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Thread: win32.downloader.gen spybot not removing

  1. #1
    Junior Member
    Join Date
    Mar 2012

    Default win32.downloader.gen spybot not removing

    first time i've encountered something that SB is not removing.

    have to google and try to find info about how to remove this manually I guess. I've read the only way to be 100% sure any malware is gone is to reformat and reinstall windows. hate to do that but guess I can if I don't feel I've successfully remove this...

  2. #2
    Senior Member
    Join Date
    Oct 2005



    Did you open Spybot with a right click and choose "run as administrator"?

    If that does not help please run a scan in safe mode
    That should fix it.

    Best regards
    Team Spybot

  3. #3
    Junior Member
    Join Date
    May 2013

    Default Spybot in safe mode

    I just ran Spybot on a friend's computer and found some infections, including Win32.Downloader.gen, that Spybot didn't get rid of. I did what Sandra of Team Spybot says to do: restart in safe mode. I've used that before with other problems that Spybot finds but does not get rid of. In fact, I have never had that procedure fail to work.

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