HELP - hyjacked brouser and other malware..

[pgbacal]

I had to run the AVG remover twice,and 2 reboots, before combofix started working. It downloaded Microsoft Recover Consule and continued through 50 stages, when the screen went blank and the computer rebooted by itself.

Then I didn't see combofix any more, nor any screens telling me it had finished and was preparing the log. I opened 'My Computer' to go to the combofix directory to look for the txt file, but instead found the that combofix shows a tree of my hard drives and my drives were now under the directory combofix, and no txt file was there.

I really don't understand what is happening.

Hi pgbacal

Try this

Unistall AVG

Download AVG Remover: http://www.avg.com/ww-en/utilities
Choose the version compatible with your OS
Place the file on the Desktop
Double-click on the tool to run
restart the system

[Robybel]

Hi pgbacal

Try to re-reboot, next, go in C:\ and find the txt

[pgbacal]

Sorry but I can't find the combofix.txt file anywhere. I did a search, unsuccessfully. I then ran the combofix again and the same thing happened. I made sure my avast for permanently disabled so it wouldn't start when the computer rebooted itself.

The combofix ran and reached the 50th stage and then rebooted automatically. I got my two usual problematic messages - 1. The computer finds new hardware and asks me to install it. I closed this screen (I've been having these problems for a few weeks now with the mouse and keyboard)
2. The computer asks me if I want to keep blocking windows explorer or not. I really don't understand this message so I just answer - "later" (3 options, unblock, keep blocking, or deal with it later).

After this I searched for the file combofix.txt. I find the folder in C:Combofix, but when I open it I get a mirror of my hard drive.

I am at a loss. Perhaps I should go back to some of the original programs you asked me to run or do you think perhaps that a total reformat of my C: might solve my problems. While I have an original windows XP that is all I have.

Any and all suggestions welcome.

Hi pgbacal

Try to re-reboot, next, go in C:\ and find the txt

[Robybel]

Hi pgbacal

you think perhaps that a total reformat of my C: might solve my problems.

Surely. But let me try this one


Please click HERE to download Kaspersky Virus Removal Tool (click on the Download link for Version 11).
NOTE. This is quite large file, so be patient.

• Double click on the file you just downloaded and let it install.
• It will install to your desktop (be patient; it may take a while).
• Accept license agreement and click "Start" button.
• Click on Settings button
  
  • In Scan scope leave pre-checked items as they're and also checkmark My Computer
  • In Actions checkmark Select action: (disinfect; delete if disinfection fails) instead of preselected Prompt on detection
• Click on Automatic Scan tab and then click on Start scanning button.
• Before it is done it may prompt for action regardless of the setting so choose delete if prompted.
• When the scan is done NO log will be produced.
• Click on Report button then on Automatic Scan report tab.
• Right click anywhere within right pane, click Select All then right click again and click Copy.
• This will copy the items that it found to the clipboard you can then open notepad (go to start then run then type in notepad) and choose paste to paste the contents into Notepad.
• You can save this on the desktop.
• Post the contents of the document in your next reply.

[Robybel]

Still with me?

[Robybel]

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