Can't remove win32.downloader.gen

[ken545]

OK, thats fine. Go ahead and run another scan with Spybot and post the log for me to see please

[Jequila]

Win32.Downloader.gen: [SBI $82F4FAFD] Data (File, nothing done)
C:\END
Properties.size=0
Properties.md5=D41D8CD98F00B204E9800998ECF8427E
Properties.filedate=1368830114
Properties.filedatetext=2013-05-18 08:35:14


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2010-04-04 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2013-04-11 Includes\Adware.sbi (*)
2013-05-28 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2012-11-14 Includes\Dialer.sbi (*)
2013-04-11 Includes\DialerC.sbi (*)
2013-04-11 Includes\HeavyDuty.sbi (*)
2012-11-14 Includes\Hijackers.sbi (*)
2013-04-11 Includes\HijackersC.sbi (*)
2012-11-14 Includes\iPhone.sbi (*)
2012-11-14 Includes\Keyloggers.sbi (*)
2013-04-11 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2013-05-29 Includes\Malware.sbi (*)
2013-05-29 Includes\MalwareC.sbi (*)
2012-11-14 Includes\PUPS.sbi (*)
2013-05-22 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2012-11-14 Includes\Security.sbi (*)
2013-04-11 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2013-05-22 Includes\Spyware.sbi (*)
2013-05-08 Includes\SpywareC.sbi (*)
2012-11-19 Includes\Tracks.uti
2013-01-16 Includes\Trojans.sbi (*)
2013-05-13 Includes\TrojansC-02.sbi (*)
2013-05-29 Includes\TrojansC-03.sbi (*)
2013-05-16 Includes\TrojansC-04.sbi (*)
2013-05-08 Includes\TrojansC-05.sbi (*)
2013-04-19 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

[ken545]

C:\END <--What is this folder ?

Download and Run SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64 Bit Version

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  

  :dir
  C:\END

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Try running Spybot in Safemode and see if it will remove it

To Enter Safemode

• Go to Start> Shut off your Computer> Restart
• As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
  this will bring up a menu.
• Use the Up and Down Arrow Keys to scroll up to Safemode
• Then press the Enter Key on your Keyboard

Tutorial if you need it How to boot into Safemode

[Jequila]

SystemLook 30.07.11 by jpshortstuff
Log created at 12:05 on 01/06/2013 by Jem
Administrator - Elevation successful
WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.

========== dir ==========

C:\END - Unable to find folder.

-= EOF =-

I had a look and END was a file, not a folder. It didn't have an extension like .exe or .whatever else and it was 0 bytes.
I ran spybot in safe mode and it removed win32.downloader.gen! Yay That END file has disappeared now too.
Spybot didn't find anything when I scanned again out of safe mode either. Looks like I'm in the clear?

[ken545]

I would say your good to go, we ran some heavy scans and they did there job. But to be on the safeside run this quick scan and lets see if it finds anything. If not you will be on your way.


Please download Malwarebytes Anti-Malware to your desktop.

• Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan as shown below.
  
  
  
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

[Jequila]

Scan says I'm clean Thanks for the help!

[ken545]

• Click START then RUN
• Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.
  
  
  

Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.


Malwarebytes is the free version and yours to keep and will not be removed

• How did I get infected in the first place ?
  Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
• WhattheTech
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken