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"Deny change" option greyed out after BHO shows up uninvited
Okay, I'm a first time poster, came here for help with something that just happened a minute ago:
My computer stopped dead, went black so I started it up again. When it came back there was a Spybot-S&D box onscreen:
"Spybot S&D has detected an important registry entry that has been changed
Category: Browser Helper Object
Change: Value detected
Entry: {F9E4A054-E981-4BC3-83A3-76A1AE736170... [numbers appear to continue inside the box]
[greyed out] Old data:
[greyed out] New data:
[checkbox] Remember this decision.
[Allow change] [?] [Info] and the final box which is greyed out: [Deny change]
Not only is this last option greyed out, there's no 'X' in the upper right corner of the Spybot S&D box to cancel the box.
Anybody have any suggestions? I"m sure as hell not going to click on "Allow Change," at least not right now.
UPDATE:
My son just came over, opened the Task Manager and did an "End Process" that got rid of the Spybot S&D box that wouldn't close. Am I out of the woods with this thing now?
Thanx much!
Last edited by joestrike; 2013-07-15 at 00:22.
Reason: add update
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