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Thread: Lost network connection

  1. #1
    Junior Member
    Join Date
    May 2013
    Posts
    1

    Default Lost network connection

    I'm not sure what my son downloaded, but MBAM and Spybot both found and removed a bunch of stuff. The network connection is now nonexistent.

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.21.2
    Run by Andrew at 20:07:33 on 2013-05-28
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.637 [GMT -7:00]
    .
    AV: PC Cleaner Pro *Disabled/Updated* {737A8864-C2D9-4337-B49A-B5E35815B9BB}
    .
    ============== Running Processes ================
    .
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com
    mStart Page = hxxp://www.google.com
    uProxyOverride = *.google.com;*.ixl.com
    mSearchAssistant = hxxp://www.google.com/ie
    uURLSearchHooks: {687578b9-7132-4a7a-80e4-30ee31099e03} - <orphaned>
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [GoogleDriveSync] "c:\program files\google\drive\googledrivesync.exe" /autostart
    uRun: [Google Update] "c:\documents and settings\andrew\local settings\application data\google\update\GoogleUpdate.exe" /c
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
    mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
    mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [LogMeIn Hamachi Ui] "c:\program files\logmein hamachi\hamachi-2-ui.exe" --auto-start
    StartupFolder: c:\docume~1\andrew\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:8
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    .
    INFO: HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://www.support.dell.com/systemprofiler/SysPro.CAB
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
    Notify: LMIinit - LMIinit.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2012-1-29 47640]
    R3 BENDER;Pinnacle DV/AV Capture;c:\windows\system32\drivers\bender.sys [2011-4-2 203264]
    R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2011-11-8 45288]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 Hamachi2Svc;LogMeIn Hamachi Tunneling Engine;c:\program files\logmein hamachi\hamachi-2.exe [2013-5-15 1435984]
    S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-12-7 375120]
    S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2011-9-16 13624]
    S3 DWL520;D-Link Air DWL-520 Wireless PCI Adapter;c:\windows\system32\drivers\DWL520.sys [2002-12-4 76544]
    S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
    S3 ldiskl;ldiskl;\??\c:\docume~1\andrew\locals~1\temp\ldiskl.sys --> c:\docume~1\andrew\locals~1\temp\ldiskl.sys [?]
    S3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2011-9-16 13408]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S3 WsAudioDevice_383;WsAudioDevice_383;c:\windows\system32\drivers\WsAudioDevice_383.sys [2013-4-14 16640]
    S4 LMIRfsClientNP;LMIRfsClientNP; [x]
    S4 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
    .
    =============== Created Last 30 ================
    .
    2013-05-28 20:39:25 -------- d-----w- c:\program files\CCleaner
    2013-05-28 13:21:01 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2013-05-28 13:21:01 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2013-05-25 19:09:25 5371088 ----a-w- c:\documents and settings\all users\application data\pclunst.exe
    2013-05-25 19:09:23 -------- d-----w- c:\documents and settings\all users\application data\PC1Data
    2013-05-23 00:53:58 -------- d-----w- c:\program files\LogMeIn Hamachi
    2013-05-18 22:36:33 -------- d-----w- c:\program files\iPod
    2013-05-18 22:35:51 -------- d-----w- c:\program files\iTunes
    2013-05-18 22:35:51 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
    2013-05-08 03:23:19 -------- d-----w- c:\documents and settings\andrew\local settings\application data\Amazon
    2013-05-08 03:22:52 -------- d-----w- c:\program files\Amazon
    .
    ==================== Find3M ====================
    .
    2013-05-24 00:51:53 86888 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
    2013-05-24 00:51:53 53064 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
    2013-05-24 00:51:52 92488 ----a-w- c:\windows\system32\LMIinit.dll
    2013-05-24 00:51:52 31560 ----a-w- c:\windows\system32\LMIport.dll
    2013-05-16 04:22:30 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-05-16 04:22:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-04-16 22:17:15 920064 ----a-w- c:\windows\system32\wininet.dll
    2013-04-16 22:17:14 43520 ------w- c:\windows\system32\licmgr10.dll
    2013-04-16 22:17:14 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2013-04-12 23:28:55 385024 ----a-w- c:\windows\system32\html.iec
    2013-04-10 01:31:19 1876352 ----a-w- c:\windows\system32\win32k.sys
    2013-04-04 12:35:08 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
    2013-04-02 14:09:52 4550656 ----a-w- c:\windows\system32\GPhotos.scr
    2013-03-17 00:07:48 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
    2013-03-17 00:07:48 782240 ----a-w- c:\windows\system32\deployJava1.dll
    2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll
    2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
    2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2013-03-06 10:38:36 770384 ----a-w- c:\windows\system32\msvcr100.dll
    2013-03-06 10:38:36 421200 ----a-w- c:\windows\system32\msvcp100.dll
    .
    ============= FINISH: 20:07:51.64 ===============


    aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
    Run date: 2013-05-28 20:13:05
    -----------------------------
    20:13:05.406 OS Version: Windows 5.1.2600 Service Pack 3
    20:13:05.406 Number of processors: 2 586 0x403
    20:13:05.406 ComputerName: ANDREWPC UserName: Andrew
    20:13:05.718 Initialize success
    20:13:19.375 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-17
    20:13:19.375 Disk 0 Vendor: ST380013AS 8.12 Size: 76293MB BusType: 3
    20:13:19.500 Disk 0 MBR read successfully
    20:13:19.500 Disk 0 MBR scan
    20:13:19.500 Disk 0 Windows XP default MBR code
    20:13:19.500 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 76285 MB offset 63
    20:13:19.515 Disk 0 scanning sectors +156232125
    20:13:19.562 Disk 0 scanning C:\WINDOWS\system32\drivers
    20:13:24.109 Service scanning
    20:13:29.500 Service PCANDIS5 C:\DOCUME~1\NEWUSE~1\Desktop\DWL520~1\DWL-520\PCANDIS5.SYS **LOCKED** 5
    20:13:33.031 Modules scanning
    20:13:36.750 Disk 0 trace - called modules:
    20:13:36.781 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
    20:13:36.781 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8677dab8]
    20:13:36.781 3 CLASSPNP.SYS[f7652fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-17[0x86785d98]
    20:13:36.781 Scan finished successfully
    20:14:05.937 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Andrew\Desktop\MBR.dat"
    20:14:05.953 The log file has been saved successfully to "C:\Documents and Settings\Andrew\Desktop\aswMBR.txt"


    Thank you,Attach.zip
    -Jay

  2. #2
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hello jafox,

    I apologize for the delay in replying to your inquiry. If you still need help please continue.

    =========================

    My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
    • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • The fixes are specific to your problem and should only be used for the issues on this machine.
    • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
    • It's often worth reading through these instructions and printing them for ease of reference.
    • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
    • Please reply to this thread. Do not start a new topic.
    • Copy and Paste logs directly into the reply window. DO NOT attach the logs unless specifically instructed to do so.

    IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

    DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

    Please stay with this topic until I let you know that your system appears to be "All Clear"

    Important: All tools MUST be run from the Desktop.

    =========================

    1. Security Check

    Download Security Check by screen317 from here or here.
    • Save it to your Desktop.
      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    =========================

    2. aswMBR

    Download aswMBR.exe and save it to your desktop.
      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • When asked if you want to download Avast's virus definitions please select Yes.
    • Click Scan
    • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
    • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.


    =========================


    3. OTL

    Download OTL to your desktop.
    • Make sure all other windows are closed and to let it run uninterrupted.
      • Windows XP : Double click on the icon to run it.
      • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Under Custom Scan paste this in

      %USERPROFILE%\..|smtmp;true;true;true /FP
      %temp%\smtmp\*.* /s >
      /md5start
      iexplore.*
      explorer.*
      winlogon.*
      dll
      zx.dll
      hlp.dat
      consrv.dll
      services.*
      /md5stop
      netsvcs
      drivers32
      %SYSTEMDRIVE%\*.*
      %systemroot%\Fonts\*.com
      %systemroot%\Fonts\*.dll
      %systemroot%\Fonts\*.ini
      %systemroot%\Fonts\*.ini2
      %systemroot%\Fonts\*.exe
      %systemroot%\system32\spool\prtprocs\w32x86\*.*
      %systemroot%\REPAIR\*.bak1
      %systemroot%\REPAIR\*.ini
      %systemroot%\system32\*.jpg
      %systemroot%\*.jpg
      %systemroot%\*.png
      %systemroot%\*.scr
      %systemroot%\*._sy
      %APPDATA%\Adobe\Update\*.*
      %ALLUSERSPROFILE%\Favorites\*.*
      %APPDATA%\Microsoft\*.*
      %PROGRAMFILES%\*.*
      %APPDATA%\Update\*.*
      %systemroot%\*. /mp /s
      dir "%systemdrive%\*" /S /A:L /C
      CREATERESTOREPOINT
      %systemroot%\System32\config\*.sav
      %PROGRAMFILES%\bak. /s
      %systemroot%\system32\bak. /s
      %ALLUSERSPROFILE%\Start Menu\*.lnk /x
      %systemroot%\system32\config\systemprofile\*.dat /x
      %systemroot%\*.config
      %systemroot%\system32\*.db
      %PROGRAMFILES%\Internet Explorer\*.dat
      %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
      %USERPROFILE%\Desktop\*.exe
      %PROGRAMFILES%\Common Files\*.*
      %systemroot%\*.src
      %systemroot%\install\*.*
      %systemroot%\system32\DLL\*.*
      %systemroot%\system32\HelpFiles\*.*
      %systemroot%\system32\rundll\*.*
      %systemroot%\winn32\*.*
      %systemroot%\Java\*.*
      %systemroot%\system32\test\*.*
      %systemroot%\system32\Rundll32\*.*
      %systemroot%\AppPatch\Custom\*.*
      HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
      BASESERVICES
      DRIVES
      CREATERESTOREPOINT

    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
      • You may need two posts to fit them both in.


    =========================

    In your next post please provide the following:

    • checkup.txt
    • aswMBR.txt
    • attach MBR.zip
    • OTL.txt
    • Extras.txt
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  3. #3
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hi jafox,

    Just checking in to see if you still need help?
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  4. #4
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    This thread has been closed due to inactivity. If it has been three days or more since your last post it will not be re-opened.

    If you still require help, please start a new topic and include fresh DDS and aswMBR logs, along with a link to your previous thread.

    Please do not add any logs that might have been requested previously, you would be starting fresh.

    Applies only to the original poster, anyone else with similar problems please start your own topic.
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

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