Recently, I ran a Spybot scan on my Dell Inspiron 1525. It turned up four results for Anchor.hss, but was unable to remove one of them. I followed the instructions here and was able to remove most of the registry entries specified, plus a few more after running another scan. However, I discovered later on that my laptop was unable to connect to the Internet either wirelessly or with an ethernet cable. My device manager shows me that the laptop's WLAN Mini-Card & Fast Ethernet Controller are still working, but the 6to4 Adapter & WAN Miniport both have "Code 31" errors. I also tried downloading drivers for those, but that didn't seem to help at all. What else could be wrong?