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Thread: Won't let me remove malware...

  1. #1
    Junior Member
    Join Date
    Jul 2013

    Default Won't let me remove malware...

    There are 3 things that Spybot has found on my laptop that it will not let me remove. SweetIM, W3i.IQ5.fraud, and Yontoo.Pagerage. It will not let me remove them because it keeps saying I'm NOT an Administrator of this computer, when I AM THE ONLY user and I have checked my account and I AM the administrator. Also, I keep getting a random popup in my CHROME that is adware, that neither malware bytes or spybot will get rid of. I'm not sure what it is, just a random website every time that usually tells me I need to update my media player. Sometimes it's something different but i don't know what it is or how to get rid of it. Can anyone please help me? Thanks.

    Last edited by tashi; 2013-07-02 at 17:57. Reason: Moved from the malware forum

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005


    Hello WakeUpEvery1,

    Which version of Spybot-S&D do you have, also see: How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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