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Thread: Win32.Downloader.gen problem - log files

  1. #21
    Security Expert ken545's Avatar
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    Beth,

    Good going on Java, its best when you update to uninstall any previous versions as older versions can be exploited so your on the right path.

    Those tracking cookies will return, there is not really anyway around them, you can enable your browser to not accept cookies but then you will not be able to access most sites , so the best thing to do is just delete them on a regular basis. Tracking cookies are not viruses or anything like that but they will track the sites you go into and some sites will send you back adds.


    Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.


    Malwarebytes is the free version and yours to keep and will not be removed





    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  2. #22
    Junior Member BethMcM's Avatar
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    Thumbs up Thank You

    Thanks Ken for your time on this fix. I really appreciate the assistance and the information you provided. I have saved the sites and will spend some time reading.
    Have a great day!
    Thanks
    Beth
    Drive no faster than your guardian angel can fly.

  3. #23
    Security Expert ken545's Avatar
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    Your welcome Beth,

    Take Care,

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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