If you are using Vista or Windows 7, please right-click DevDiag.exe and select "Run As Administrator". Otherwise, simply double-click the program to run it.
At the options screen, please type 2 and hit Enter.
The tool will take a few moments to scan. When finished, a report should pop-up, also available on your Desktop (DevDiag.txt).
Please do not copy/paste the report into your next reply. Instead, Attach it by clicking Add Reply, and scrolling down to the Attachments section.
MiniToolBox by Farbar Version: 13-07-2013
Ran by Tara (administrator) on 31-07-2013 at 18:07:12
Running from "C:\Users\Tara\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
Error: (07/30/2013 08:52:59 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.
System errors:
=============
Error: (07/31/2013 06:05:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
Error: (07/31/2013 06:05:12 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
Error: (07/31/2013 06:05:12 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
Error: (07/31/2013 06:05:11 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
Error: (07/31/2013 06:04:56 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service terminated with service-specific error %%-1073741288.
Error: (07/31/2013 06:04:56 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1062
Error: (07/31/2013 06:04:56 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1062
Error: (07/31/2013 06:04:56 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%0
Error: (07/31/2013 06:04:55 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service terminated with service-specific error %%-1073741288.
Error: (07/30/2013 08:52:59 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.
7 Wonders II
7-Zip 9.21 (Version: 9.21.00.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Reader X (10.0.1) (Version: 10.0.1)
ALPS Touch Pad Driver
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Bing Bar (Version: 7.1.361.0)
Broadcom 802.11 Wireless Driver (Version: 1.0.0.0)
Broadcom Gigabit Integrated Controller (Version: 12.24.02)
Conexant HD Audio (Version: 4.119.0.60)
Cradle of Rome
D3DX10 (Version: 15.4.2368.0902)
EasyCapture (Version: V4.0.09.1015)
Energy Management (Version: 4.3.1.2)
ERUNT 1.1j
Heartwild Solitaire - Book Two
Heroes of Hellas
HiJackThis (Version: 1.0.0)
iCloud (Version: 2.1.1.3)
Intel PROSet Wireless
Intel(R) Graphics Media Accelerator Driver (Version: 8.15.10.1994)
Intel(R) TV Wizard
Intel® Matrix Storage Manager
Intel® PROSet/Wireless WiMAX Software (Version: 1.04.0000)
iTunes (Version: 10.1.1.4)
Java Auto Updater (Version: 2.0.6.1)
Java(TM) 6 Update 30 (Version: 6.0.300)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Bluetooth with Enhanced Data Rate Software (Version: 6.2.1.100)
Lenovo EasyCamera (Version: 6.96.2018.19)
Lenovo OneKey Recovery (Version: 7.0.0723)
Lenovo ReadyComm 5 (Version: 5.1.1.20)
Lenovo ReadyComm 5.0 Service (Version: 5.0.0.1)
Lenovo System Repair - Windows Update Monitor (Version: 1.3.0.2127)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mediaplayer Lite v1.0 (Version: 1.0.0.0)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 15.4.2862.0708)
Power2Go (Version: 5.6.0.4809d4)
QuickTime (Version: 7.73.80.64)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
RealUpgrade 1.1 (Version: 1.1.0)
Spybot - Search & Destroy (Version: 1.6.2)
Spybot - Search & Destroy (Version: 2.1.20)
Time Riddles: The Mansion
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VeriFace (Version: 3.6.0.0921)
Windows Driver Package - Broadcom Bluetooth (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Xvid 1.2.1 final uninstall (Version: 1.2)
Percentage of memory in use: 24%
Total physical RAM: 3032.6 MB
Available physical RAM: 2282.48 MB
Total Pagefile: 6063.49 MB
Available Pagefile: 5282.02 MB
Total Virtual: 2047.88 MB
Available Virtual: 1935.72 MB
I'm not convinced that the issues you are experiencing are malware related. Although the problems you are experiencing might have been caused by the malware issues you have/had.
Let's run a few more scans to try and rule out any remaining malware.
1.Malwarebytes' Anti-Malware
Locate Malwarebytes' Anti-Malware(it should be on your desktop).
If not, download it here
Right click and select "Run as Administrator" mbam-setup.exe and follow the prompts to run the program..
Once the program has loaded, select the Update tab to get the latest updates before performing the scan.
Select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
=========================
2.ESET Online Scanner
*Note:
It is recommended to disable on-board antivirus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your anti-spyware programs.
** You need to run your browser with Administrator Rights, to do so right click your browsers short cut and select "Run as Administrator".
(Note: You can use Internet Explorer or FireFox for this scan. If you use FireFox you will be asked to install an additional component. Please allow this.)
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Disable your Antivirus software. You can usually do this with its Notfication Tray icon near the clock
Click Start
Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is Checked.
Click Scan.
Wait for the scan to finish.
When the scan completes, click List of found threats
click Export to Text file and save the file to your desktop using a unique name, such as ESETScan.
Include the contents of this report in your next reply
Note - when ESET doesn't find any threats, no report will be created.
i have tried connecting to my router both wireless and by Ethernet connection
however i am still unable to make a new connection to the internet.
my router is not hidden and is discoverable but is not being found by the connection wizard and i am unable to ping it directly either.
i have tried installing the drivers from intel and broadcam but when i run the chipset driver it says the driver installed is newer than the one i am trying to install
the broadcom driver appears to run correctly but there is still an error showing when i check the device manager before and after i restart the computer after installing it.
i have attached a screen dump of the device manager
as i am unable to connect to the internet i am unable to update malware bytes or run the online scan.
Is there a way to manually uninstall the existing drivers and i can then reinstall them? or would that cause more issues than fix?devicemanager.jpg
Thanks for the information. Let's try this step for both instances.
=========================
1.Uninstall / Re-install via Device Manager
To open Device Manager, click Start, click Search programs and files, and then type Device Manager. A list of available matching items appears above the search box; click Device Manager. Device Manager opens with your computer name at the top and a list of devices that are installed on your computer beneath your computer name.
Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. When a warning message appears that you are uninstalling a device from your system, click OK. Device manager uninstalls the device.
Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically re-installs your device.
Right-click the device and click Properties. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly.
that resolved the issue with the 3rd item listed under network adapters but when i uninstalled the chipset it and then scanned for hardware changes it couldn't successfully reinstall the driver.
when i ran the driver file i downloaded from the Lenovo website for the pc and transferred onto the desktop it came up with the same error as before where it looks like it installed but still had the yellow warning triangle
i have now uninstalled it again.
i am still unable to create a new internet connection but it is now offering to let me make a wireless connection even though it is unable to find any open networks
i live in a block of flats and i should be able to see at least 4 networks to connect too, sometimes a lot more when i search using a pc that works, but this laptop is not seeing any.
i slao tried creating a linksys quick connect key and using that but it still wont connect or even find a network, either wireless or by Ethernet.