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Thread: win32.downloader.gen infection

  1. #1
    Junior Member
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    Default win32.downloader.gen infection

    have encountered 'win32.downloader.gen' malware
    spybot was unable to remove it.
    Upon researching the malware it appears that removal is specific to the machine on which it resides.
    furthermore, several posts ware against running the specific removal tools without guidance from an expert as running them may cause serious system problems and force reinstillation of the operating system.
    I would appreciate guidance in diagnosing the problem, running the appropriate tools to remove 'win32.downloader.gen'.
    thank you for your consideration
    Last edited by tashi; 2013-06-17 at 03:11. Reason: Moved from Spybot Support :-)

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello Chuckp,

    In order for someone to advise please see the forum sticky which includes guidelines and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic as shown in that FAQ along with a description of the computer's symptoms and a volunteer analyst will assist when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default

    Quote Originally Posted by tashi View Post
    Hello Chuckp,

    In order for someone to advise please see the forum sticky which includes guidelines and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic as shown in that FAQ along with a description of the computer's symptoms and a volunteer analyst will assist when available.

    Best regards.
    Will follow your instructions
    thank you

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
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    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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