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Thread: Updates

  1. #1
    Junior Member
    Join Date
    Jun 2013
    Posts
    9

    Default Updates

    Hi.

    I cannot get my Spybot to run an update. When I do, I get an error warning that reads:

    [00:00.000] [i] Update started...
    [00:00.002] [+] Updating Service is active.
    [00:00.058] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.091] [-] Did not retrieved update info file (attempt 1 of 3).
    [00:00.093] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    [00:00.133] [-] Did not retrieved update info file (attempt 1 of 3).
    [00:00.135] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    [00:00.137] [-] Did not retrieved update info file (attempt 1 of 3).
    [00:00.139] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    [00:00.141] [-] Did not retrieved update info file (attempt 2 of 3).
    [00:00.143] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    [00:00.145] [-] Did not retrieved update info file (attempt 2 of 3).
    [00:00.147] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.149] [-] Did not retrieved update info file (attempt 2 of 3).
    [00:00.150] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    [00:00.152] [-] Did not retrieved update info file (attempt 3 of 3).
    [00:00.154] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    [00:00.156] [-] Did not retrieved update info file (attempt 3 of 3).
    [00:00.158] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.160] [-] Did not retrieved update info file (attempt 3 of 3).
    [00:00.162] [.] Info file part done.
    [00:00.164] [-] Was unable to download update info file!
    [00:00.165] [+] The antispyware signatures are up to date.
    [00:00.167]

    It also under network connection that there is no internet connection available, but I do have connection.

    I wanted to run spybot again, but I am having this problem with updates. Any assistance you could provide would be greatly appreciated.

    Thanks!

    ------------------------------------------
    Edit

    Other topic in Spybot forum: http://forums.spybot.info/showthread...manual-updates
    Last edited by tashi; 2013-07-01 at 19:02. Reason: Added link

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,164

    Default

    There are manual detection updates available on this page:
    http://www.safer-networking.org/dl/
    It says it is for Spybot 1.6.2,but it's okay for you to use them with the later Spybot's,too:
    http://forums.spybot.info/showthread...manual-updates

    Since you have a thread open in the malware removal forum,on the slight chance your spybot updating problems are related to malware,maybe just stick to trying the manual detection updates for now,and then if you still have problems updating after you're all done in there,come back to here.

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