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Thread: System scan doesn't do much

  1. #1
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    Default System scan doesn't do much

    When I click 'system scan' it runs for a little over one second and tells me there is one infection. When I click results, there isn't any.
    What can I do?

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello FlemmingK,

    Please list:



    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default Version etc

    Hi

    Spybot version is 2.1
    OS=Windows 8 PRO.
    Antivirus:Avast Internet protection, Adaware

  4. #4
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    Hi FlemmingK,


    • "Any issues with the computer's performance"


    Also,

    Quote Originally Posted by FlemmingK View Post
    Spybot version is 2.1
    Which one please: http://www.safer-networking.org/private/

    Had you run Spybot before without encountering this problem? By any chance did you receive this error: http://www.safer-networking.org/wind...or-spybot-2-1/

    Best regards.
    Last edited by tashi; 2013-09-20 at 21:44. Reason: Clarify
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Hi Tashi

    Performasnce is good.
    No, this is the first time I run Spybot on this machine. Ran it years ago on other machine.
    Avast prevented 3 different javascripts each time I started Google Chrome, Microsoft's msert.exe found the cause, and I could delete the malware from program files. Still Spybot doesn't do much.

  6. #6
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    Hi FlemmingK,
    Quote Originally Posted by FlemmingK View Post
    Still Spybot doesn't do much.
    Perhaps because,
    Quote Originally Posted by FlemmingK View Post
    When I click 'system scan' it runs for a little over one second
    Which isn't normal and why I've been asking for more details.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    Hi Tashi

    Also I didn't see the error you mentioned earlier.
    Do you have any suggestions?

  8. #8
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    Hello FlemmingK,

    Could you try running Spybot in safe mode and let us know if the scan completes, as with most scans it should take more than one second.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  9. #9
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    Thanks Tashi

    I tried in safe mode. Execution time went down to 0.6 sec. I also stopped AdAware. Same result.
    ny more ideas?

  10. #10
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    Hi FlemmingK,
    Quote Originally Posted by FlemmingK View Post
    Avast prevented 3 different javascripts each time I started Google Chrome, Microsoft's msert.exe found the cause, and I could delete the malware from program files.
    Do you recall what kind of malware? Sometimes an infection or leftovers will prevent security software from running.

    Best regards.
    Last edited by tashi; 2013-09-25 at 04:46. Reason: Clarify
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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