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Thread: Help with Qtrax removal

  1. #1
    Junior Member
    Join Date
    Aug 2013
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    1

    Default Help with Qtrax removal

    Hi,

    I somehow got a program called Qtrax installed on my machine...I'm not sure how. I have tried to remove it under the Windows add/remove programs, and it "seems" to work, but then the program reinstalls itself somehow. When this happens it also opens some windows on my Firefox browser ("Sponsorship" is one of them). I have Windows 7. I have tried removing the program folders but they just get put right back. I have run Spybot as well and it doesn't seem to detect this program. How do I get rid of this thing? Thanks!

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
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    USA
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    30,955

    Default

    Hello technigirl,

    Please see the FAQ which includes guidelines for this forum in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic providing the logs, a volunteer analyst will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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