Removing bizcoaching pop-up

[bogeypar]

I am a complete novice with my computer. I want help removing this Trojan from my computer but I need very precise instructions and much patience from the provider. Thanks

[tashi]

Hello bogeypar,

For someone to take a look at the system please see the sticky which includes guidelines for this forum and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs and a volunteer analyst will advise when available.

Best regards.

[bogeypar]

Dear Tashi,

Like I initially said - I'm a TOTAL novice!

In your response [thank you very much for responding] you said "see the sticky." I have no idea what that could possibly mean!

I'm sorry - I'm 76 and computers were absent from my life until recently.

Where is Post #2?

I have no idea what DDS and aswMBR logs are!

I'm sorry I am so dumb about all of this...

Bogeypar

[tashi]

Hello Bogeypar,

Like I initially said - I'm a TOTAL novice!
<snip>
I'm sorry I am so dumb about all of this...

No need to apologize, forums can be intimidating for those who are new to them.

Where is Post #2?

I have no idea what DDS and aswMBR logs are!

If you click on the link: http://forums.spybot.info/showthread.php?t=288 it will open the forum FAQ (instructions) and show posts #1 and 2.

I will ask one of our helpers if they can guide you through the initial phase to receive assistance and get back to you.

Best regards

[ken545]

Why dont we start from the beginning, I am going to have you run just DDS, when the logs open they will open in Notepad, go up to the top and click EDIT > SELECT ALL............Then EDIT > COPY then come back to this thread and click on Reply. Put your mouse cursor in the thread and right click and select PASTE and let go from there.

Here are the instructions in case you deleted DDS

Download DDS from one of the links below to your desktop

Link 1
Link 2

• Double click the tool to run it.
• A black Screen will open, just read the contents and do nothing.
• When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
• Copy/Paste the contents of 'DDS.txt' into your post.
• 'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files)

[bogeypar]

This utility that I can use to zip a file?

I have the two txt documents on my desk top but I don't really know what to do with them!

I right clicked on the "attach.txt" but no option to compress it was shown...

[ken545]

If you need help cleaning your computer you need to calm down and read what I posted, you dont need to zip them

Why dont we start from the beginning, I am going to have you run just DDS, when the logs open they will open in Notepad, go up to the top and click EDIT > SELECT ALL............Then EDIT > COPY then come back to this thread and click on Reply. Put your mouse cursor in the thread and right click and select PASTE and let go from there.

[bogeypar]

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.25.2
Run by Hebert at 19:27:32 on 2013-07-26
Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.8132.4825 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\system32\dwm.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\atieclxx.exe
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Program Files\Classic Shell\ClassicShellService.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\windows\Explorer.EXE
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhostex.exe
C:\Program Files (x86)\GoforFiles\GFFUpdater.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler64.exe
C:\windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\windows\system32\dashost.exe
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\IB Updater\ExtensionUpdaterService.exe
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe
C:\windows\system32\svchost.exe -k HPService
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\System32\WUDFHost.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\IDT\WDM\Beats64.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
c:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteUser.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Program Files (x86)\IncrediMail\Bin\ImApp.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe
C:\windows\system32\wbem\WmiApSrv.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/?fr=yfp-t-403
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: SelectionLinks: {1C8501DD-5580-48AB-B25C-6D5DBE835A6A} -
BHO: LessTabs: {3178A392-8963-471E-B7A2-969CB58D6496} - C:\Program Files (x86)\LessTabs\IE32\LessTabsClientIE.dll
BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: LyricsContainer: {DA3D98A6-868D-4E1B-BB78-0887230DA405} - C:\Program Files (x86)\LyricsContainer\125.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
uRun: [CAHeadless] c:\Program Files (x86)\Adobe\Elements 10 Organizer\CAHeadless\ElementsAutoAnalyzer.exe
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [CLMLServer_For_P2G8] "c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"
mRun: [CLVirtualDrive] "c:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [BtTray] "c:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://ak.imgag.com/imgag/cp/install/Crusher.cab
TCP: NameServer = 10.0.1.1
TCP: Interfaces\{7376FC6E-6DCE-4BB5-A341-CFF13DF9E368} : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{CD2DDF7B-9CC5-4FBA-8AF1-DEC82BACE58C} : DHCPNameServer = 10.0.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_64.dll
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-Run: [BeatsOSDApp] C:\Program Files\IDT\WDM\beats64.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
x64-IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 excsd;ExpressCache Storage Filter Driver;C:\windows\System32\Drivers\excsd.sys [2012-11-28 95024]
R0 iaStorA;iaStorA;C:\windows\System32\Drivers\iaStorA.sys [2013-4-30 677360]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\Drivers\PxHlpa64.sys [2012-11-28 56336]
R0 SymDS;Symantec Data Store;C:\windows\System32\Drivers\N360x64\1404000.028\symds64.sys [2013-6-24 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\Drivers\N360x64\1404000.028\symefa64.sys [2013-6-24 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-17 1393240]
R1 ccSet_N360;Norton 360 Settings Manager;C:\windows\System32\Drivers\N360x64\1404000.028\ccsetx64.sys [2013-6-24 169048]
R1 CLVirtualDrive;CLVirtualDrive;C:\windows\System32\Drivers\CLVirtualDrive.sys [2012-11-28 92536]
R1 excfs;ExpressCache File System Filter Driver;C:\windows\System32\Drivers\excfs.sys [2012-11-28 23344]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\IPSDefs\20130725.001\IDSviA64.sys [2013-7-25 513184]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\Drivers\N360x64\1404000.028\ironx64.sys [2013-6-24 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\Drivers\N360x64\1404000.028\symnets.sys [2013-6-24 433752]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-15 169624]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2012-7-5 240640]
R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-6-20 173192]
R2 ExpressCache;ExpressCache;C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe [2012-3-30 79664]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-3-27 185688]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPConnectedRemote;HP Connected Remote Service;C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [2013-1-10 38712]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-30 15344]
R2 IB Updater;IB Updater;C:\Program Files\IB Updater\ExtensionUpdaterService.exe [2013-1-22 188760]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2012-11-28 128896]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-11-28 165760]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccsvchst.exe [2013-6-24 144368]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-7-25 1817560]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-7-25 1033688]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-7-25 171928]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-7-12 3289472]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-11-28 364416]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\windows\System32\Drivers\AtihdW86.sys [2012-7-3 98472]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 BtAudioBusSrv;Ralink Bluetooth Audio Bus Service;C:\windows\System32\Drivers\BtAudioBus.sys [2012-6-15 23136]
R3 BthL2caScoIfSrv;Bluetooth Profile Interface Driver Service;C:\windows\System32\Drivers\BtL2caScoIf.sys [2012-7-19 56904]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btUrbFilterDrv;IVT URB Bluetooth Filter Driver Service;C:\windows\System32\Drivers\IvtUrbBtFlt.sys [2013-3-25 49584]
R3 CompFilter64;UVCCompositeFilter;C:\windows\System32\Drivers\lvbflt64.sys [2012-10-26 26784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-1-12 138912]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\windows\System32\Drivers\L1C63x64.sys [2013-1-18 119376]
R3 LVRS64;Logitech RightSound Filter Driver;C:\windows\System32\Drivers\lvrs64.sys [2012-10-26 351520]
R3 LVUVC64;@oem25.inf,%PID_0821_DD%(UVC);Logitech HD Pro Webcam C910(UVC);C:\windows\System32\Drivers\lvuvc64.sys [2012-10-26 4758176]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\windows\System32\Drivers\netr28x.sys [2013-4-15 2482960]
R3 rtbth;RTBTH Bluetooth Device Driver;C:\windows\System32\Drivers\rtbth.sys [2013-3-9 1149232]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
S0 SymELAM;Symantec ELAM Driver;C:\windows\System32\Drivers\N360x64\1404000.028\symelam.sys [2013-6-24 23448]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\Drivers\usbaapl64.sys [2012-12-13 54784]
.
=============== Created Last 30 ================
.
2013-07-25 05:32:02 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-07-25 05:31:38 17272 ----a-w- C:\windows\System32\sdnclean64.exe
2013-07-25 05:31:35 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-07-25 05:29:54 -------- d-----w- C:\Program Files (x86)\Solid Savings
2013-07-24 20:33:14 -------- d-----w- C:\Program Files (x86)\LyricsContainer
2013-07-24 15:28:15 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-23 04:52:05 -------- d-----w- C:\Program Files (x86)\LessTabs
2013-07-18 21:36:30 252080 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10210.bin
2013-07-17 16:29:49 94344 ----a-w- C:\ProgramData\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe
2013-07-15 21:58:34 144384 ----a-w- C:\windows\System32\tssdisai.dll
2013-07-11 13:42:58 19187712 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-11 13:42:58 18523648 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-11 13:42:53 2842112 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-11 13:42:53 2620928 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-06 00:02:13 43680 ----a-r- C:\windows\System32\drivers\SymIMV.sys
2013-07-04 21:52:13 -------- d-----w- C:\Program Files (x86)\The Weather Channel
2013-07-04 21:52:05 -------- d-----w- C:\Users\Hebert\AppData\Local\The Weather Channel
2013-06-29 22:12:53 -------- d-----w- C:\windows\Hewlett-Packard
2013-06-29 14:03:45 -------- d-----w- C:\Users\Hebert\AppData\Local\bluesoleil
2013-06-29 13:57:27 -------- d-----w- C:\ProgramData\Ralink Bluetooth Stack
2013-06-29 13:57:24 -------- d-----w- C:\Program Files (x86)\Ralink Corporation
2013-06-28 02:07:58 5079800 ----a-w- C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Csi.dll
2013-06-28 02:07:52 646368 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\ACEEXCL.DLL
2013-06-28 02:07:10 3523320 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Csi.dll
2013-06-27 23:26:06 18635968 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSO.DLL
.
==================== Find3M ====================
.
2013-07-24 15:28:13 867240 ----a-w- C:\windows\SysWow64\npDeployJava1.dll
2013-07-24 15:28:13 789416 ----a-w- C:\windows\SysWow64\deployJava1.dll
2013-06-27 22:04:51 78200 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04:51 693112 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-06-25 01:46:43 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-16 22:41:31 997632 ----a-w- C:\windows\System32\drivers\ndis.sys
2013-06-11 23:43:37 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-06-01 11:54:16 194816 ----a-w- C:\windows\System32\drivers\sdbus.sys
2013-06-01 11:54:10 125184 ----a-w- C:\windows\System32\drivers\dumpsd.sys
2013-06-01 11:34:21 2391280 ----a-w- C:\windows\explorer.exe
2013-06-01 11:33:13 2233600 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-01 11:29:35 337152 ----a-w- C:\windows\System32\drivers\USBXHCI.SYS
2013-06-01 11:29:35 213248 ----a-w- C:\windows\System32\drivers\UCX01000.SYS
2013-06-01 11:26:33 327936 ----a-w- C:\windows\System32\drivers\volsnap.sys
2013-06-01 11:26:31 6987008 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-06-01 10:24:46 2106176 ----a-w- C:\windows\SysWow64\explorer.exe
2013-06-01 09:25:52 364544 ----a-w- C:\windows\SysWow64\XpsGdiConverter.dll
2013-06-01 09:25:05 67584 ----a-w- C:\windows\SysWow64\samlib.dll
2013-06-01 09:25:03 496640 ----a-w- C:\windows\SysWow64\qedit.dll
2013-06-01 09:24:19 493056 ----a-w- C:\windows\SysWow64\mscms.dll
2013-06-01 09:24:09 850944 ----a-w- C:\windows\SysWow64\mfasfsrcsnk.dll
2013-06-01 09:24:09 1453568 ----a-w- C:\windows\SysWow64\mfcore.dll
2013-06-01 09:23:46 1842176 ----a-w- C:\windows\SysWow64\dwmcore.dll
2013-06-01 09:23:06 680960 ----a-w- C:\windows\System32\vds.exe
2013-06-01 09:22:47 80896 ----a-w- C:\windows\System32\MbaeParserTask.exe
2013-06-01 09:22:33 523264 ----a-w- C:\windows\System32\XpsGdiConverter.dll
2013-06-01 09:22:33 446976 ----a-w- C:\windows\System32\wwansvc.dll
2013-06-01 09:22:09 190976 ----a-w- C:\windows\System32\vdsutil.dll
2013-06-01 09:21:39 729600 ----a-w- C:\windows\System32\samsrv.dll
2013-06-01 09:21:39 106496 ----a-w- C:\windows\System32\samlib.dll
2013-06-01 09:21:34 595968 ----a-w- C:\windows\System32\qedit.dll
2013-06-01 09:20:45 583168 ----a-w- C:\windows\System32\mscms.dll
2013-06-01 09:20:34 1527808 ----a-w- C:\windows\System32\mfcore.dll
2013-06-01 09:20:34 1048576 ----a-w- C:\windows\System32\mfasfsrcsnk.dll
2013-06-01 09:20:04 2219520 ----a-w- C:\windows\System32\dwmcore.dll
2013-06-01 09:19:58 207872 ----a-w- C:\windows\System32\DeviceSetupManager.dll
2013-06-01 09:19:42 785408 ----a-w- C:\windows\System32\audiosrv.dll
2013-06-01 03:08:57 37632 ----a-w- C:\windows\System32\drivers\BthAvrcpTg.sys
2013-05-30 23:14:23 4036096 ----a-w- C:\windows\System32\win32k.sys
2013-05-24 22:09:20 1403296 ----a-w- C:\windows\System32\winload.efi
2013-05-24 22:09:20 1271584 ----a-w- C:\windows\System32\winload.exe
2013-05-24 22:09:20 1217352 ----a-w- C:\windows\System32\winresume.efi
2013-05-24 22:09:20 1093904 ----a-w- C:\windows\System32\winresume.exe
2013-05-23 23:01:46 1300992 ----a-w- C:\windows\System32\gdi32.dll
2013-05-23 22:27:05 1022464 ----a-w- C:\windows\SysWow64\gdi32.dll
2013-05-23 05:25:28 1139800 ----a-w- C:\windows\System32\drivers\N360x64\1404000.028\symefa64.sys
2013-05-21 05:02:00 493656 ----a-w- C:\windows\System32\drivers\N360x64\1404000.028\symds64.sys
2013-05-16 05:02:14 796760 ----a-w- C:\windows\System32\drivers\N360x64\1404000.028\srtsp64.sys
2013-05-15 22:37:03 44032 ----a-w- C:\windows\SysWow64\UXInit.dll
2013-05-15 22:35:49 53760 ----a-w- C:\windows\System32\UXInit.dll
2013-05-15 02:25:59 888320 ----a-w- C:\windows\System32\autochk.exe
2013-05-15 02:25:44 542208 ----a-w- C:\windows\System32\untfs.dll
2013-05-15 02:24:10 793088 ----a-w- C:\windows\SysWow64\autochk.exe
2013-05-15 02:24:01 482816 ----a-w- C:\windows\SysWow64\untfs.dll
2013-05-14 13:14:01 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-05-14 09:23:31 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-05-04 07:58:17 120736 ----a-w- C:\windows\System32\AuthHost.exe
2013-05-04 07:34:17 446720 ----a-w- C:\windows\System32\drivers\USBHUB3.SYS
2013-05-04 07:34:15 284416 ----a-w- C:\windows\System32\drivers\spaceport.sys
2013-05-04 06:59:56 39424 ----a-w- C:\windows\System32\wuapp.exe
2013-05-04 06:59:51 1483776 ----a-w- C:\windows\System32\VSSVC.exe
2013-05-04 06:59:36 812544 ----a-w- C:\windows\System32\Magnify.exe
2013-05-04 06:59:25 98304 ----a-w- C:\windows\System32\wudriver.dll
2013-05-04 06:59:25 251904 ----a-w- C:\windows\System32\WUSettingsProvider.dll
2013-05-04 06:59:25 141824 ----a-w- C:\windows\System32\wuwebv.dll
2013-05-04 06:59:24 1619968 ----a-w- C:\windows\System32\wucltux.dll
2013-05-04 06:59:08 13644288 ----a-w- C:\windows\System32\Windows.UI.Xaml.dll
2013-05-04 06:58:54 328192 ----a-w- C:\windows\System32\ubpm.dll
2013-05-04 06:58:54 10116096 ----a-w- C:\windows\System32\twinui.dll
2013-05-04 06:58:49 173568 ----a-w- C:\windows\System32\storewuauth.dll
2013-05-04 06:58:49 1332736 ----a-w- C:\windows\System32\sysmain.dll
2013-05-04 06:58:48 330240 ----a-w- C:\windows\System32\stobject.dll
2013-05-04 06:58:28 93696 ----a-w- C:\windows\System32\psmsrv.dll
2013-05-04 06:58:02 470528 ----a-w- C:\windows\System32\netprofmsvc.dll
2013-05-04 06:58:02 151552 ----a-w- C:\windows\System32\netprofm.dll
2013-05-04 06:58:01 169984 ----a-w- C:\windows\System32\netplwiz.dll
2013-05-04 06:57:59 17408 ----a-w- C:\windows\System32\muifontsetup.dll
2013-05-04 06:57:46 560640 ----a-w- C:\windows\System32\mfmp4srcsnk.dll
2013-05-04 06:57:15 501760 ----a-w- C:\windows\System32\DevicePairing.dll
2013-05-04 06:57:05 179712 ----a-w- C:\windows\System32\bisrv.dll
2013-05-04 06:57:05 122368 ----a-w- C:\windows\System32\biwinrt.dll
2013-05-04 06:57:04 389120 ----a-w- C:\windows\System32\BCP47Langs.dll
2013-05-04 06:57:04 2305024 ----a-w- C:\windows\System32\authui.dll
2013-05-04 06:57:00 708096 ----a-w- C:\windows\System32\AppXDeploymentExtensions.dll
2013-05-04 06:57:00 1131520 ----a-w- C:\windows\System32\AppXDeploymentServer.dll
2013-05-04 06:56:53 419840 ----a-w- C:\windows\System32\intl.cpl
2013-05-04 04:58:34 34304 ----a-w- C:\windows\SysWow64\wuapp.exe
2013-05-04 04:58:14 758784 ----a-w- C:\windows\SysWow64\Magnify.exe
2013-05-04 04:58:02 83968 ----a-w- C:\windows\SysWow64\wudriver.dll
2013-05-04 04:58:02 125952 ----a-w- C:\windows\SysWow64\wuwebv.dll
2013-05-04 04:57:49 10788864 ----a-w- C:\windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57:39 8857088 ----a-w- C:\windows\SysWow64\twinui.dll
2013-05-04 04:57:39 247296 ----a-w- C:\windows\SysWow64\ubpm.dll
2013-05-04 04:57:35 303616 ----a-w- C:\windows\SysWow64\stobject.dll
2013-05-04 04:57:16 18432 ----a-w- C:\windows\SysWow64\npmproxy.dll
2013-05-04 04:57:04 151040 ----a-w- C:\windows\SysWow64\netplwiz.dll
2013-05-04 04:57:04 115712 ----a-w- C:\windows\SysWow64\netprofm.dll
.
============= FINISH: 19:27:46.20 ===============

[bogeypar]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 1/11/2013 4:47:27 PM
System Uptime: 7/26/2013 10:50:55 AM (9 hours ago)
.
Motherboard: PEGATRON CORPORATION | | 2AD5
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz | SOCKET 0 | 3401/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 910 GiB total, 793.104 GiB free.
D: is FIXED (NTFS) - 20 GiB total, 2.534 GiB free.
E: is Removable
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is FIXED (NTFS) - 149 GiB total, 102.861 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet J6400 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet J6400 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP63: 7/24/2013 9:45:45 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
123 Free Solitaire 2011 v8.0
4 Elements II
64 Bit HP CIO Components Installer
6400_Help
Adobe AIR
Adobe Community Help
Adobe Photoshop Elements 10
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 10
Adobe Reader XI (11.0.03)
Adobe Shockwave Player 12.0
AMD APP SDK Runtime
AMD Catalyst Install Manager
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar Updater
Bejeweled 3
Bing Bar
Bing Desktop
Bonjour
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
Build-a-lot 4 - Power Source
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Catalyst Control Center Profiles Desktop
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Chuzzle Deluxe
Classic Shell
Cradle Of Egypt Collector's Edition
Cradle of Rome 2
CyberLink LabelPrint
CyberLink Media Suite 10
CyberLink Power2Go 8
CyberLink PowerDVD
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DocProc
Elements 10 Organizer
Elevated Installer
ExpressCache
Farm Frenzy
FATE: The Cursed King
Fax
Final Drive Fury
FirstClass Client
FlatOut 2
Garmin BaseCamp
Garmin City Navigator North America NT 2013.40 Update
Garmin Communicator Plugin x64
Garmin Express
Garmin Express Tray
Garmin Update Service
Garmin USB Drivers
GoforFiles
Google Chrome
Google Earth
Google Update Helper
Governor of Poker 2 Premium Edition
GPBaseService2
Hewlett-Packard ACLM.NET v1.2.1.1
Hoyle Card Games
HP Connected Backup
HP Connected Music (Meridian - installer)
HP Connected Music (Meridian - player)
HP Connected Remote
HP Customer Experience Enhancements
HP Customer Participation Program 14.0
HP Games
HP Imaging Device Functions 14.0
HP MyRoom
HP OfficeJet J6400 14.0 Rel. 6
HP Postscript Converter
HP Quick Start
HP Registration Service
HP Solution Center 14.0
HP Support Assistant
HP Support Information
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
HydraVision
IB Updater 2.0.0.550
iCloud
IDT Audio
IncrediMail
IncrediMail 2.5
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Intel® Trusted Connect Service Client
iSEEK AnswerWorks English Runtime
iTunes
J6400
Java 7 Update 25
Java Auto Updater
Jewel Match 3
John Deere Drive Green
LessTabs
Luxor Evolved
LyricsContainer
Mahjongg Dimensions Deluxe: Tiles in Time
MarketResearch
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mortimer Beckett and the Crimson Thief Premium Edition
mPlayer version 1.0
MSVCRT
Mystery P.I. - Curious Case of Counterfeit Cove
Network64
Norton 360
OCR Software by I.R.I.S. 14.0
Peggle Nights
Penguins!
Photo Notifier and Animation Creator
Picasa 3
Polar Bowler
Polar Golfer
PRE10STI64Installer
ProductContext
PSE10 STI Installer
Quicken 2013
QuickTime
Ralink Bluetooth Stack64
Ralink RT3290 802.11bgn Wi-Fi Adapter
Recovery Manager
Roads of Rome 3
Safari
Scan
SelectionLinks
Serif PagePlus X6
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shop for HP Supplies
Skype Click to Call
Skype™ 6.6
SmartSound Common Data
SmartSound Premiere Elements 10 x64 Plugin
SmartSound Sonicfire Pro 5
SolutionCenter
Spybot - Search & Destroy
Status
swMSM
Tales of Lagoona
The Weather Channel App
Toolbox
TrayApp
Uninstall Helper
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update Installer for WildTangent Games App
Vacation Quest™ - Australia
WebReg
WildTangent Games
WildTangent Games App
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Language Selector
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
7/25/2013 9:53:19 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {7022A3B3-D004-4F52-AF11-E9E987FEE25F} and APPID {ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D} to the user Home\Hebert SID (S-1-5-21-2218671483-2505651539-3046418940-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
7/24/2013 2:40:41 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service.
7/24/2013 2:40:11 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WlanSvc service.
7/20/2013 2:14:59 PM, Error: Service Control Manager [7023] - The Interactive Services Detection service terminated with the following error: Incorrect function.
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==== End Of File ===========================

[bogeypar]

In a recent response from ken545 he said, "...you need to calm down and read what I posted..."
What part of what I have been sending suggests a high state of anxiety on my part?
Ken needs to work on his bed side manner.
He did say in Post #5 - "'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files)"
I therefore looked to see how one zips or compresses a file...