Results 1 to 2 of 2

Thread: Malware Spybot won't remove

  1. #1
    Junior Member
    Join Date
    Sep 2013
    Posts
    2

    Default Malware Spybot won't remove

    My computer is suffering a typical malware attack with popups everywhere, unwanted web pages opening and terrible performance. On running a full scan many items were detected and some cleaned but Spybot reports an inability to remove the items and I still have the problem. I have emailed the log file to you.

    Help

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,476

    Default

    Hello mtdave,

    Quote Originally Posted by mtdave View Post
    On running a full scan many items were detected and some cleaned but Spybot reports an inability to remove the items and I still have the problem.
    Did you elevate Administrator permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?


    Quote Originally Posted by mtdave View Post
    I have emailed the log file to you.
    Please see the FAQ which includes guidelines for this forum in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic providing the logs, a volunteer analyst will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •