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Thread: "Deny change" option greyed out after BHO shows up uninvited

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  1. #1
    Junior Member
    Join Date
    Jul 2013
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    3

    Default "Deny change" option greyed out after BHO shows up uninvited

    Okay, I'm a first time poster, came here for help with something that just happened a minute ago:

    My computer stopped dead, went black so I started it up again. When it came back there was a Spybot-S&D box onscreen:

    "Spybot S&D has detected an important registry entry that has been changed

    Category: Browser Helper Object
    Change: Value detected

    Entry: {F9E4A054-E981-4BC3-83A3-76A1AE736170... [numbers appear to continue inside the box]

    [greyed out] Old data:
    [greyed out] New data:

    [checkbox] Remember this decision.
    [Allow change] [?] [Info] and the final box which is greyed out: [Deny change]

    Not only is this last option greyed out, there's no 'X' in the upper right corner of the Spybot S&D box to cancel the box.

    Anybody have any suggestions? I"m sure as hell not going to click on "Allow Change," at least not right now.

    UPDATE:

    My son just came over, opened the Task Manager and did an "End Process" that got rid of the Spybot S&D box that wouldn't close. Am I out of the woods with this thing now?

    Thanx much!
    Last edited by joestrike; 2013-07-15 at 00:22. Reason: add update

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