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Thread: Urgent, Cannot open firefox window even uninstalled spybot

  1. #1
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    Default Urgent, Cannot open firefox window even uninstalled spybot

    Hi,
    spybot is preventing fom openning firefox window, even when uninstalled Spybot, need help here.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Could you give more details.Any error messages,prompts from Spybot,or anything like that?

  3. #3
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    There wasn't any error in Spybot. I installed Spybot 2 days ago, it was fine yesterday and today firefox windows cannot open, I donot want to loose those tabs.

  4. #4
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    Ok, yes there was an error with the Firewall: 0x8007042c error message when you try to start Windows Firewall

  5. #5
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    I'm @ this link: http://support.microsoft.com/kb/2530126/en-us running the "scan for and remove malware". The scan is done, but the windows still cannot open. Will restart now.

  6. #6
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    Restarting does not help.....can someone tell how to solve this.

  7. #7
    Spybot Advisor Team Zenobia's Avatar
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    This is a page for when Firefox won't start:
    https://support.mozilla.org/en-US/kb...find-solutions

    As for your firewall,did you also try steps 7 to 10,after you ran Microsoft Safety Scanner?
    And are you using Windows 7?
    Last edited by Zenobia; 2013-05-09 at 05:33.

  8. #8
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    7.Click Start, and then typeWindows Firewallin the Search programs and filesbox (Windows 7) or in the Start search box (Windows Vista).

    I get this:
    http://youtu.be/J5qwxDHi8I8

    can't even get to step 8,9,10.

  9. #9

  10. #10
    Spybot Advisor Team Zenobia's Avatar
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    Alright,thanks for the video.
    You could try Method 2,by clicking the Fix-it link,and see what happens.

    As for Firefox,what happens with that?Is Firefox itself not opening,or are you unable to view the webpage when you open it?

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