The following instructions have been created to help you to get rid of "IronInstall.Toolbar.Amazon" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • spyware

Description:
IronInstall.Toolbar.Amazon is a version of the Amazon Toolbar installed by IronInstall. The EULA and privacy policy cannot be read correctly since the IronInstaller stays on top of the browser window showing these items. If the toolbar installation is started without IronInstall, installation fails but system information are transmitted to a third party anyway. The IronInstall.Toolbar.Amazon differs from the original Amazon Toolbar available at the Amazon websites. There is also no uninstall entry in the Windows control panel.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Local Storage\chrome-extension_pbjikboenpfhbbejgkoklgkhjpfogcam_0.localstorage".
  • The file at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Local Storage\chrome-extension_pbjikboenpfhbbejgkoklgkhjpfogcam_0.localstorage-journal".
Make sure you set your file manager to display hidden and system files. If IronInstall.Toolbar.Amazon uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam\2.2.2012.272_0".
  • The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam".
Make sure you set your file manager to display hidden and system files. If IronInstall.Toolbar.Amazon uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • A key in HKEY_CLASSES_ROOT\ named "AlxSSB.AlxAutoUpdater.1", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "AlxSSB.AlxAutoUpdater", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "AlxSSB.AlxTBSSB.1", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "AlxSSB.AlxTBSSB", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "AlxTB2.ToolBarProxy.1", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "AlxTB2.ToolBarProxy", plus associated values.
  • Delete the registry key "{0923E315-2D8B-48CE-A37C-AE9A42F9711C}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{1B3843C0-3C67-418C-B795-0E6D07DE7A77}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{1F02FB61-2BE5-4C16-8199-AEAA16EB0342}" at "HKEY_CLASSES_ROOT\AppID\".
  • Delete the registry key "{2022154E-7E3E-4809-871E-1B45A6FC7058}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{292ECB89-350E-45D2-816F-52C15305B144}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{33D0AD98-3347-4A54-8929-5163EBEB9F72}" at "HKEY_CLASSES_ROOT\TypeLib\".
  • Delete the registry key "{36CC2180-B6BF-4951-9578-6B0C40044AAA}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{44A36944-22C6-4A08-BC7C-161F3E540DBF}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{6247DD2C-8CF9-4041-A235-93691D71B8B4}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{835BED79-DF7E-4096-B355-ED43FA2EA87B}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{87BEF026-9269-413C-A5B3-11F35451380E}" at "HKEY_CLASSES_ROOT\CLSID\".
  • Delete the registry key "{8E863BD6-50DE-47D0-A6F1-3C1F6DB72451}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{9DD36F1E-5111-41C5-ADED-A2A11A2FF3E4}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{A2FB8217-E320-434E-BA79-513E357AD54F}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{A9CEBBF4-9129-479A-9231-E833ED3D3A8F}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{AFD4D1F9-167C-4884-95AE-B5A9797B0D16}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{C47788B1-9604-4D7A-A684-F4D450F2D7D2}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{CA3B41D0-D4C1-4808-B248-75DA27238828}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{D4A2FF6C-087F-4D40-8DFE-92AAD484BFB8}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{D88B9D5C-A9CF-4C69-906D-1CCA5D85A2EF}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{DA9FC525-41ED-4C00-B046-946DA7CDD305}" at "HKEY_CLASSES_ROOT\TypeLib\".
  • Delete the registry key "{E57091A7-B5F0-4C42-9329-72ED3E59ED31}" at "HKEY_CLASSES_ROOT\CLSID\".
  • Delete the registry key "{F83AF01C-AA2F-469F-8BE7-D178FB15FD07}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{FECA4FD3-F0F9-432E-9EA4-3EC4D4AA59D2}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "AlxSSB.EXE" at "HKEY_CLASSES_ROOT\AppID\".
  • Delete the registry value "AlexaToolbar/amzni-3.0" at "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\".
  • Delete the registry value "AlexaToolbar/amzni-3.0" at "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform\".
  • Remove "{B3B3A6AC-74EC-BD56-BCDB-EFA4799FB9DF}" from registry value "DefaultScope" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\".
If IronInstall.Toolbar.Amazon uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.
  • Please check your bookmarks for links to "http://www.amazon.com/gp/bit/amazonserp/ref".
  • Please check your bookmarks for links to "http://www.amazon.de/gp/bit/amazonserp/ref".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.