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Thread: Think I have a problem - please help!

  1. #1
    Member
    Join Date
    Jun 2008
    Posts
    44

    Default Think I have a problem - please help!

    Hi,
    Computer keeps freezing when I go to websites such as facebook. Computer will randomly lose connections while other internet sources in the house are still working. Cpu usage also maxes out. Any help would be appreciated.

    DDS:
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16611 BrowserJavaVersion: 10.21.2
    Run by Chris at 19:16:33 on 2013-06-25
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2807.1274 [GMT 1:00]
    .
    AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
    SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
    FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\SysWOW64\atashost.exe
    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Launch Manager\dsiwmis.exe
    C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
    C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
    C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
    C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
    C:\Windows\system32\locator.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe
    C:\Program Files\Acer\Acer Updater\UpdaterService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesApp64.exe
    C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\rundll32.exe
    C:\PROGRAM FILES (X86)\KODAK\AIO\STATUSMONITOR\EKStatusMonitor.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Windows\PLFSetI.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
    C:\Windows\system32\igfxext.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Launch Manager\LManager.exe
    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
    C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
    C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
    C:\Program Files (x86)\Launch Manager\LMworker.exe
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_224_ActiveX.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Windows\System32\MsSpellCheckingFacility.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.co.uk/
    uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5741z&r=27360211l525l04g4z1k5t4682q28n
    mWinlogon: Userinit = userinit.exe,
    BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
    BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
    BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll
    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
    mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
    mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:60
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    .
    INFO: HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://kodak.webex.com/client/T27L10NSP25/support/ieatgpc1.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {FAB2BB9D-91E9-457E-9D42-75A7FCCBBC00} - hxxp://cdn1.rednoseday.com/sites/all/assets/ar/ti_required/plugin/DFusionHomeWebPlugIn.Installer.exe
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{1F582A72-A073-4F54-B72D-36BFEB09E626} : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{1F582A72-A073-4F54-B72D-36BFEB09E626}\35B4952424731453 : DHCPNameServer = 192.168.1.100
    TCP: Interfaces\{1F582A72-A073-4F54-B72D-36BFEB09E626}\35B4956353939313 : DHCPNameServer = 192.168.0.1
    TCP: Interfaces\{CF1C6892-61D2-470E-BAFD-587A3F1E0AB0} : DHCPNameServer = 192.168.1.254
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    Notify: SDWinLogon - SDWinLogon.dll
    SSODL: WebCheck - <orphaned>
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
    x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
    x64-BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner64.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
    x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
    x64-Run: [ETDWare] C:\Program Files (x86)\Elantech\ETDCtrl.exe
    x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe
    x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
    x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
    .
    INFO: x64-HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\ygfqz17h.default\
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
    FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
    FF - plugin: C:\Program Files (x86)\Sony\Media Go\npmediago.dll
    FF - plugin: C:\Program Files (x86)\Sony\PLAYSTATION Network Downloader\nppsndl.dll
    FF - plugin: C:\Program Files (x86)\Total Immersion\DFusionHomeWebPlugIn\NPDFusionWebFirefox.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
    FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
    FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
    FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll
    FF - plugin: C:\Users\Chris\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
    FF - ExtSQL: 2013-06-23 08:31; {FCE04E1F-9378-4f39-96F6-5689A9159E45}; C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: nglayout.initialpaint.delay - 600
    FF - user.js: content.notify.interval - 600000
    FF - user.js: content.max.tokenizing.time - 1800000
    FF - user.js: content.switch.threshold - 600000
    FF - user.js: network.http.max-persistent-connections-per-server - 4
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]
    R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-6-8 54368]
    R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178448]
    R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
    R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
    R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
    R1 RapportCerberus_53984;RapportCerberus_53984;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\53984\RapportCerberus64_53984.sys [2013-6-2 588048]
    R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-6-18 229040]
    R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-6-18 357712]
    R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2012-7-29 133944]
    R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe -r [?]
    R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-4-21 312400]
    R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-7-1 866336]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-4-21 13336]
    R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2012-10-19 395200]
    R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2012-10-15 779200]
    R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-9 250368]
    R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-6-18 1124632]
    R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-2-8 1103392]
    R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-2-8 1369624]
    R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-2-8 168384]
    R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe [2012-2-13 2028864]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-4-21 2320920]
    R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-4-21 243232]
    R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2010-4-21 135560]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-4-21 56344]
    R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-4-21 158720]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-4-21 271872]
    R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-3-21 321064]
    R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-10-25 29016]
    R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-10-25 29528]
    R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesDriver64.sys [2010-10-7 11856]
    R4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-11-6 144640]
    R4 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-4-16 39056]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]
    S3 BthAvrcp;Bluetooth AVRCP Profile;C:\Windows\System32\drivers\BthAvrcp.sys [2009-8-13 29184]
    S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\System32\drivers\ggflt.sys [2013-5-30 14448]
    S3 MHIKEY10;MHIKEY10;C:\Windows\System32\drivers\MHIKEY10x64.sys [2010-9-15 60288]
    S3 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2011-7-3 236688]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-15 19456]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-4-21 239136]
    S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);C:\Windows\System32\drivers\s1018bus.sys [2011-2-25 113704]
    S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;C:\Windows\System32\drivers\s1018mdfl.sys [2011-2-25 19496]
    S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;C:\Windows\System32\drivers\s1018mdm.sys [2011-2-25 153128]
    S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);C:\Windows\System32\drivers\s1018mgmt.sys [2011-2-25 133160]
    S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);C:\Windows\System32\drivers\s1018nd5.sys [2011-2-25 34856]
    S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;C:\Windows\System32\drivers\s1018obex.sys [2011-2-25 128552]
    S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);C:\Windows\System32\drivers\s1018unic.sys [2011-2-25 146472]
    S3 Sony PC Companion;Sony PC Companion;C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe [2011-7-30 155824]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-15 57856]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-25 1255736]
    S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-14 25088]
    S4 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
    S4 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-4-17 305520]
    S4 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-11-6 50432]
    S4 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2010-4-21 332272]
    S4 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2011-4-22 92592]
    .
    =============== Created Last 30 ================
    .
    2013-06-25 18:12:03 -------- d-----w- C:\Users\Chris\25-06-2013
    2013-06-25 17:33:22 -------- d-----w- C:\Windows\pss
    2013-06-23 07:32:20 -------- d-----w- C:\Users\Chris\AppData\Roaming\RealNetworks
    2013-06-23 07:31:19 -------- d-----w- C:\Program Files (x86)\RealNetworks
    2013-06-23 07:31:18 -------- d-----w- C:\ProgramData\RealNetworks
    2013-06-23 07:30:27 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
    2013-06-22 07:35:01 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8FC28D51-EAAD-4164-8AF8-74B3CB18B97B}\offreg.dll
    2013-06-21 15:53:33 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8FC28D51-EAAD-4164-8AF8-74B3CB18B97B}\mpengine.dll
    2013-06-18 18:12:44 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2013-06-18 18:10:35 751104 ----a-w- C:\Windows\System32\win32spl.dll
    2013-06-18 18:09:01 1887232 ----a-w- C:\Windows\System32\d3d11.dll
    2013-06-18 18:09:01 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
    2013-06-03 17:07:06 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
    2013-06-01 10:27:03 9460464 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\mpengine.dll
    2013-05-30 05:55:04 27760 ----a-w- C:\Windows\System32\drivers\ggsemc.sys
    2013-05-30 05:55:04 1721576 ----a-w- C:\Windows\System32\WdfCoInstaller01009.dll
    2013-05-30 05:55:04 14448 ----a-w- C:\Windows\System32\drivers\ggflt.sys
    2013-05-30 05:53:34 -------- d-----w- C:\ProgramData\Sony Ericsson
    2013-05-26 21:00:46 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
    2013-05-26 21:00:46 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
    2013-05-26 21:00:46 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
    2013-05-26 21:00:46 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
    2013-05-26 21:00:46 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
    .
    ==================== Find3M ====================
    .
    2013-06-23 07:29:17 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
    2013-06-23 07:29:17 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
    2013-06-19 20:19:38 54368 ----a-w- C:\Windows\System32\drivers\kltdi.sys
    2013-06-18 15:14:30 236688 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
    2013-06-11 20:05:26 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-06-11 20:05:26 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-06-08 12:28:46 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
    2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
    2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
    2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
    2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll
    2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll
    2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll
    2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll
    2013-05-14 12:23:25 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
    2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
    2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
    2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
    2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
    2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
    2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
    2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
    2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
    2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
    2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
    2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
    2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
    2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
    2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2013-05-02 01:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe
    2013-05-01 02:59:12 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2013-05-01 02:59:12 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    2013-04-27 06:43:49 178448 ----a-w- C:\Windows\System32\drivers\kneps.sys
    2013-04-27 06:43:47 90208 ----a-w- C:\Windows\System32\drivers\klflt.sys
    2013-04-26 04:55:21 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
    2013-04-17 07:02:06 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
    2013-04-17 06:24:46 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
    2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
    2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
    2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
    2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
    2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
    2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
    2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
    2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
    2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
    2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys
    2013-04-04 13:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    .
    ============= FINISH: 19:18:03.11 ===============
    AswMBR:
    aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
    Run date: 2013-06-25 19:20:14
    -----------------------------
    19:20:14.168 OS Version: Windows x64 6.1.7601 Service Pack 1
    19:20:14.168 Number of processors: 2 586 0x2502
    19:20:14.168 ComputerName: CHRIS-PC UserName: Chris
    19:20:17.241 Initialize success
    19:22:09.720 AVAST engine defs: 13062500
    19:22:37.427 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    19:22:37.427 Disk 0 Vendor: WDC_WD32 01.0 Size: 305245MB BusType: 3
    19:22:37.646 Disk 0 MBR read successfully
    19:22:37.646 Disk 0 MBR scan
    19:22:37.661 Disk 0 Windows 7 default MBR code
    19:22:37.677 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 14336 MB offset 2048
    19:22:37.692 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 29362176
    19:22:37.724 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 290807 MB offset 29566976
    19:22:37.864 Disk 0 scanning C:\Windows\system32\drivers
    19:22:53.357 Service scanning
    19:23:34.215 Modules scanning
    19:23:34.215 Disk 0 trace - called modules:
    19:23:34.246 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    19:23:34.246 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80046da060]
    19:23:34.262 3 CLASSPNP.SYS[fffff8800221543f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800457c050]
    19:23:36.087 AVAST engine scan C:\Windows
    19:23:40.408 AVAST engine scan C:\Windows\system32
    19:28:02.630 AVAST engine scan C:\Windows\system32\drivers
    19:28:23.503 AVAST engine scan C:\Users\Chris
    19:31:27.504 Disk 0 MBR has been saved successfully to "C:\Users\Chris\Desktop\MBR.dat"
    19:31:27.520 The log file has been saved successfully to "C:\Users\Chris\Desktop\aswMBR.txt"


    Thanks for any help.
    Chris

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,476
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Member
    Join Date
    Jun 2008
    Posts
    44

    Default Missing links

    Sorry, when I looked after the four days there was no response, I then added the threads to the waiting room. they vanished and I could not find how to locate my threads. Apologies for the time that your volunteers used on these threads. Is there a way to find my threads from my profile or link to it?
    As I said, apologies again. Any help would be appreciated
    Chris

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,476

    Default

    Hello Chris I,
    From this forum's FAQ: Subscriptions

    Members can keep track of their threads and choose how to be notified about updates.
    http://forums.spybot.info/showthread...-Assistance%29

    Once a helper responds to your topic in the malware forum your post in the Waiting Room will be removed.
    http://forums.spybot.info/showthread...days-or-longer

    As our volunteers look for a zero response please start a new topic.

    Thanks.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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