Hi, I did a quick rootkit scan and SD detected MBR: PhysicalDrive0. I then did a deep scan and nothing came up. I'm at a loss on how to remove this from my laptop. Could you please assist me on how to do this?
Thank You
Hi, I did a quick rootkit scan and SD detected MBR: PhysicalDrive0. I then did a deep scan and nothing came up. I'm at a loss on how to remove this from my laptop. Could you please assist me on how to do this?
Thank You
Hello My3Angelz,
Your attached text is not showing the results, is there more?
// info: Rootkit removal help file
// copyright: (c) 2008-2013 Safer-Networking Ltd. All rights reserved.
:: RootAlyzer Results
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
I'm so sorry, I don't think I fully understand how to use the Reports section in SpyBot SD.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
My computer runs slow, will freeze up, says "not responding", and will blue screen (kernel memory dump) maybe once every few weeks or so. I did clean out other unwanted items last week and have seen a bit of a speed up. I'm just concerned about the MBR thing that the rootkit scan found. I looked at the report and it still keeps saying the same info as the first report that I posted. Here's another one, hope it is something that will help.
Hello,
I'm sorry, but that is not the RootAlyzer.log , that is the Checks.log.
Best regards
Sandra
Team Spybot
I understand that was the check log. My RootAlyzer.log is showing exactly like the first one I posted. No matter how many times I run the scan and get the report, it's blank.
Hello My3Angelz,
For someone to take a look at the system please start a topic in the Malware Removal Forum and a volunteer analyst will advise when available.
First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016