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Thread: Hopelessly infected, please help!

  1. #11
    Member
    Join Date
    Apr 2006
    Posts
    69

    Default

    Not very familiar with Chrome, but I'm not given a download destination for downloads, so I can't put them on the desktop or find them. New report....

    OTL logfile created on: 8/9/2013 1:36:32 AM - Run 2
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\scofi_000\Desktop
    64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16635)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    5.89 Gb Total Physical Memory | 4.35 Gb Available Physical Memory | 73.92% Memory free
    7.20 Gb Paging File | 5.61 Gb Available in Paging File | 77.95% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 586.06 Gb Total Space | 532.63 Gb Free Space | 90.88% Space Free | Partition Type: NTFS

    Computer Name: SHERLOCK | User Name: scofi_000 | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
    Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - C:\Users\scofi_000\Desktop\OTL.exe (OldTimer Tools)
    PRC - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccsvchst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyService.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TWC WiFi.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    PRC - C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe ()
    PRC - C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe (TOSHIBA Corporation)
    PRC - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
    PRC - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)


    ========== Modules (No Company Name) ==========

    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyServicePS.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\UbeeDVW3201BLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisDG860ALOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisTG862GLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisTG852GLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\NetgearWNR1000v3LOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\MotorolaSBG900LOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\DigiDoFlavor.dll ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Map.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Resource.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\SvtNetworkTool.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_RouterConfiguration.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_ParentalControl.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Internet.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Ui.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_Update.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Statistics.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_WirelessExport.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_NetworkProblem.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\Genie.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Wireless.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Airprint.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DragonNetTool.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DiagnoseDll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\airprintdll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DiagnosePlugin.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\WSetupApiPlugin.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QRCode.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\NetcardApi.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\SVTUtils.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\WSetupDll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\drivers\libntgr_api.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe ()
    MOD - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\wincfi39.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtGui4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtCore4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtNetwork4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtXml4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qjpeg4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qico4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qgif4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\libgcc_s_dw2-1.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\mingwm10.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\imageformats\qjpeg4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtGui4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtXml4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtCore4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtNetwork4.dll ()


    ========== Services (SafeList) ==========

    SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
    SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
    SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
    SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
    SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
    SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
    SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
    SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
    SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
    SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
    SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
    SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
    SRV:64bit: - (TOSHIBA eco Utility Service) -- C:\Program Files\Toshiba\Teco\TecoService.exe (TOSHIBA Corporation)
    SRV:64bit: - (TPCHSrv) -- C:\Program Files\Toshiba\TPHM\TPCHSrv.exe (TOSHIBA Corporation)
    SRV:64bit: - (TMachInfo) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe (TOSHIBA Corporation)
    SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
    SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
    SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
    SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
    SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
    SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
    SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
    SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
    SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
    SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
    SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)
    SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (Intel(R) -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel(R) Corporation)
    SRV:64bit: - (TODDSrv) -- C:\Windows\SysNative\TODDSrv.exe (TOSHIBA Corporation)
    SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
    SRV - (NIS) -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe (Symantec Corporation)
    SRV - (NAT) -- C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe (Symantec Corporation)
    SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
    SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
    SRV - (AffinegyService) -- C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyService.exe (Affinegy, Inc.)
    SRV - (Norton PC Checkup Application Launcher) -- C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
    SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)
    SRV - (NETGEARGenieDaemon) -- C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe (NETGEAR)
    SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
    SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
    SRV - (PCCUJobMgr) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe (Symantec Corporation)
    SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe (Intel Corporation)
    SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
    SRV - (NOBU) -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe (Symantec Corporation)
    SRV - (Intel(R) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe (Intel Corporation)
    SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
    SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
    DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)
    DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)
    DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)
    DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)
    DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symefa64.sys (Symantec Corporation)
    DRV:64bit: - (SymDS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symds64.sys (Symantec Corporation)
    DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtsp64.sys (Symantec Corporation)
    DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)
    DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)
    DRV:64bit: - (SymNetS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symnets.sys (Symantec Corporation)
    DRV:64bit: - (ccSet_NIS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ccsetx64.sys (Symantec Corporation)
    DRV:64bit: - (ccSet_NAT) -- C:\Windows\SysNative\Drivers\NATx64\0108000.020\ccsetx64.sys (Symantec Corporation)
    DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\Drivers\mbam.sys (Malwarebytes Corporation)
    DRV:64bit: - (NPF) -- C:\Windows\SysNative\Drivers\npf.sys (CACE Technologies, Inc.)
    DRV:64bit: - (SymIRON) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ironx64.sys (Symantec Corporation)
    DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtspx64.sys (Symantec Corporation)
    DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)
    DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)
    DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)
    DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)
    DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)
    DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)
    DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)
    DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)
    DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)
    DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)
    DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)
    DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)
    DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)
    DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)
    DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)
    DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)
    DRV:64bit: - (RTWlanE) -- C:\Windows\SysNative\Drivers\rtwlane.sys (Realtek Semiconductor Corporation )
    DRV:64bit: - (RTL8192Ce) -- C:\Windows\SysNative\Drivers\rtwlane.sys (Realtek Semiconductor Corporation )
    DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)
    DRV:64bit: - (SynTP) -- C:\Windows\SysNative\Drivers\SynTP.sys (Synaptics Incorporated)
    DRV:64bit: - (SmbDrvI) -- C:\Windows\SysNative\Drivers\Smb_driver_Intel.sys (Synaptics Incorporated)
    DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)
    DRV:64bit: - (Thotkey) -- C:\Windows\SysNative\Drivers\Thotkey.sys (Windows (R) Win 7 DDK provider)
    DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)
    DRV:64bit: - (Fs_Rec) -- C:\windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
    DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)
    DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)
    DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)
    DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)
    DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)
    DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)
    DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)
    DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)
    DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)
    DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)
    DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)
    DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)
    DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)
    DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)
    DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)
    DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)
    DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)
    DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)
    DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)
    DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)
    DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)
    DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)
    DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)
    DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)
    DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)
    DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)
    DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)
    DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)
    DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)
    DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)
    DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)
    DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)
    DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)
    DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)
    DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)
    DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)
    DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)
    DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)
    DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)
    DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)
    DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)
    DRV:64bit: - (TVALZ) -- C:\Windows\SysNative\Drivers\TVALZ_O.SYS (TOSHIBA Corporation)
    DRV:64bit: - (tdcmdpst) -- C:\Windows\SysNative\Drivers\tdcmdpst.sys (TOSHIBA Corporation.)
    DRV:64bit: - (TVALZFL) -- C:\Windows\SysNative\Drivers\TVALZFL.sys (TOSHIBA Corporation)
    DRV:64bit: - (L1C) -- C:\Windows\SysNative\Drivers\L1C63x64.sys (Qualcomm Atheros Co., Ltd.)
    DRV:64bit: - (FwLnk) -- C:\Windows\SysNative\Drivers\FwLnk.sys (TOSHIBA Corporation)
    DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)
    DRV:64bit: - (SymELAM) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symelam.sys (Symantec Corporation)
    DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel(R) Corporation)
    DRV:64bit: - (tos_sps64) -- C:\Windows\SysNative\Drivers\tos_sps64.sys (TOSHIBA Corporation)
    DRV:64bit: - (RSUSBVSTOR) -- C:\Windows\SysNative\Drivers\RtsUVStor.sys (Realtek Semiconductor Corp.)
    DRV:64bit: - (ccSet_NARA) -- C:\Windows\SysNative\Drivers\NARAx64\0401000.00B\ccSetx64.sys (Symantec Corporation)
    DRV - (BHDrvx64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130322.001\BHDrvx64.sys (Symantec Corporation)
    DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130404.018\ex64.sys (Symantec Corporation)
    DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
    DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
    DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130404.018\eng64.sys (Symantec Corporation)
    DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130404.001\IDSviA64.sys (Symantec Corporation)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://mystart.toshiba.com [binary data]
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
    IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
    IE:64bit: - HKLM\..\SearchScopes\{3D99CF16-1853-41FF-962D-DF6CFB884979}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://mystart.toshiba.com [binary data]
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{3D99CF16-1853-41FF-962D-DF6CFB884979}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS

    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
    IE - HKCU\..\SearchScopes,DefaultScope =
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3503.0728: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

    64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}: C:\PROGRAM FILES\UPDATER BY SWEETPACKS\FIREFOX
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\coFFPlgn\ [2013/08/04 13:54:29 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\IPSFFPlgn\ [2013/03/05 18:48:29 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\Lyrics@LyricsContainer.co: C:\Program Files (x86)\LyricsContainer\116.xpi


    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter},
    CHR - homepage: http://www.google.com/
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
    CHR - plugin: Intel\u00C2\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
    CHR - plugin: Intel\u00C2\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
    CHR - plugin: Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
    CHR - plugin: Norton Identity Safe (Enabled) = C:\Users\jleem_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.3.2.10_0\npcoplgn.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
    CHR - plugin: WildTangent Games App V2 Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
    CHR - plugin: Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll
    CHR - Extension: Google Docs = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
    CHR - Extension: Google Drive = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
    CHR - Extension: YouTube = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Google Search = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Norton Identity Protection = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.0.10_0\
    CHR - Extension: Gmail = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

    O1 HOSTS File: ([2012/07/26 01:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
    O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
    O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
    O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4:64bit: - HKLM..\Run: [] File not found
    O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
    O4:64bit: - HKLM..\Run: [SRS Premium Sound HD] C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe (SRS Labs, Inc.)
    O4:64bit: - HKLM..\Run: [TCrdMain] C:\Program Files\Toshiba\Hotkey\TCrdMain_Win8.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TecoResident] C:\Program Files\Toshiba\Teco\TecoResident.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TODDMain] C:\Program Files (x86)\Toshiba\System Setting\TODDMain.exe ()
    O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\Toshiba\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TSleepSrv] C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
    O4 - HKLM..\Run: [DigiDo] C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe (Affinegy, Inc.)
    O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
    O4 - HKLM..\Run: [ToshibaAppPlace] C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe (Toshiba)
    O4 - HKCU..\Run: [NETGEARGenie] C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
    O4 - Startup: C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE ()
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Activities present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
    O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O1364bit: - gopher Prefix: missing
    O13 - gopher Prefix: missing
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{1ADB8D32-5A05-4207-9B7A-98F473342EA0}: DhcpNameServer = 209.18.47.61 209.18.47.62
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D686A208-E0D7-4937-9B06-4CF98EF601CF}: DhcpNameServer = 209.18.47.61 209.18.47.62
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O20:64bit: - AppInit_DLLs: (c:\progra~3\wincert\win64c~1.dll) - c:\ProgramData\Wincert\win64cert.dll ()
    O20 - AppInit_DLLs: (c:\progra~3\wincert\win32c~1.dll) - c:\ProgramData\Wincert\win32cert.dll ()
    O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
    O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O30 - LSA: Security Packages - (livessp) - File not found
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = comfile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/08/09 00:59:10 | 000,000,000 | ---D | C] -- C:\_OTL
    [2013/08/08 21:56:30 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\scofi_000\Desktop\OTL.exe
    [2013/08/04 14:16:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Checkup
    [2013/08/04 14:16:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PC Checkup
    [2013/08/04 11:16:59 | 000,000,000 | ---D | C] -- C:\windows\ERDNT
    [2013/08/04 11:08:07 | 000,000,000 | ---D | C] -- C:\windows\pss
    [2013/08/04 10:23:03 | 000,000,000 | ---D | C] -- C:\ProgramData\HitmanPro
    [2013/08/04 10:20:56 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Local\LogMeIn Rescue Applet
    [2013/08/04 09:26:00 | 002,219,520 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\dwmcore.dll
    [2013/08/04 09:25:59 | 006,987,008 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntoskrnl.exe
    [2013/08/04 09:25:59 | 002,391,280 | ---- | C] (Microsoft Corporation) -- C:\windows\explorer.exe
    [2013/08/04 09:25:59 | 002,106,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\explorer.exe
    [2013/08/04 09:25:59 | 001,842,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\dwmcore.dll
    [2013/08/04 09:25:58 | 001,527,808 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mfcore.dll
    [2013/08/04 09:25:58 | 000,729,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\samsrv.dll
    [2013/08/04 09:25:57 | 001,453,568 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mfcore.dll
    [2013/08/04 09:25:56 | 001,403,296 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winload.efi
    [2013/08/04 09:25:56 | 001,271,584 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winload.exe
    [2013/08/04 09:25:56 | 000,523,264 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\XpsGdiConverter.dll
    [2013/08/04 09:25:55 | 001,217,352 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winresume.efi
    [2013/08/04 09:25:49 | 001,093,904 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winresume.exe
    [2013/08/04 09:25:44 | 001,048,576 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mfasfsrcsnk.dll
    [2013/08/04 09:25:44 | 000,850,944 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mfasfsrcsnk.dll
    [2013/08/04 09:25:44 | 000,583,168 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mscms.dll
    [2013/08/04 09:25:44 | 000,364,544 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\XpsGdiConverter.dll
    [2013/08/04 09:25:44 | 000,337,152 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\USBXHCI.SYS
    [2013/08/04 09:25:44 | 000,213,248 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\UCX01000.SYS
    [2013/08/04 09:25:44 | 000,207,872 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\DeviceSetupManager.dll
    [2013/08/04 09:25:44 | 000,194,816 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\sdbus.sys
    [2013/08/04 09:25:44 | 000,190,976 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\vdsutil.dll
    [2013/08/04 09:25:44 | 000,125,184 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\dumpsd.sys
    [2013/08/04 09:25:44 | 000,106,496 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\samlib.dll
    [2013/08/04 09:25:44 | 000,080,896 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\MbaeParserTask.exe
    [2013/08/04 09:25:43 | 000,037,632 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\BthAvrcpTg.sys
    [2013/08/04 09:21:36 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Roaming\PCCUStubInstaller
    [2013/07/17 19:41:53 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Local\ElevatedDiagnostics
    [2013/07/10 16:53:17 | 001,838,080 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\DWrite.dll
    [2013/07/10 16:52:37 | 000,595,968 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\qedit.dll
    [2013/07/10 16:52:37 | 000,496,640 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\qedit.dll
    [2013/07/10 16:52:10 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
    [2013/07/10 16:52:06 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
    [2013/07/10 16:52:06 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
    [2013/07/10 16:52:06 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
    [2013/07/10 16:52:06 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
    [2013/07/10 16:52:00 | 002,842,112 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\WMVDECOD.DLL
    [2013/07/10 16:52:00 | 002,620,928 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\WMVDECOD.DLL

    ========== Files - Modified Within 30 Days ==========

    [2013/08/09 01:39:00 | 000,000,922 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/08/09 01:36:10 | 000,848,230 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
    [2013/08/09 01:36:10 | 000,719,418 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
    [2013/08/09 01:36:10 | 000,132,748 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
    [2013/08/09 01:35:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
    [2013/08/09 01:32:46 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
    [2013/08/09 01:31:17 | 000,000,918 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/08/09 01:30:42 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
    [2013/08/09 01:30:40 | 761,864,191 | -HS- | M] () -- C:\hiberfil.sys
    [2013/08/09 01:30:00 | 000,000,101 | ---- | M] () -- C:\windows\DeleteOnReboot.bat
    [2013/08/09 01:27:30 | 000,666,633 | ---- | M] () -- C:\Users\scofi_000\Desktop\AdwCleaner.exe
    [2013/08/09 01:20:37 | 000,001,103 | ---- | M] () -- C:\Users\scofi_000\Desktop\Continue Zip Opener Installation.lnk
    [2013/08/08 21:56:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\scofi_000\Desktop\OTL.exe
    [2013/08/08 21:50:14 | 000,000,138 | ---- | M] () -- C:\Users\scofi_000\Desktop\MBR.zip
    [2013/08/08 21:46:42 | 000,000,512 | ---- | M] () -- C:\Users\scofi_000\Desktop\MBR.dat
    [2013/08/08 21:36:39 | 000,891,115 | ---- | M] () -- C:\Users\scofi_000\Desktop\SecurityCheck.exe
    [2013/08/04 15:43:44 | 000,001,120 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/08/04 12:35:16 | 000,006,899 | ---- | M] () -- C:\windows\wininit.ini
    [2013/08/04 11:16:14 | 000,001,115 | ---- | M] () -- C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk
    [2013/08/04 11:16:13 | 000,000,916 | ---- | M] () -- C:\Users\scofi_000\Desktop\ERUNT.lnk
    [2013/07/17 20:02:33 | 000,422,160 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT

    ========== Files Created - No Company Name ==========

    [2013/08/09 01:29:27 | 000,000,101 | ---- | C] () -- C:\windows\DeleteOnReboot.bat
    [2013/08/09 01:27:30 | 000,666,633 | ---- | C] () -- C:\Users\scofi_000\Desktop\AdwCleaner.exe
    [2013/08/09 01:20:36 | 000,001,103 | ---- | C] () -- C:\Users\scofi_000\Desktop\Continue Zip Opener Installation.lnk
    [2013/08/08 21:50:14 | 000,000,138 | ---- | C] () -- C:\Users\scofi_000\Desktop\MBR.zip
    [2013/08/08 21:46:42 | 000,000,512 | ---- | C] () -- C:\Users\scofi_000\Desktop\MBR.dat
    [2013/08/08 21:36:28 | 000,891,115 | ---- | C] () -- C:\Users\scofi_000\Desktop\SecurityCheck.exe
    [2013/08/04 15:43:43 | 000,001,120 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/08/04 10:20:58 | 000,002,198 | ---- | C] () -- C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ID1028688 TPUSA, Inc..lnk
    [2013/08/04 09:26:00 | 000,386,642 | ---- | C] () -- C:\windows\SysNative\ApnDatabase.xml
    [2013/07/17 20:02:21 | 000,422,160 | ---- | C] () -- C:\windows\SysNative\FNTCACHE.DAT
    [2013/06/22 02:25:42 | 000,006,899 | ---- | C] () -- C:\windows\wininit.ini
    [2013/06/21 21:36:41 | 000,000,037 | -HS- | C] () -- C:\Users\scofi_000\AppData\Local\70149b02515b3bb20dd492.47983420
    [2013/03/05 18:51:52 | 000,083,968 | ---- | C] () -- C:\windows\SysWow64\OEMLicense.dll
    [2012/09/24 04:27:09 | 000,451,072 | ---- | C] () -- C:\windows\SysWow64\ISSRemoveSP.exe
    [2012/08/06 09:36:22 | 000,598,780 | ---- | C] () -- C:\windows\SysWow64\igvpkrng700.bin
    [2012/08/06 09:36:08 | 000,064,512 | ---- | C] () -- C:\windows\SysWow64\igdde32.dll
    [2012/08/06 09:36:06 | 000,755,048 | ---- | C] () -- C:\windows\SysWow64\igcodeckrng700.bin
    [2012/07/26 04:13:10 | 000,215,943 | ---- | C] () -- C:\windows\SysWow64\dssec.dat
    [2012/07/26 04:13:09 | 000,000,741 | ---- | C] () -- C:\windows\SysWow64\NOISE.DAT
    [2012/07/26 03:21:26 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
    [2012/07/25 21:17:42 | 000,043,520 | ---- | C] () -- C:\windows\SysWow64\BWContextHandler.dll
    [2012/07/25 16:37:29 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
    [2012/07/25 16:28:31 | 000,364,544 | ---- | C] () -- C:\windows\SysWow64\msjetoledb40.dll
    [2012/06/02 10:31:19 | 000,673,088 | ---- | C] () -- C:\windows\SysWow64\mlang.dat
    [2012/04/20 16:59:44 | 000,001,536 | ---- | C] () -- C:\windows\SysWow64\IusEventLog.dll

    ========== ZeroAccess Check ==========

    [2013/07/05 21:46:15 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/03/06 02:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/03/06 01:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== LOP Check ==========

    [2013/03/20 21:29:24 | 000,000,000 | ---D | M] -- C:\Users\scofi_000\AppData\Roaming\Book Place
    [2013/03/31 22:27:10 | 000,000,000 | ---D | M] -- C:\Users\scofi_000\AppData\Roaming\MusicNet
    [2013/03/06 17:44:42 | 000,000,000 | ---D | M] -- C:\Users\scofi_000\AppData\Roaming\Opera
    [2013/08/04 09:21:36 | 000,000,000 | ---D | M] -- C:\Users\scofi_000\AppData\Roaming\PCCUStubInstaller
    [2013/03/05 18:47:31 | 000,000,000 | ---D | M] -- C:\Users\scofi_000\AppData\Roaming\WinBatch

    ========== Purity Check ==========



    < End of report >

  2. #12
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hi Scofield,

    1. Delete cache and other browser data in Chrome
    • Click the Chrome menu on the browser toolbar.
    • Select Tools.
    • Select Clear browsing data.
    • In the dialogue that appears, select the highlighted check-boxes for the types of information that you want to remove.
      • Clear browsing history
      • Clear download history
      • Empty the cache
      • Delete cookies and other site and plug-in data
      • Clear saved passwords
      • Clear saved Autofill form data
      • Clear data from hosted apps
      • Deauthorize content licenses
    • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
    • Click Clear browsing data.

    =========================

    2. Run OTL.exe

    Windows Vista and Windows 7 users Right Click and select "Run as Administrator"
    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

      Code:
      :Files
      C:\PROGRAM FILES\UPDATER BY SWEETPACKS
      
      :Commands
      [purity]
      [createrestorepoint]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Then re-run OTL and post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

    =========================

    3. Malwarebytes' Anti-Malware

    Locate Malwarebytes' Anti-Malware (it should be on your desktop).
    If not, download it here

    Right click mbam-setup.exe and select "Run as Administrator" and follow the prompts to install the program.
    • At the end, be sure a check-mark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan as shown below.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

    =========================

    4. ESET Online Scanner

    *Note:
    • It is recommended to disable on-board antivirus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
    • Please don't go surfing while your resident protection is disabled!
    • Once the scan is finished remember to re-enable your antivirus along with your anti-spyware programs.

    ** You need to run your browser with Administrator Rights, to do so right click your browsers short cut and select "Run as Administrator".

    = = = = = = = = = = = = = = = = = = = =

    Go here to run ESET Online Scanner

    (Note: You can use Internet Explorer or FireFox for this scan. If you use FireFox you will be asked to install an additional component. Please allow this.)

    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Disable your Antivirus software. You can usually do this with its Notification Tray icon near the clock
    • Click Start
    • Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is Checked.
    • Click Scan.
    • Wait for the scan to finish.
    • When the scan completes, click List of found threats
    • click Export to Text file and save the file to your desktop using a unique name, such as ESETScan.
    • Include the contents of this report in your next reply

      Note - when ESET doesn't find any threats, no report will be created.
    • Push the back button.
    • Push Finish
    • Re-enable your Antivirus software.

    =========================

    In your next post please provide the following:

    • OTL.txt
    • MBAM log
    • ESET's log.txt
    • Any remaining symptoms?
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  3. #13
    Member
    Join Date
    Apr 2006
    Posts
    69

    Default

    Hi OCD.... I should tell you, I ran OTL, and got a log, but I was in I.E., so I re-did the log again in Chrome, so the log I'm posting is from the second run in Chrome. Sorry, I wasn't thinking. The first log should be on here somewhere if you need it.

    All processes killed
    ========== FILES ==========
    File\Folder C:\PROGRAM FILES\UPDATER BY SWEETPACKS not found.
    ========== COMMANDS ==========
    Restore point Set: OTL Restore Point

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: jleem_000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public

    User: scofi_000
    ->Temp folder emptied: 182706 bytes
    ->Temporary Internet Files folder emptied: 3057317 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 7705400 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 21854 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 10.00 mb
    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.08.09.07

    Windows 8 x64 NTFS
    Internet Explorer 10.0.9200.16635
    scofi_000 :: SHERLOCK [administrator]

    8/9/2013 6:01:32 PM
    mbam-log-2013-08-09 (18-01-32).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 265893
    Time elapsed: 4 minute(s), 29 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 7
    C:\Users\jleem_000\Downloads\FlashPlayer__2114_i22219323_il42840.exe (PUP.Optional.Amonetize) -> Quarantined and deleted successfully.
    C:\Users\jleem_000\Downloads\Setup (1).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
    C:\Users\jleem_000\Downloads\Setup (2).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
    C:\Users\jleem_000\Downloads\Setup (3).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
    C:\Users\jleem_000\Downloads\Setup (4).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
    C:\Users\scofi_000\Downloads\Setup.exe (PUP.Optional.AirInstaller) -> Quarantined and deleted successfully.
    C:\Windows\Installer\1f3990ea.msi (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.

    (end)

    Will post this now, then continue....

  4. #14
    Member
    Join Date
    Apr 2006
    Posts
    69

    Default

    ESET scan results....

    C:\Program Files (x86)\Lphant Applications\Mediabar\Datamngr\DnsBHO.dll a variant of Win32/Toolbar.SearchSuite application
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM114.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM121.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM124.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM13.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM14.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM15.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM17.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM21.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM26.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM29.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip Win32/Bagle.gen.zip worm
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip Win32/Bagle.gen.zip worm
    C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip Win32/Bagle.gen.zip worm
    C:\Users\jleem_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj\1.4.0.0_0\mgHelperGC.dll Win32/SweetIM.E application
    C:\Users\jleem_000\Downloads\Setup.exe a variant of Win32/AirAdInstaller.A application
    C:\Users\jleem_000\Music\audacity.exe a variant of Win32/InstallIQ application
    C:\Users\scofi_000\Downloads\ZipOpenerSetup.exe Win32/InstallCore.BN application
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip Win32/Bagle.gen.zip worm
    C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip Win32/Bagle.gen.zip worm
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files\Updater By SweetPacks\Extension32.dll a variant of Win32/Toolbar.Perion.A application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe a variant of Win32/Toolbar.BitCocktail.B application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files\Updater By SweetPacks\InstallerHelper.dll a variant of Win32/Toolbar.BitCocktail.A application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files (x86)\Lphant Applications\Mediabar\Datamngr\datamngr.dll a variant of Win32/Toolbar.SearchSuite.C application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files (x86)\Lphant Applications\Mediabar\Datamngr\datamngrUI.exe a variant of Win32/Toolbar.SearchSuite.A application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files (x86)\Lphant Applications\Mediabar\Datamngr\IEBHO.dll a variant of Win32/Toolbar.SearchSuite application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files (x86)\Lphant Applications\Mediabar\Datamngr\x64\datamngr.dll a variant of Win64/Toolbar.SearchSuite.A application
    C:\_OTL\MovedFiles\08092013_005910\C_Program Files (x86)\Lphant Applications\Mediabar\Datamngr\x64\IEBHO.dll a variant of Win64/Toolbar.SearchSuite.A application

  5. #15
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hi Scofield,

    Run OTL.exe

    Windows Vista and Windows 7 users Right Click and select "Run as Administrator"
    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

      Code:
      :Files
      C:\Program Files (x86)\Lphant Applications\Mediabar\Datamngr\DnsBHO.dll
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM114.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM121.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM124.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM13.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM14.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM15.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM17.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM21.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM26.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM29.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip
      C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip 
      C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip 
      C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip 
      C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip 
      C:\Users\jleem_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj\1.4.0.0_0\mgHelperGC.dll 
      C:\Users\jleem_000\Downloads\Setup.exe 
      C:\Users\jleem_000\Music\audacity.exe 
      C:\Users\scofi_000\Downloads\ZipOpenerSetup.exe
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip 
      C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip 
      
      :Commands
      [purity]
      [createrestorepoint]
      [emptytemp]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Then re-run OTL and post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

    =========================

    In your next post please provide the following:

    • OTL.txt
    Last edited by OCD; 2013-08-10 at 03:34.
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  6. #16
    Member
    Join Date
    Apr 2006
    Posts
    69

    Default

    This should be what you need OCD.

    All processes killed
    ========== FILES ==========
    File\Folder C:\Program Files (x86)\Lphant Applications\Mediabar\Datamngr\DnsBHO.dll not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM114.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM121.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM124.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM13.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM14.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM15.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM17.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM21.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM26.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\SweetIM29.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip not found.
    File\Folder C:\ProgramData\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip not found.
    File\Folder C:\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip not found.
    File\Folder C:\Users\jleem_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj\1.4.0.0_0\mgHelperGC.dll not found.
    File\Folder C:\Users\jleem_000\Downloads\Setup.exe not found.
    File\Folder C:\Users\jleem_000\Music\audacity.exe not found.
    File\Folder C:\Users\scofi_000\Downloads\ZipOpenerSetup.exe not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM114.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM121.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM124.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM13.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM14.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM15.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM17.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM21.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM26.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SweetIM29.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO37.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO43.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO48.zip not found.
    File\Folder C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\WebCakeBHO50.zip not found.
    ========== COMMANDS ==========
    Restore point Set: OTL Restore Point

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: jleem_000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public

    User: scofi_000
    ->Temp folder emptied: 181073 bytes
    ->Temporary Internet Files folder emptied: 128 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 6836786 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 7.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 08092013_212836

    Files\Folders moved on Reboot...
    C:\Users\scofi_000\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

  7. #17
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hi Scofield,

    Re-run OTL (it should be located on your desktop).

    Windows Vista and Windows 7 & 8 users Right Click and select "Run as Administrator" on the icon to run it.
    • Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Uncheck the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open one notepad window. OTL.Txt. (No Extras.txt will be produced)
      Note:The log can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the file, and post it with your next reply.

    =========================

    In your next post please provide the following:

    • OTL.txt
    • Any remaining issues?
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  8. #18
    Member
    Join Date
    Apr 2006
    Posts
    69

    Default

    Hi OCD! Here is your requested log. No issues left that I can tell. My original symptom was a message saying my network adapter was not working. That happened again, but this time wifi networks showed up, and I was able to connect to mine this time. When this first started no available networks would even show up. Here is the log you requested....

    OTL logfile created on: 8/10/2013 2:22:05 AM - Run 3
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\scofi_000\Desktop
    64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16635)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    5.89 Gb Total Physical Memory | 4.10 Gb Available Physical Memory | 69.71% Memory free
    7.07 Gb Paging File | 5.22 Gb Available in Paging File | 73.85% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 586.06 Gb Total Space | 532.56 Gb Free Space | 90.87% Space Free | Partition Type: NTFS

    Computer Name: SHERLOCK | User Name: scofi_000 | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
    Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - C:\Users\scofi_000\Desktop\OTL.exe (OldTimer Tools)
    PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
    PRC - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccsvchst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyService.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TWC WiFi.exe (Affinegy, Inc.)
    PRC - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    PRC - C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe ()
    PRC - C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe (TOSHIBA Corporation)
    PRC - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe (Symantec Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
    PRC - C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
    PRC - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)


    ========== Modules (No Company Name) ==========

    MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppgooglenaclpluginchrome.dll ()
    MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll ()
    MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libglesv2.dll ()
    MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libegl.dll ()
    MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ffmpegsumo.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyServicePS.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\UbeeDVW3201BLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisDG860ALOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisTG862GLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\ArrisTG852GLOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\NetgearWNR1000v3LOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\gateways\MotorolaSBG900LOC.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\DigiDoFlavor.dll ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
    MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Map.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Resource.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\SvtNetworkTool.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_RouterConfiguration.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_ParentalControl.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Internet.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Ui.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_Update.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Statistics.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_WirelessExport.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_NetworkProblem.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\Genie.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Wireless.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Airprint.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DragonNetTool.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DiagnoseDll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\airprintdll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\DiagnosePlugin.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\WSetupApiPlugin.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QRCode.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\NetcardApi.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\SVTUtils.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\WSetupDll.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\drivers\libntgr_api.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe ()
    MOD - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\wincfi39.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtGui4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtCore4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtNetwork4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\QtXml4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qjpeg4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qico4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qgif4.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\libgcc_s_dw2-1.dll ()
    MOD - C:\Program Files (x86)\NETGEAR Genie\bin\mingwm10.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\imageformats\qjpeg4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtGui4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtXml4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtCore4.dll ()
    MOD - C:\Program Files (x86)\Time Warner Cable\TWC WiFi\QtNetwork4.dll ()


    ========== Services (SafeList) ==========

    SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
    SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
    SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
    SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
    SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
    SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
    SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
    SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
    SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
    SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
    SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
    SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
    SRV:64bit: - (TOSHIBA eco Utility Service) -- C:\Program Files\Toshiba\Teco\TecoService.exe (TOSHIBA Corporation)
    SRV:64bit: - (TPCHSrv) -- C:\Program Files\Toshiba\TPHM\TPCHSrv.exe (TOSHIBA Corporation)
    SRV:64bit: - (TMachInfo) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe (TOSHIBA Corporation)
    SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
    SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
    SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
    SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
    SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
    SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
    SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
    SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
    SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
    SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
    SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)
    SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
    SRV:64bit: - (Intel(R) -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel(R) Corporation)
    SRV:64bit: - (TODDSrv) -- C:\Windows\SysNative\TODDSrv.exe (TOSHIBA Corporation)
    SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
    SRV - (NIS) -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe (Symantec Corporation)
    SRV - (NAT) -- C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe (Symantec Corporation)
    SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
    SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
    SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
    SRV - (AffinegyService) -- C:\Program Files (x86)\Time Warner Cable\TWC WiFi\AffinegyService.exe (Affinegy, Inc.)
    SRV - (Norton PC Checkup Application Launcher) -- C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe (Symantec Corporation)
    SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)
    SRV - (NETGEARGenieDaemon) -- C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe (NETGEAR)
    SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
    SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
    SRV - (PCCUJobMgr) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe (Symantec Corporation)
    SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe (Intel Corporation)
    SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
    SRV - (NOBU) -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe (Symantec Corporation)
    SRV - (Intel(R) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe (Intel Corporation)
    SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
    SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
    DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)
    DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)
    DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)
    DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)
    DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symefa64.sys (Symantec Corporation)
    DRV:64bit: - (SymDS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symds64.sys (Symantec Corporation)
    DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtsp64.sys (Symantec Corporation)
    DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)
    DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)
    DRV:64bit: - (SymNetS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symnets.sys (Symantec Corporation)
    DRV:64bit: - (ccSet_NIS) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ccsetx64.sys (Symantec Corporation)
    DRV:64bit: - (ccSet_NAT) -- C:\Windows\SysNative\Drivers\NATx64\0108000.020\ccsetx64.sys (Symantec Corporation)
    DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\Drivers\mbam.sys (Malwarebytes Corporation)
    DRV:64bit: - (NPF) -- C:\Windows\SysNative\Drivers\npf.sys (CACE Technologies, Inc.)
    DRV:64bit: - (SymIRON) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ironx64.sys (Symantec Corporation)
    DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtspx64.sys (Symantec Corporation)
    DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)
    DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)
    DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)
    DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)
    DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)
    DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)
    DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)
    DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)
    DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)
    DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)
    DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)
    DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)
    DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)
    DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)
    DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)
    DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)
    DRV:64bit: - (RTWlanE) -- C:\Windows\SysNative\Drivers\rtwlane.sys (Realtek Semiconductor Corporation )
    DRV:64bit: - (RTL8192Ce) -- C:\Windows\SysNative\Drivers\rtwlane.sys (Realtek Semiconductor Corporation )
    DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)
    DRV:64bit: - (SynTP) -- C:\Windows\SysNative\Drivers\SynTP.sys (Synaptics Incorporated)
    DRV:64bit: - (SmbDrvI) -- C:\Windows\SysNative\Drivers\Smb_driver_Intel.sys (Synaptics Incorporated)
    DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)
    DRV:64bit: - (Thotkey) -- C:\Windows\SysNative\Drivers\Thotkey.sys (Windows (R) Win 7 DDK provider)
    DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)
    DRV:64bit: - (Fs_Rec) -- C:\windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
    DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)
    DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)
    DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)
    DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)
    DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)
    DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)
    DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)
    DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)
    DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)
    DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)
    DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)
    DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)
    DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)
    DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)
    DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)
    DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)
    DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)
    DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)
    DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)
    DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)
    DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)
    DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)
    DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)
    DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)
    DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)
    DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)
    DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)
    DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)
    DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)
    DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)
    DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)
    DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)
    DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)
    DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)
    DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)
    DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)
    DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)
    DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)
    DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)
    DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)
    DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)
    DRV:64bit: - (TVALZ) -- C:\Windows\SysNative\Drivers\TVALZ_O.SYS (TOSHIBA Corporation)
    DRV:64bit: - (tdcmdpst) -- C:\Windows\SysNative\Drivers\tdcmdpst.sys (TOSHIBA Corporation.)
    DRV:64bit: - (TVALZFL) -- C:\Windows\SysNative\Drivers\TVALZFL.sys (TOSHIBA Corporation)
    DRV:64bit: - (L1C) -- C:\Windows\SysNative\Drivers\L1C63x64.sys (Qualcomm Atheros Co., Ltd.)
    DRV:64bit: - (FwLnk) -- C:\Windows\SysNative\Drivers\FwLnk.sys (TOSHIBA Corporation)
    DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)
    DRV:64bit: - (SymELAM) -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symelam.sys (Symantec Corporation)
    DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel(R) Corporation)
    DRV:64bit: - (tos_sps64) -- C:\Windows\SysNative\Drivers\tos_sps64.sys (TOSHIBA Corporation)
    DRV:64bit: - (RSUSBVSTOR) -- C:\Windows\SysNative\Drivers\RtsUVStor.sys (Realtek Semiconductor Corp.)
    DRV:64bit: - (ccSet_NARA) -- C:\Windows\SysNative\Drivers\NARAx64\0401000.00B\ccSetx64.sys (Symantec Corporation)
    DRV - (BHDrvx64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130322.001\BHDrvx64.sys (Symantec Corporation)
    DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130404.018\ex64.sys (Symantec Corporation)
    DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
    DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
    DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130404.018\eng64.sys (Symantec Corporation)
    DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130404.001\IDSviA64.sys (Symantec Corporation)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://mystart.toshiba.com [binary data]
    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
    IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
    IE:64bit: - HKLM\..\SearchScopes\{3D99CF16-1853-41FF-962D-DF6CFB884979}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://mystart.toshiba.com [binary data]
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{3D99CF16-1853-41FF-962D-DF6CFB884979}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS

    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com [binary data]
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
    IE - HKCU\..\SearchScopes,DefaultScope =
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3503.0728: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

    64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}: C:\PROGRAM FILES\UPDATER BY SWEETPACKS\FIREFOX
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\coFFPlgn\ [2013/08/04 13:54:29 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\IPSFFPlgn\ [2013/03/05 18:48:29 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\Lyrics@LyricsContainer.co: C:\Program Files (x86)\LyricsContainer\116.xpi


    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
    CHR - homepage: http://www.google.com/
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
    CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
    CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
    CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
    CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
    CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
    CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
    CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
    CHR - plugin: Java(TM) Platform SE 7 U25 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    CHR - plugin: WildTangent Games App V2 Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
    CHR - plugin: Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
    CHR - plugin: Java Deployment Toolkit 7.0.250.17 (Enabled) = C:\windows\SysWOW64\npDeployJava1.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
    CHR - Extension: Norton Identity Protection = C:\Users\scofi_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.0.10_0\

    O1 HOSTS File: ([2012/07/26 01:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
    O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
    O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
    O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4:64bit: - HKLM..\Run: [] File not found
    O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
    O4:64bit: - HKLM..\Run: [SRS Premium Sound HD] C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe (SRS Labs, Inc.)
    O4:64bit: - HKLM..\Run: [TCrdMain] C:\Program Files\Toshiba\Hotkey\TCrdMain_Win8.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TecoResident] C:\Program Files\Toshiba\Teco\TecoResident.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TODDMain] C:\Program Files (x86)\Toshiba\System Setting\TODDMain.exe ()
    O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\Toshiba\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
    O4:64bit: - HKLM..\Run: [TSleepSrv] C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe (TOSHIBA Corporation)
    O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
    O4 - HKLM..\Run: [DigiDo] C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe (Affinegy, Inc.)
    O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
    O4 - HKLM..\Run: [ToshibaAppPlace] C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe (Toshiba)
    O4 - HKCU..\Run: [NETGEARGenie] C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
    O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
    O4 - Startup: C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE ()
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Activities present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
    O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O1364bit: - gopher Prefix: missing
    O13 - gopher Prefix: missing
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{1ADB8D32-5A05-4207-9B7A-98F473342EA0}: DhcpNameServer = 209.18.47.61 209.18.47.62
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D686A208-E0D7-4937-9B06-4CF98EF601CF}: DhcpNameServer = 209.18.47.61 209.18.47.62
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O20:64bit: - AppInit_DLLs: (c:\progra~3\wincert\win64c~1.dll) - c:\ProgramData\Wincert\win64cert.dll ()
    O20 - AppInit_DLLs: (c:\progra~3\wincert\win32c~1.dll) - c:\ProgramData\Wincert\win32cert.dll ()
    O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
    O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O30 - LSA: Security Packages - (livessp) - File not found
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = comfile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/08/09 18:13:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
    [2013/08/09 00:59:10 | 000,000,000 | ---D | C] -- C:\_OTL
    [2013/08/08 21:56:30 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\scofi_000\Desktop\OTL.exe
    [2013/08/04 14:16:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Checkup
    [2013/08/04 14:16:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PC Checkup
    [2013/08/04 11:16:59 | 000,000,000 | ---D | C] -- C:\windows\ERDNT
    [2013/08/04 11:08:07 | 000,000,000 | ---D | C] -- C:\windows\pss
    [2013/08/04 10:23:03 | 000,000,000 | ---D | C] -- C:\ProgramData\HitmanPro
    [2013/08/04 10:20:56 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Local\LogMeIn Rescue Applet
    [2013/08/04 09:26:00 | 002,219,520 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\dwmcore.dll
    [2013/08/04 09:25:59 | 006,987,008 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntoskrnl.exe
    [2013/08/04 09:25:59 | 002,391,280 | ---- | C] (Microsoft Corporation) -- C:\windows\explorer.exe
    [2013/08/04 09:25:59 | 002,106,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\explorer.exe
    [2013/08/04 09:25:59 | 001,842,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\dwmcore.dll
    [2013/08/04 09:25:58 | 001,527,808 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mfcore.dll
    [2013/08/04 09:25:58 | 000,729,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\samsrv.dll
    [2013/08/04 09:25:57 | 001,453,568 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mfcore.dll
    [2013/08/04 09:25:56 | 001,403,296 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winload.efi
    [2013/08/04 09:25:56 | 001,271,584 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winload.exe
    [2013/08/04 09:25:56 | 000,523,264 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\XpsGdiConverter.dll
    [2013/08/04 09:25:55 | 001,217,352 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winresume.efi
    [2013/08/04 09:25:49 | 001,093,904 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winresume.exe
    [2013/08/04 09:25:44 | 001,048,576 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mfasfsrcsnk.dll
    [2013/08/04 09:25:44 | 000,850,944 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mfasfsrcsnk.dll
    [2013/08/04 09:25:44 | 000,583,168 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mscms.dll
    [2013/08/04 09:25:44 | 000,364,544 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\XpsGdiConverter.dll
    [2013/08/04 09:25:44 | 000,337,152 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\USBXHCI.SYS
    [2013/08/04 09:25:44 | 000,213,248 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\UCX01000.SYS
    [2013/08/04 09:25:44 | 000,207,872 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\DeviceSetupManager.dll
    [2013/08/04 09:25:44 | 000,194,816 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\sdbus.sys
    [2013/08/04 09:25:44 | 000,190,976 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\vdsutil.dll
    [2013/08/04 09:25:44 | 000,125,184 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\dumpsd.sys
    [2013/08/04 09:25:44 | 000,106,496 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\samlib.dll
    [2013/08/04 09:25:44 | 000,080,896 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\MbaeParserTask.exe
    [2013/08/04 09:25:43 | 000,037,632 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\BthAvrcpTg.sys
    [2013/08/04 09:21:36 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Roaming\PCCUStubInstaller
    [2013/07/17 19:41:53 | 000,000,000 | ---D | C] -- C:\Users\scofi_000\AppData\Local\ElevatedDiagnostics

    ========== Files - Modified Within 30 Days ==========

    [2013/08/10 02:11:34 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
    [2013/08/09 21:39:00 | 000,000,922 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/08/09 21:35:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
    [2013/08/09 21:34:53 | 000,848,230 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
    [2013/08/09 21:34:53 | 000,719,418 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
    [2013/08/09 21:34:53 | 000,132,748 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
    [2013/08/09 21:30:39 | 000,000,918 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/08/09 21:29:54 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
    [2013/08/09 21:29:49 | 761,864,191 | -HS- | M] () -- C:\hiberfil.sys
    [2013/08/09 01:30:00 | 000,000,101 | ---- | M] () -- C:\windows\DeleteOnReboot.bat
    [2013/08/09 01:27:30 | 000,666,633 | ---- | M] () -- C:\Users\scofi_000\Desktop\AdwCleaner.exe
    [2013/08/09 01:20:37 | 000,001,103 | ---- | M] () -- C:\Users\scofi_000\Desktop\Continue Zip Opener Installation.lnk
    [2013/08/08 21:56:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\scofi_000\Desktop\OTL.exe
    [2013/08/08 21:50:14 | 000,000,138 | ---- | M] () -- C:\Users\scofi_000\Desktop\MBR.zip
    [2013/08/08 21:46:42 | 000,000,512 | ---- | M] () -- C:\Users\scofi_000\Desktop\MBR.dat
    [2013/08/08 21:36:39 | 000,891,115 | ---- | M] () -- C:\Users\scofi_000\Desktop\SecurityCheck.exe
    [2013/08/04 15:43:44 | 000,001,120 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/08/04 12:35:16 | 000,006,899 | ---- | M] () -- C:\windows\wininit.ini
    [2013/08/04 11:16:14 | 000,001,115 | ---- | M] () -- C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ERUNT AutoBackup.lnk
    [2013/08/04 11:16:13 | 000,000,916 | ---- | M] () -- C:\Users\scofi_000\Desktop\ERUNT.lnk
    [2013/07/17 20:02:33 | 000,422,160 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT

    ========== Files Created - No Company Name ==========

    [2013/08/09 01:29:27 | 000,000,101 | ---- | C] () -- C:\windows\DeleteOnReboot.bat
    [2013/08/09 01:27:30 | 000,666,633 | ---- | C] () -- C:\Users\scofi_000\Desktop\AdwCleaner.exe
    [2013/08/09 01:20:36 | 000,001,103 | ---- | C] () -- C:\Users\scofi_000\Desktop\Continue Zip Opener Installation.lnk
    [2013/08/08 21:50:14 | 000,000,138 | ---- | C] () -- C:\Users\scofi_000\Desktop\MBR.zip
    [2013/08/08 21:46:42 | 000,000,512 | ---- | C] () -- C:\Users\scofi_000\Desktop\MBR.dat
    [2013/08/08 21:36:28 | 000,891,115 | ---- | C] () -- C:\Users\scofi_000\Desktop\SecurityCheck.exe
    [2013/08/04 15:43:43 | 000,001,120 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/08/04 10:20:58 | 000,002,198 | ---- | C] () -- C:\Users\scofi_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ID1028688 TPUSA, Inc..lnk
    [2013/08/04 09:26:00 | 000,386,642 | ---- | C] () -- C:\windows\SysNative\ApnDatabase.xml
    [2013/07/17 20:02:21 | 000,422,160 | ---- | C] () -- C:\windows\SysNative\FNTCACHE.DAT
    [2013/06/22 02:25:42 | 000,006,899 | ---- | C] () -- C:\windows\wininit.ini
    [2013/06/21 21:36:41 | 000,000,037 | -HS- | C] () -- C:\Users\scofi_000\AppData\Local\70149b02515b3bb20dd492.47983420
    [2013/03/05 18:51:52 | 000,083,968 | ---- | C] () -- C:\windows\SysWow64\OEMLicense.dll
    [2012/09/24 04:27:09 | 000,451,072 | ---- | C] () -- C:\windows\SysWow64\ISSRemoveSP.exe
    [2012/08/06 09:36:22 | 000,598,780 | ---- | C] () -- C:\windows\SysWow64\igvpkrng700.bin
    [2012/08/06 09:36:08 | 000,064,512 | ---- | C] () -- C:\windows\SysWow64\igdde32.dll
    [2012/08/06 09:36:06 | 000,755,048 | ---- | C] () -- C:\windows\SysWow64\igcodeckrng700.bin
    [2012/07/26 04:13:10 | 000,215,943 | ---- | C] () -- C:\windows\SysWow64\dssec.dat
    [2012/07/26 04:13:09 | 000,000,741 | ---- | C] () -- C:\windows\SysWow64\NOISE.DAT
    [2012/07/26 03:21:26 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
    [2012/07/25 21:17:42 | 000,043,520 | ---- | C] () -- C:\windows\SysWow64\BWContextHandler.dll
    [2012/07/25 16:37:29 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
    [2012/07/25 16:28:31 | 000,364,544 | ---- | C] () -- C:\windows\SysWow64\msjetoledb40.dll
    [2012/06/02 10:31:19 | 000,673,088 | ---- | C] () -- C:\windows\SysWow64\mlang.dat
    [2012/04/20 16:59:44 | 000,001,536 | ---- | C] () -- C:\windows\SysWow64\IusEventLog.dll

    ========== ZeroAccess Check ==========

    [2013/07/05 21:46:15 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/03/06 02:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/03/06 01:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    < End of report >

  9. #19
    Malware Team-Emeritus
    Join Date
    Sep 2012
    Location
    Florida, USA
    Posts
    1,161

    Default

    Hi Scofield,

    Your log appears to be clean.

    We have a few items to take care of before we get to the All Clean Speech.

    =========================

    Clean up with OTL:
    • Right-click OTL.exe select "Run as Administrator" to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    =========================

    You can now delete any tools and/or logs remaining on your desktop.

    =========================

    Delete All But the Most Recent Restore Point
    1. Open Disk Cleanup by clicking the Start button . In the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.
    2. If prompted, select the drive that you want to clean up, and then click OK.
    3. In the Disk Cleanup for (drive letter) dialog box, click Clean up system files. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    4. If prompted, select the drive that you want to clean up, and then click OK.
    5. Click the More Options tab, under System Restore and Shadow Copies, click Clean up.
    6. In the Disk Cleanup dialog box, click Delete.
    7. Click Delete Files, and then click OK.

    =========================

    Uninstall via Programs and Features

    Click Start > Control Panel > Programs and Features. Locate and select the following that are present on the list and click the Remove button:
    • Adobe Reader 10.1.7

    =========================

    Adobe Reader:

    Go to http://get.adobe.com/reader/otherversions/
    • Use the drop down menu's to select your operating system
    • Select your language > Select The current version of Adobe Reader for your language
    • Remove the check mark from the box "Free! McAfee Security Scan Plus"
    • Click the Download button, and follow the onscreen directions to complete the installation.
    Please note, depending on your settings, you may have to temporarily disable your antivirus software for the Adobe Reader update.

    =========================

    Disable Java in Web Browsers
    There is a vulnerability with regards to Java and web browsers. Therefore, we recommend to disable java in web browsers.
    More information can be found here: http://www.techsupportforum.com/foru...rs-683721.html

    • Click on the Start button and then click on the Control Panel option.
    • In the Control Panel Search enter Java Control Panel.
    • Click on the Java icon to open the Java Control Panel.



    Disable Java through the Java Control Panel

    • In the Java Control Panel, click on the Security tab.
    • Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser.
    • Click Apply. When the Windows User Account Control (UAC) dialog appears, allow permissions to make the changes.
    • Click OK in the Java Plug-in confirmation window.
    • Restart the browser for changes to take effect.



    =========================

    With the above items taken care of let's move on to the All Clean part of the process.

    The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Impliment what you need.

    This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

    Here are some tips to reduce the potential for spyware infection in the future:

    Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

    Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

    Free Anti-Virus

    Free Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.

    Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

    Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

    WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

    Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

    Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
    OCD
    ----------
    Graduate of WTT Classroom
    Member of UNITE

    Threads will be closed if no response after 5 days

  10. #20
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    Join Date
    Apr 2006
    Posts
    69

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    Hi OCD, and thank you! I am finishing up all of your instructions. The only thing I couldn't find was •Change the Installation of desktop items to Prompt
    Any other instructions?

    Scofield.

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