Monteral Toolbar removal problem

[Mike N.PA]

SpyBot S&D found Montera Toolbar installed on my PC (Windows7, 64-bit). SpyBot S&D was not able to remove Montera Toolbar, since, per the returned SypBOt S&D error message, it appears Montera is loaded into memory, whereupon SpyBot S&D requests starting on next reboot. Clicked "Yes" but SypBot S&D did not start on next reboot or any subsequent reboot.

Also... The instructions provided for manually removing Montera Toolbar enumerates a list of Registry entries to be deleted, however none of which do I see using Regedit, hence this thread seeking help.

Thanks ..... Mike
===========

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.21.2
Run by Michael at 18:14:29 on 2013-06-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2289 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files (x86)\Pogo Games\PGMTrusted.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://frontier.my.yahoo.com/
uDefault_Page_URL = hxxp://www.dell.com
mWinlogon: Userinit = userinit.exe,
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
TCP: NameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{4E4C0623-41FF-4511-85C1-92B34DD88494} : DHCPNameServer = 168.94.0.14 168.94.0.15
TCP: Interfaces\{B7FC0CDF-4A35-4820-B21A-C471C16AE09E} : DHCPNameServer = 192.168.254.254 192.168.254.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-5 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-5 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.0.28\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [2013-5-31 1393240]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.1.0.28\Definitions\IPSDefs\20130605.001\IDSviA64.sys [2013-6-6 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-5 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-5 405624]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-6-1 203776]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-3-9 365568]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]
R2 PGMTrusted;PGMTrusted;C:\Program Files (x86)\Pogo Games\PGMTrusted.exe [2012-10-29 519920]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-3-6 39056]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-6-3 1153368]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-6-1 46136]
R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2012-6-1 20984]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
R3 nuviocir;Nuvoton W836x7HG CIR Device Driver;C:\Windows\System32\drivers\nuviocir_win7_x64.sys [2012-6-1 33792]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-2-15 80384]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-2-15 180736]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-1 1255736]
.
=============== Created Last 30 ================
.
2013-06-06 19:16:41 -------- d-----w- C:\Users\Michael\AppData\Roaming\Safer Networking
2013-06-06 19:15:51 -------- d-----w- C:\Program Files (x86)\Safer Networking
2013-06-05 18:32:49 2876528 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-06-05 18:32:31 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-05-29 22:57:15 -------- d-----w- C:\ProgramData\vrq_logs
2013-05-29 17:49:20 96856 ----a-w- C:\Windows\System32\drivers\SMR323.SYS
2013-05-29 16:48:53 -------- d-----w- C:\Users\Michael\AppData\Local\NPE
2013-05-15 19:39:06 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-15 19:39:06 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2013-05-15 19:39:06 144384 ----a-w- C:\Windows\System32\cdd.dll
2013-05-15 19:38:49 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-05-15 19:38:48 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-05-15 19:38:48 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-05-15 19:38:48 111448 ----a-w- C:\Windows\System32\consent.exe
2013-05-15 19:38:37 230400 ----a-w- C:\Windows\System32\wwansvc.dll
2013-05-15 19:38:36 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll
2013-05-15 19:38:32 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-05-14 02:18:51 -------- d-----w- C:\Program Files\DivX
2013-05-14 02:17:37 -------- d-----w- C:\Program Files (x86)\DivX
2013-05-14 02:16:33 -------- d-----w- C:\ProgramData\DivX
2013-05-11 18:46:09 -------- d-----w- C:\ProgramData\RealNetworks
2013-05-11 18:45:20 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
.
==================== Find3M ====================
.
2013-05-15 08:12:37 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-15 08:12:36 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-11 18:44:53 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-05-11 18:44:53 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-04-22 01:15:36 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-04-22 01:15:36 866720 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-04-22 01:15:36 788896 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll
2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-04-05 04:43:00 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-04-05 04:29:45 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
.
============= FINISH: 18:15:02.47 ===============

DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 6/1/2012 1:04:52 PM
System Uptime: 6/6/2013 3:36:14 PM (3 hours ago)
.
Motherboard: Dell Inc. | | 0DPRF9
Processor: AMD Athlon(tm) II X2 250u Processor | CPU 1 | 1600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 881.339 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP86: 5/1/2013 12:36:23 AM - Scheduled Checkpoint
RP87: 5/13/2013 1:05:07 PM - Scheduled Checkpoint
RP88: 5/15/2013 3:41:23 PM - Windows Update
RP90: 5/25/2013 1:54:40 PM - Scheduled Checkpoint
RP91: 5/29/2013 2:04:53 PM - VRQTool v5.0.12.345
RP92: 5/29/2013 2:18:18 PM - Norton_Power_Eraser_20130529141817872
RP93: 6/5/2013 3:54:22 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.7)
Adobe Shockwave Player 12.0
AMD APP SDK Runtime
AMD Fuel
AMD VISION Engine Control Center
ATI AVIVO64 Codecs
ATI Catalyst Install Manager
Brother's Keeper 6.5
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CIR Tool Kit
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
DW WLAN Card Utility
Family Tree Maker 2012
Java 7 Update 21
Java Auto Updater
Junk Mail filter update
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
Norton AntiVirus
Photo Common
Pogo Games
PurgeIE - 8.05
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
RealUpgrade 1.1
RegAlyzer
RFFlow
Season Match 2
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Spybot - Search & Destroy
Stellarium 0.11.3
swMSM
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
.
==== Event Viewer Messages From Past Week ========
.
6/6/2013 3:36:33 PM, Error: Service Control Manager [7000] - The AODDriver4.0 service failed to start due to the following error: The system cannot find the file specified.
6/5/2013 8:32:57 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
6/3/2013 8:36:58 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NAV service.
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==== End Of File ===========================
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-06-06 18:21:41
-----------------------------
18:21:41.880 OS Version: Windows x64 6.1.7601 Service Pack 1
18:21:41.880 Number of processors: 2 586 0x602
18:21:41.880 ComputerName: MICHAEL-PC UserName: Michael
18:21:45.616 Initialize success
18:25:11.190 AVAST engine defs: 13060601
18:26:15.087 The log file has been saved successfully to "C:\Users\Michael\Desktop\GSMD-PRELIMINARY-REVIEW-FORM.txt"

[shelf life]

hi,

Sorry for the delay. If you still need help simply reply back.