2.0.12.2)
    2012-11-13 SDFileScanLibrary.dll (2.0.12.9)
    2012-11-13 SDHelper.dll (2.0.12.88)
    2012-11-13 SDImmunizeLibrary.dll (2.0.12.2)
    2012-11-13 SDLists.dll (2.0.12.4)
    2012-11-13 SDResources.dll (2.0.12.7)
    2012-11-13 SDScanLibrary.dll (2.0.12.131)
    2012-11-13 SDTasks.dll (2.0.12.15)
    2012-11-13 SDWinLogon.dll (2.0.12.0)
    2012-08-23 sqlite3.dll
    2012-09-10 ssleay32.dll (1.0.0.4)
    2012-11-13 Tools.dll (2.0.12.36)
    2012-11-13 UninsSrv.dll (2.0.12.52)
    2012-12-18 Includes\Adware.sbi (*)
    2013-04-09 Includes\AdwareC.sbi (*)
    2010-08-13 Includes\Cookies.sbi (*)
    2012-11-14 Includes\Dialer.sbi (*)
    2012-11-14 Includes\DialerC.sbi (*)
    2012-11-14 Includes\HeavyDuty.sbi (*)
    2012-11-14 Includes\Hijackers.sbi (*)
    2012-11-14 Includes\HijackersC.sbi (*)
    2012-11-14 Includes\iPhone.sbi (*)
    2012-11-14 Includes\Keyloggers.sbi (*)
    2012-12-18 Includes\KeyloggersC.sbi (*)
    2012-11-21 Includes\Malware.sbi (*)
    2013-04-09 Includes\MalwareC.sbi (*)
    2012-11-14 Includes\PUPS.sbi (*)
    2013-04-09 Includes\PUPSC.sbi (*)
    2012-11-14 Includes\Security.sbi (*)
    2012-11-14 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2013-04-09 Includes\Spyware.sbi (*)
    2013-04-09 Includes\SpywareC.sbi (*)
    2011-06-07 Includes\Tracks.sbi (*)
    2012-11-19 Includes\Tracks.uti (*)
    2013-01-16 Includes\Trojans.sbi (*)
    2013-03-19 Includes\TrojansC-02.sbi (*)
    2013-04-09 Includes\TrojansC-03.sbi (*)
    2013-03-14 Includes\TrojansC-04.sbi (*)
    2012-11-14 Includes\TrojansC-05.sbi (*)
    2013-03-01 Includes\TrojansC.sbi (*)

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Try opening Spybot-S&D Start Center,then rightclick System Scan and select Run as Administrator.

    These results are Usage Tracks,and they aren't cause for concern.
    MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Direct3D\MostRecentApplication\Name

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)


    Cache: [SBI $49804B54] Browser: Cache (70) (Browser: Cache, nothing done)


    History: [SBI $49804B54] Browser: History (6) (Browser: History, nothing done)
    This page explains what Usage Tracks are.
    http://www.safer-networking.org/faq/usage-tracks/

    This one is in the Pups category:
    Toolbar.Snap.do: [SBI $946FBA81] User settings (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Internet Explorer\Main\Search Page
    So,I'll show you this page that explains what the Pups category is.
    http://www.safer-networking.org/faq/pups/

  3. #3
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    I ran a scan as administrator and nothing happened. Although none of these are not threating, is there anyway to "fix" them? If not its ok.

    Thank you for your help.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.
    After you clicked the Fix Selected button when the scan was done,did you see green checkmarks beside the items listed,or did it say Fixing Failed,or anything like that?

  5. #5
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    Every time after finishing a scan, there are green checkmarks beside the items. However, it still says that nothing was changed.

  6. #6
    Translator Team bbnetwork's Avatar
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    Did you restart your System after Scan finished and then try scanning again?



    לשונות רעות שנפגעו שלוש פעמים: למי שמדבר, שדברו עליהם ומי שמקשיב.

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  7. #7
    Spybot Advisor Team Zenobia's Avatar
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    Every time after finishing a scan, there are green checkmarks beside the items. However, it still says that nothing was changed.
    Do you mean that the same items return after you scan again?

  8. #8
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    Yes.

  9. #9
    Spybot Advisor Team Zenobia's Avatar
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    Ok,gotcha.
    It is normal for some Usage Tracks to return as you use your computer,if you do a scan with Spybot,and some time passes before you do your next scan.Of course,they shouldn't return right away,though,if you do a Spybot scan and then do another one right after that.
    MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Direct3D\MostRecentApplication\Name

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

    Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)


    Cache: [SBI $49804B54] Browser: Cache (70) (Browser: Cache, nothing done)


    History: [SBI $49804B54] Browser: History (6) (Browser: History, nothing done)
    As for this one,it should not be returning after you click Fix Checked:
    Toolbar.Snap.do: [SBI $946FBA81] User settings (Registry Change, nothing done)
    HKEY_USERS\S-1-5-21-1111270923-3458708538-1847884519-1001\Software\Microsoft\Internet Explorer\Main\Search Page
    Since this is in the Pups category,the best way I can think of to describe Pups is that it is recognized that some computer users might not wish to have it on their computer.If you would like it removed then please try this:

    This one could possibly be a leftover of a past install,but you should check that snap.do isn't still installed on your computer.
    Click your Start orb,go to Control Panel,Uninstall a Program,look for Snap.Do,and if found rightclick it,then select Uninstall.You may get a prompt asking if you want to change your default search provider and home page to the old settings,if you do get that prompt,click Yes,then continue on with the uninstall.Reboot if prompted to.
    After you're done,open Spybot-S&D Start Center,then rightclick System Scan and select Run as Administrator,then click Fix Checked when Spybot is done.
    Please let me know if Spybot is finding it again after you do another scan.

  10. #10
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    I looked to see if Snap.do was installed on my laptop and it wasn't. :(

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