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Thread: product not yet delivered

  1. #1
    Junior Member
    Join Date
    Aug 2013
    Posts
    3

    Default product not yet delivered

    I made a transaction for spybot search and destroy av version
    The transaction details are:

    Transaction for the value of: USD 15.59
    Description: Spybot Search & Destroy
    From: Safer-Networking Ltd.
    Merchant's cart ID: 666
    Authorisation Date/Time: 03/Aug/2013 22:17:41
    WorldPay's transaction ID: 2715074499
    This is not a tax receipt.

    I tried to solve this by customer support. .. but even after many e mails there's no reply from the team or the customer support....

  2. #2
    Junior Member
    Join Date
    Aug 2013
    Posts
    3

    Thumbs down product not delivered

    i made this payment through http://www.safer-networking.org/

    Transaction details:

    Transaction for the value of: USD 15.59
    Description: Spybot Search & Destroy
    From: Safer-Networking Ltd.
    Merchant's cart ID: 666
    Authorisation Date/Time: 03/Aug/2013 22:17:41
    WorldPay's transaction ID: 2715074499


    ive tried every thing to contact the customer support team,... but no replies what so ever,..
    kindly respond

  3. #3
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961

    Default

    Hello prapul,

    Please make sure that you enable emails from safer-networking.ie as sometimes it happens that web-based email services such as gmail, hotmail or yahoo transfer emails from Safer-Networking straight to the spam filter.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
    Junior Member
    Join Date
    Aug 2013
    Posts
    3

    Default

    Quote Originally Posted by tashi View Post
    Hello prapul,

    Please make sure that you enable emails from safer-networking.ie as sometimes it happens that web-based email services such as gmail, hotmail or yahoo transfer emails from Safer-Networking straight to the spam filter.

    Best regards.
    thank u !!

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