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Thread: Help!!!

  1. #1
    Junior Member
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    Default Help!!!

    Hi, I have an issue on my computer and I ran the scan on it, and found a bunch of stuff. I tried to have the program remove them, but it said I needed an administrator do it. This is my home computer that only I use. I need to get this stuff off my computer. It is effecting functionality. What am I doing wrong? And how do I do it right? Please help.
    Last edited by tashi; 2013-08-26 at 17:48. Reason: Moved from the Tavern

  2. #2
    Member of Team Spybot tashi's Avatar
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    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default Apparently need more help

    Quote Originally Posted by tashi View Post

    Thank you for that. It did take care of some issues, but I think I have one that is stuck somehow. Whenever I click on just about anything I get tabs loading with ads to load other stuff. Most of the URLs start with gzj.jsopen. and then a bunch of other letters and stuff. Do you know what this is and how to get rid of it? It is highly annoying and I am concerned about what it might be doing to my computer. I really appreciate your help.

    mmttw

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Hi mmttw,
    Quote Originally Posted by mmttw View Post
    Whenever I click on just about anything I get tabs loading with ads to load other stuff. Most of the URLs start with gzj.jsopen. and then a bunch of other letters and stuff.
    Someone can help you with that if you start a topic in the Malware Removal Forum where a volunteer analyst will advise when available.

    First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.

    http://forums.spybot.info/showthread.php?t=288

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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