this happens often lately. I do the first scan, some spyware items could not be removed. so I have the program run on restart... only problem is it never runs. so I can't finish scanning and removing.
I just restarted and I'm looking at a black screen. nothing is happening. the computer power is on. now what?
what do I do in the cases when I do the long first scan and removal attempt, then restart and the second scan never happens, the program never loads to scan? or in this case, I have a black screen and nothing is happening?