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Thread: win32.Downloader.gen found by spybot search and destroy

  1. #1
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    Default win32.Downloader.gen found by spybot search and destroy

    Hi. I am having a similar problem with this poster (http://forums.spybot.info/showthread...er-gen-malware!). I run Malwarebytes Chameleon and Malwarebytes free but found nothing. Can someone please help? What can I do to get rid of this? Many thanks.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello,

    Please see win32.downloader.gen first and if that does not help visit the forum FAQ

    The latter would require you start a new topic providing the logs.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Quote Originally Posted by tashi View Post
    Hello,

    Please see win32.downloader.gen first and if that does not help visit the forum FAQ

    The latter would require you start a new topic providing the logs.

    Best regards.
    Many thanks. Following my initial post I run 'AdwCleaner' and 'Temp File Cleaner' and it seems to have done the job. When I run Spybot search and destroy now the log is clear, no more Win32.downloader.gen

    I noticed that after running these two a program ('myphoneExplorer') and a firefox toolbar I had installed a year ago (when the computer was new) stopped working.I have now re-installed both and so far no problems. I think they were 'collateral casualties' of whatever 'AdwCleaner' and 'Temp File Cleaner' removed...

  4. #4
    Member of Team Spybot tashi's Avatar
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    Thank you for letting us know.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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