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Thread: Definite malware issue, but can't post the logs

  1. #31
    Security Expert ken545's Avatar
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    Making progress

    Again, drag your copy of the last regfix to the trash

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}_is1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\SweetPacks]
    [-HKEY_CURRENT_USER\Software\SweetPacks]
    Copy the entire contents inside the Quote box and Paste it into Notepad ( this will only work with Notepad ) name the file Regfix.reg and in the drop down box, save it as All Files. Save it to your desktop. Then Rightclick on the Regfix.reg file and click on Merge, when it asks you to merge with the Registry, say yes.

    If you saved the file correctly it should look like this

    Run another scan with SystemLook

    :regfind
    SWEETPACKS
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

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  2. #32
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    Latest SystemLook log:

    SystemLook 30.07.11 by jpshortstuff
    Log created at 20:26 on 04/08/2013 by Andrew
    Administrator - Elevation successful

    ========== regfind ==========

    Searching for "SWEETPACKS"
    No data found.

    -= EOF =-

  3. #33
    Security Expert ken545's Avatar
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    Great job, all ok ????
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  4. #34
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    Yes, everything is far far better than when we started. Every strange thing that was going on is now gone. Thank you so much for all of your quick responses and help in this matter. I remember using this site years ago for help and I'm lucky I found it again. You guys are tremendous.

    Thanks,

    Andrew

    Edit
    New topic: http://forums.spybot.info/showthread...441#post444441
    Last edited by tashi; 2013-08-22 at 04:57. Reason: Added link

  5. #35
    Security Expert ken545's Avatar
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    That's great Andrew, it is a great site, been with them for awhile


    We need to update your Java to keep you more secure
    1. Go to your Control Panel and click on the Java Icon ( looks like a little coffee cup ) click on About and you should have Version 7 Update 25, if not proceed with the instructions.
    2. Go to the update Tab and update it
    3. Important, during the upgrade UNCHECK ASK TOOL BAR. ( you do not need or want this )
    4. Then go to your Add Remove Programs (WIN XP) or Programs and Features (Vista / Win 7) in the Control Panel and uninstall all previous versions.


    You can verify the installation Here





    Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.


    Malwarebytes is the free version and yours to keep and will not be removed





    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  6. #36
    Security Expert ken545's Avatar
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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